Wizz Air Reviews
Description:Wizz Air is a value-oriented airline providing comfort to travellers in the EU and for the citizens of CEE.
Newest Review: ... of their carry-on is different from the standard used my many other airlines, so if you have a case that can be taken on other airlines, you might find you are charged extra and it is put in the hold if it doesn't meet their dimension requirements. The plane itself was modern with leather seats. It was a early morning flight so the captain said he would keep in-flight announcements to the ... more
Customer Wizz Air Reviews (23)
by - written on 26/11/13 (Somewhat useful, 12 readings)
I flew with Wizz Airlines on 24th November from Vilnius, Lithuania to London Luton, UK. I had never actually heard of this airline previously, but they were the only option to get me where I needed to be within my schedule. Price is in the same league as Ryanair. Warnings have to be made about their rules regarding carry-on luggage, the dimensions of their carry-on is different from the standard used my many other airlines, so if you have a case that can be taken on other airlines, you might find you are charged extra and it is put in the hold if it doesn't meet their dimension requirements. The plane itself was modern with leather seats. It was a ... Read the complete review
by Paul - written on 22/05/13
I can only confirm the terrible customer service experiences which are reported here. After Wizzair had cancelled my flight "for commercial reasons" it took me more than 9 weeks, 4 calls to the call centre and several emails to get the ticket money back. Every time I called, they came up with some other false pretences why the money had not been returned yet. E-mails are largely ignored. Since they charge more than 80 cents/minute for calling, they basically make additional profits (30 Euros in my case) by not returning your money / not providing service and thus forcing people to call their overpriced call centre over and over again. I really cannot recommend it.
by WojtekZ - written on 14/02/13
On-line booking was not working properly.. I tried to buy a ticket for myself and my son, I couldn't enter my name in the top field (the field was greyed) so I wrote my name in the bottom field. I had as well problem to use my maestro card to pay about 10 Euro less.. few days ago the same card was working fine.. finally I paid by Visa but I forgot to enter/change my son's name. I ended up with two the same names (my name). Wizzair on-line booking has no any kind of review data before payment so I realize my mistake when I got the confirmation email from them. I thought it's just a "typo" error so I called the customer service (1 Euro/Min) to explain that but ... Read the complete review
by Mr K - written on 25/07/12
Wizzair branch in Latvia. I have been flying with Wizzair for year, at first everything went smoothly. I have been paying for my tickets with a debit card, but this time I have decided to use a bank transfer just to save some money because the transfer is a bit cheaper. In their terms they say that it takes 5 days to fully process the transaction, if I don't receive an e-mail than I should call local country's branch. First Day: Calling the branch in Latvia. Here is the conversation: - Hello, my name is K***, I am having trouble with the bank transfer, could you please check your database what went wrong? - Yes. Could you give me your details? ... Read the complete review
by - written on 04/09/11 (Very useful, 606 readings)
Wizz Air. Having recently arrived back in the UK on one of many Wizz Air flights I have taken this year I thought it was about time that I give them a review to compliment the high standard of service I have always received from them. I first booked with Wizz Air back in January 2011 for an April flight to Warsaw in Poland. I was wary at first as I could only vaguely remember seeing a poster of them of a previous trip also to Poland. However with the reassurance of a friend who had flown with them before and also their attractive low prices I decided to book. The booking process was fairly straight forward, I went on their website ... Read the complete review