Newest Review: ... cancelling my return flight and leaving me incredibly confused. This was due to the fact when I booked my flight with Expedia, the flig... more
Last Chance Saloon
Member Name: blackhawk
Date: 22/02/01, updated on 22/02/01 (38 review reads)
Advantages: they go everywhere, and I mean everywhere over the pond
Disadvantages: tiny economy seats, business class is not worthy of the name
This is a reputable carrier that does its job and pleases many who come back - I'm always sitting next to someone it seems who knows every inch of their inflight magazine - but leaves others saying that something is missing - especially if your sititng in the far smaller than usual economy seats -. Erratic quality may explain why some call it the solidest U.S. carrier with good service and lots of comfort while others find it just adequate and not that friendly anymore. Its assets include an extensive route network that takes you wherever you want to go when other carriers over the ond have let you down. The best frequent-flier program and occasional bargain fares in business and economy alike keep fans loyal, but even they wish as I do that the employees would be better (just one smile an hour seems entered in their contract) or that they would at least change the menu....not my favourite, but LOVED as a last resort
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