Sabena Belgian Airlines

Although Sabena went bust, it has now re-emerged under a different name (SN Brussels Airlines) but using much of Sabena's infrastructure and personnel. In May/June 1998, I and many other passengers experienced an extremely disappointing standard of service from Sabena, following which I was never properly compensated. The events described on this page are entirely true and accurate, and have not been exagerated in any way. Furthermore, I was told by baggage handling agents at London Gatwick that Sabena lose baggage destined for Gatwick nearly every day. I was living and working in Berlin and on 29th May 1998, I and two work colleagues boarded flight ...  Read the complete review

Flying Sabena can give you a serious headache. I recently flew from Glasgow to Geneva via Brussels. Here are a few tips from my experience for anyone flying with them. 1) Don't expect your baggage to arrive on the same flight as you do. Sabena are notorious for delayed or lost baggage. Pack anything valuable and necessities as hand luggage. 2) Don't expect Sabena to notify you if your luggage arrives on a ...  Read the complete review

The Such a Bad Experience Never Again joke was told to me by a Belgian in Laos some years ago. I have used Sabena out of Edinburgh to get to Prague and Budapest and they were competitavely priced. The flights were on time and the inflight service was OK but you could see that they were cost cutting. At the time they were losing a fortune. Swissair invested in them and things were meant to get better. They did get new aircraft. Reliability improved but they are still loosing money and Swissair are going to pull the plug. Luggage can be a problem due to tight connections at Brussels. My main complaint is the LACK of SAFETY. I work at an airport and if a ...  Read the complete review

This is a money saving tip for travelers whom book travel with Sabena airlines, but whom actually travel with Virgin Express on a codeshare basis.(Codesharing is when two or more airlines actually sell seats on a flight). If you travel from Heathrow to Brussels, and book via a travel agent or direct with Sabena the fares can be very high, for example a day return on the above routing-cheapest sabena fare is £245 plus airport taxes and passenger charges.Try booking on Virgins Express's Website at www.virginexpress.com and you will find the same flights available from £28 EACH WAY plus tax subject to availability. I would avoid connections in ...  Read the complete review

I originally flew Sabena from London to Belgium as I had got frequent flyer points from a partner airline, Austrian Airlines (AUA) which would entitle me to an upgrade (from crated veal-calf class to cattle class!). However it was not something that I would do again in a hurry. Sabena reeks of all imcompetence Belgian. Having managed to lose my friend's baggage it took three months to claim money back from them for the taxi they sent them in, as they'd accidentally missed the last courier service. They were ratty, disinterested, although I did derive great satisfaction from reducing three of them to tears at Zaventem Airport, argueing their ...  Read the complete review