Cheap, reliable to central & eastern europe (Wizz Air)

Member Name: swfman

Product:	Wizz Air
Date:	13/01/09 (38 review reads)
Rating:

Advantages: Cheap, new

Disadvantages: Low cost, no frills

I've used Wizz Air 4 times now between London and Katowice in Poland and overall, they're better than other low cost airlines.

The planes are new and the seats are ok for short haul (2 hours - no more). As per the business model - everything is extra, "priority" boarding (only works in London), extra room seats, refreshments on board - but it is low cost so you get what you pay for.

I've only had the one delay and that was for an hour, all the other times they were punctual, and as I was on business, that's important to me. (And even if I wasn't on business it's still important).

The staff are pleasant enough. Obviously not enough of them to give nat flag carrier service, but they coped admirably with the 150+ people on board. They did look like they were trying though, I'll bet they're exhausted at the end of the day. All the staff spoke English to some degree which is handy as my Polish and Hungarian (did I say they're out of Hungary) are not what they could be.

I first used them as Katowice is close to where I go in Poland, but having now experienced them several times, I'd use them through choice rather than another, more well known low cost carrier Irish registered carrier as a/ the service is better, b/ punctuality is better c/ planes are more comfortable

To be honest, I've no idea what their customer service is like - they haven't lost my luggage, I haven't missed a flight and I haven't tried to change a booking. I'll update this if any of these happen.

All that said - you get what you pay for - a no-frills, cheap airline., but they're better than some others I've used.

Summary: Good competitor for the other low cost airlines - worth checking out