Newest Review: ... "We regret to inform that our system is currently unable to process this request. Please contact your local Singapore Airlines... more
Member Name: kimm
Date: 30/08/01, updated on 30/08/01 (338 review reads)
Advantages: Nice staff, excellent oriental food, comfort.
Disadvantages: Expensive, ropey entertainment system
It was the first time I had ever been on an aeroplane and I flew on a long haul flight with Singapore Airlines. The airline had been highly recommended to me and I felt that I was in safe hands.
The seats were quite comfortable and spacious, until the person in front decides to recline their seat. If you have your tray down, this can be painful. However, when the food was being served, the flight attendent ensured that the person put their seat in an upright position. This was great as it saved you having to annoy a fellow passenger.
The food varied in quality. On the way out I ordered a western vegetarian meal. It was pasta in sauce, which was fine. On the internal flight from Singapore to Penang, I was served pasta again with chinese mushrooms. This was very strange and tasted a bit odd, as well as having had pasta twice that day, I was a bit disappointed. On the way back I ordered a vegetarian oriental meal, and it was absolutely delicious! It tasted better than chinese food from a chinese restaurant. I was very impressed. The other bits and pieces that went with the meal were interesting and tasty and there was plenty of it. The snacks could be a bit more interesting though and I think they should give you the whole can of drink rather then a small glass.
The toilets were clean and tidy. Generally, it was very good and worth the money. On the way back they really looked after us as we had an elderly relative with us. They greeted us with a wheelchair and drove us to our destination in one of their buggies.
The only thing I would have to complain about it their inflight entertainment system. On the way there, the only thing that worked on mine and my mum's was the movie and music facilities. I wasn't able to get any games. At one point it broke down completely for about 5 hours. They did try to reset the system but it still wouldn't work. On a long haul flight this can make things very boring.
On the way back, my system was working fine until they reset it to make other people's systems work properly. In the process they messed mine up. SO, a big thumbs down for this I'm afraid.
More reviews in the field of Airline
- Gimme some room!
- Air India
- An affordable flight operator
- Like something out of a bad comedy sketch!
- Customers just don't matter!
- Fantastic, great service and never a problem!
- Monarch airlines
- Flybe: Better than expected.
- Not a premium airline-have had better experiences with budget airlines!