Monarch Airlines Reviews

Newest Review: ... april. i could complain about the usual things like card fees being excessive poor and expensive food slow checkin and planes being cramped and rather tired looking but this goes with budget airline territory and i sort of accept that. what i find impossible to accept is that when i book four flights at the same time for the four persons in my party is that we will all be allowed to sit on the same plane. flight number zb285 on 12th april 2013 from tenerife to lgw was booked months in advance and we turned up at the airport nearly 3 hours before departure only to be told there was not room on the flight for more than two of us and the other ... more
Customer Monarch Airlines Reviews (104)

by - written on 15/04/13 (Somewhat useful, 130 readings)
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what can i say about this particular budget airline that has not already been said by numerous people already. probably very little but i will speak of my experience when travelling with my partner and her children on holiday to tenerife this april. i could complain about the usual things like card fees being excessive poor and expensive food slow checkin and planes being cramped and rather tired looking but this goes with budget airline territory and i sort of accept that. what i find impossible to accept is that when i book four flights at the same time for the four persons in my party is that we will all be allowed to sit on the same plane. flight number zb285 on ... Read the complete review

by - written on 11/03/13, updated on 11/03/13 (Very useful, 207 readings)
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Recently having travelled out to Spain and back with Monarch via Gatwick Airport I thought I'd share my opinion of our travel experience. Having travelled with Monarch several years ago, I recall not being overly impressed but having more recently travelled a couple of times with Ryan Air, I thought anything was going to be a huge improvement to Ryan Air with its irritating fan fares on landing and staff constantly wandering up and down the aisles trying to sell you stuff whilst you're trying to catch 40 winks on the flight. WHO ARE THEY? According to Monarch's website they claim to be the UK's leading independent travel group. ... Read the complete review

by Jules - written on 21/02/13
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Monarch advise passengers to "book early to avoid disappointment"... so I booked in January 2013 for flights in May 2013. They have now, more than a month after my booking (and paying in full), altered the flight time to an earlier time - too early for the transport I need to get to the airport. The only explanation they care to give for this is "for Operational reasons". They also advise that "Your booking was made subject to the terms & conditions of Monarch Airlines" which I read as "they don't give a damn that I am not entitled to compensation, refund or re-routing". The only option it seems I have is to forfeit the money I Read the complete review

by momoka - written on 19/06/12
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I booked a holiday to Tenerife and flew with Monarch. During the booking, Monarch was charging me for using my Debit card (around £13), although the description said this surcharge applies to credit cards, not debit cards. I was a little annoyed at first. And day before my flight during online check in Monarch again is charging for my seat ( I really think charging a seat is ridiculous! I really was worried the fact that since they charge such ridiculous thing so will I even get charged to use the oxygen onboard?) I remember clearly standard seat is £5.99 (one way) and £24.99 (one way) for a bigger leg room. None of these seating costs were mentioned anywhere right up ... Read the complete review

by Chrissyr - written on 15/06/12
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Just returned (12/06/12) from holiday in Tenerife. Flying out we paid for extra leg room so an extra £50. What mugs we are, yes I could stretch my legs out but that was because there was no seat in front. It appeared they had tacked a seat onto a two seat row so I was constantly knocked by passengers on their way to the loo. I am a standard size 12-14 but my bottom was jammed into the seat which seemed much narrower than usual. We also did not have air vents and the plane looked very old and tired. Can't complain about the staff though, they were lovely. Coming back, nightmare! 5 hours plus delay, no info or passengers given different info from staff at Tenerife. Advised Read the complete review
