| Product: |
Qatar Airways |
| Date: |
16/09/08 (146 review reads) |
| Rating: |
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Advantages: Provides a hotel if you have a long stopover
Disadvantages: None
I`ve travlled with Qatar twice on different routes.
My first experience left much to be desired. The plane seemed understaffed, and as a result the air stewards were stressed and customer service flew out the window. Food was served 3 hours into the flight, and our trays were still on our laps when we began descent! The plane was old and tired and the my entertainment screen wasn`t working properly.
The second time i flew with Qatar they were better- food was nice, entertainment was good- good choices of new and old films and tv shows. The air stewards were pleasant. The plane was fairly new which was an added bonus. We had a long stopover in Qatar and they put us up in a hotel room for the 12 hours- lunch and dinner was included and we were transported by a mini bus to our hotel and back on time.
Qatar rates are competitive and flight times aren`t so bad. The disadvantage is having to stop in Qatar- on most occasions the stopovers are over 5 hours which is a pain. I would have to disagree that Qatar is a 5 star airline.
Summary: Competitive prices, so so customer service
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Last comments:
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- 17/09/08 I flew to Thailand with them last year and the service was outstanding - I really rate them. |
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- 17/09/08 I went to Nepal with this airline and was very pleased, that was about 6 years ago. |
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- 16/09/08 Great review :O) |
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