Smiles as big as airmiles (Thai Airways)

Member Name: doctordarke2389

Product:	Thai Airways
Date:	29/07/09 (38 review reads)
Rating:

Advantages: Lots - especially the people

Disadvantages: Meals: need a little bit more imagination, maybe?

My experience of Thai Airways ('Pure Silk', as the slogan would have it) is from an internal flight only perspective, so my review might seem a bit limited. Apologies in advance.

I've used Thai 4 times on internal flights to and from Bangkok to Chiang Mai, which is about 3 hundred miles north of Bangkok, to attend conferences. Naturally I had to get to Bangkok first to take a connecting flight. The check-in staff are lovely; smiles as big as miles, and a twinkle in the eye too.

The things about the domestic flights I noticed is that they use up-to-date modern airliners even for such a short trip, unlike say KLM who sometimes use older turbo-prop 'planes from Birmingham to Amstedam to get connecting flights. This is doubtless due to it being a national airline - but then, so is KLM.

I was pleasantly surprised by the standards on Thai; the cabin crew, being Thai, are unfailingly polite, warm, and welcoming. The insides of the craft are scrupulously clean and orderly even by any normal airline standards, and the airline's livery is very pleasing on the eye.


Whilst in flight, the cabin crew were attentive, helpful, and they couldn't do enough to make their customers feel safe, comfortable and secure.

The meal served to the passengers was little more than a snack as one may imagine for a short one hour flight, but in every instance it was tasty, even a bit exotic, and perhaps a little more imagination may be used in choice of such menus. But, that does not detract form the experience. When I get the chance, I would be very happy to give their long-haul service a try. Well done, Thai.

Summary: I'd happily use Thai again.