Newest Review: ... and blankets for the flight back, all neatly and individually wrapped. Price-wise Lufthansa is by no means the cheapest. We booked abou... more
Let me down .. back to BA or KLM for me
Member Name: JonesNav
Advantages: two very good flights
Disadvantages: bad air miles service .. one very bad flight
Hmmm .. I used to think Lufthansa were great! im not so sure now.
I have flown with lufthansa three times.. here are my experiances for each.
Lufthansa to Bangkok 2001= this was my firt flight with lufthansa and was a great experience, the plane was not full but i still only got one seat and the staff were extremely friendly and helpfull .. seats were comfy and we had personal televisions and radios along with two very nice meals. It was one of those flights where 11 or 12 hours felt like about 5 .. 5 stars for this!
Lufthansa to Frankfurt 2008= This was a small plane which was carrying mostly business men, the plane was fittid out with large leather seats which were so comfortable i fell asleep which is a rarity for me on flights. The staff again were great and flights were on time, no food was served but it was such a short flight .. 4 stars for this!
Lufthansa to Johannesburg 2009 = This was one of the worst flights i have experianced, after my flight in 2001 i expected a nice up to date plane but behold it looked like it was about to fall apart. ripped cramped seats, very rude german hosteses that only liked you if u were german, one tv about 15ft away that had a program on in japanese and cold curry for dinner .. and all this on a 10 hour flight .. most dissapointed! it was as if they just didnt care, it was such a shame as i could have flown BA for the same price who i know have a good south african service but i opted for Lufthansa due to them being good before ... 1 star this time!!!
Just to finish off i did have an airmiles account with lufthansa and was only a few thousand miles of getting a free return flight .. until my account number stopped working and instead of getting any help i was told just to open a new account and start collecting miles from scratch.
Dont think i will bother with them again even after two very good flights .. come on lufthansa you obviously have it in you!!
Summary: Wont completely write them off .. but very dissapointing!
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