United Airlines Reviews

My wife and i are on a wish trip holiday to Vegas this September, As we have never been business class we went for U A on a 777.
It cost a lot of money but as i have terminal cancer i/we wanted something a bit special, I am hoping it will be a pleasent experience and we have to change at S F O so does anyone know if we need to collect our cases or are they transfered on our behalf ??????. also if anyone can inform me about the business class i would love to hear good or bad.

I received a slight reduction as i use a U A visa card which gave me air miles
many thanks in advance for any info offered.

Ken Butler (uk)

I am very used to transatlantic flights as I have to endure them year in, year out. I have therefore flown with UA many times and find themm to be adequate. The staff are of course very friendly and helpful as you would expect, especially from an American carrier, and they will undoubtedly do their utmost to help you out, so I have no ...  Read the complete review

Flew with United earlier this year to America, drawn by the free connecting flight from Glasgow to Heathrow (they are part of the Star Alliance so our flight was with BMI) The planes are in reasonable condition and there is Tvs on the back of every seat of the uk-usa planes so you can choose what you want to watch, a choice of 6 movie ...  Read the complete review

United Airlines operates from O'Hare International Airport (Chicago), Denver International Airport, Washington Dulles International Airport, Los Angeles International Airport. Its focus city is Narita international airport, Tokyo, Japan. It offers 210 with a fleet size of 457 planes and 17 on order. United Airlines headquarters are located in ...  Read the complete review

On a business trip to the USA a stewardess managed to throw coffee over my shirt! Fortunately it was only luke warm so no burns but a poor state to arrive in when being met by important suppliers. She was extremely apologetic but little she could do but give me a form to make a claim against the airline with. I duly filled it in and handed it to ...  Read the complete review

Over the years, I have been on lots of trips across the Atlantic to visit the good old US of A, either on business or holiday. And I had a choice of plenty of airlines when booking. So far, I have tried British Airways, Virgin Atlantic, American Airlines and United. Once I even ended up on Air India – but the less said about that the better, I was ...  Read the complete review

I flew from London to California over Christmas and i was able to score a bargain even if i scheduled my trip only a month before christmas. I paid about £323 for Dec14-Jan9 (just before and after the peak period) thru STA travel office. They said it was the last ticket, but I noticed there were still even cheaper (£303) fares available for the ...  Read the complete review

I have flown transatlantic with United twice now, once internally within the states, the majority of these trips have been in the premium economy class and once business. Our trips were from London Heathrow to San Francisco premium economy on the outbound journey and business class on our way home. My second trip was London Heathrow to ...  Read the complete review

I flew with my family from London Heathrow Airport to John F Kennedy, New York, back in November of last year (2002). It was our first trip out of Heathrow as a family and we weren't familiar with scheduled carriers like United and their check-in policy. We did arrive at Heathrow for our 13:30 flight at about 9:30am (4 hours before ...  Read the complete review

In the spring of 1993, I took a trip to visit my youngest daughter, and this was the one and only time that I had ever traveled by plane. I must admit, that I was horrified of my feet being off the ground. When we got to the airport, my husband (being a helpful kind of guy, that he is), had told the stewardess that this was my first ...  Read the complete review

What a pleasure to travel with!!! We went to Orlando for our Annual vacation with United in March. My family consists of Me - 36, husband, blind - 33, eldest son, aspergers - 7 and Danny -22 months. As you can understand, pour family has some special needs and taking a holiday involves some major organisation by me. Well not any more!!! ...  Read the complete review

A few weeks ago I had the pleasure of taking a holiday to the West Coast of America and Hawaii. (Excuse me while I just pick up that name I just dropped). While the holiday, as you can imagine, was awesome, there were certain aspects of the United Airlines customer service that were certainly not awesome. Actually the title to this op is ...  Read the complete review

After September 11th you could say that people are still nervous about flying and even more so flying to the US. I didn't have a problem with this because I booked a holiday to NYC, he only thing I wasn't sure about was that I didn't really want to fly on American Airlines, I guess because of the 2 hijackings and the 1 later one when ...  Read the complete review

Having flown several times across the pond with United, I can say that I shall continue to use them. Why: Their seat pitch and width seems greater than Virgin You still get your seat back screen, on Int'l flights anyway Friendly cabin crew Every one of my flights has left on time (all bar one, and they look after us very ...  Read the complete review

Ver good airline including in Domestic routes - Advantages: Excelent Customer Service especialy LHR, Excelent Catering, Punctual - Disadvantages: None

I recently flew to New Zealand from the UK with United. After choosing simply because they were by far the cheapest option, and after reading the reviews on Dooyoo, I was expecting the worst, but was pleasantly surprised. United were great, right from check-in the service was first class. I flew on a new Boeing 777 to Chicago, then on a ...  Read the complete review

So here's the background information for you.. I'm an american who was at the time dating a brit, I've got 4 days off work, and I haven't seen my man for months. I decide I'm going to fly over and see my boyfriend for the long weekend. No problems, right? HAH! First off, I book my flight with United a full four weeks in advance ...  Read the complete review

I travelled with United on a flight from Chicago to London Heathrow at the beginning of June 2001. I am VERY unhappy with their lack of customer care! I arrived in good time at Chicago with plenty of time to check in, however, there were over 200 people in front of me in the queue waiting to check in. Why oh why do Americans think this ...  Read the complete review

My wife and I recently travelled to the United States on United. We flew from Heathrow to Chicago and on from there to Kansas City. On the outbound leg, the service was excellent and the flightcrew incredibly helpful and friendly. The seats were cheap and so I was pleasantly surprised. Indeed I was expecting to be writing a glowing report on their ...  Read the complete review

I am a fairly regular flyer between London and San Francisco. I used to fly with Virgin, but now my company has changed to use United. The biggest problem that I had with United was the lack of onboard entertainment in economy class. Instead of the seat back screens that I am used to on every other airline that I have flow with, United ...  Read the complete review