service review (Birmingham International Airport (BHX))

Member Name: covlass

Product:	Birmingham International Airport (BHX)
Date:	02/01/09 (48 review reads)
Rating:

Advantages: very helpfull

Disadvantages: can be packed out

BHX Birmingham International airport not only ideal for those living in the midlads but also ideal for those living else where due to its location and easy access.
From a slighty different point of view from some reviews I am writting as a mothers point of view travelling with a special needs so may not be helpfull to all.
Location is ideal with us living in the midland so no long car journey and no added expence of car parking fees which is a plus point.
I can not fault the staff and service at this airport. For those people either travelling with a special needs or disabled child or being a disabled adult the service is second to none. What ever your individual needs may be the staff will provide what ever thay can within theire means to help your time at BHX be stress free.
Upon checking in I have never had to explain my daughters special needs I do however mention that she is autistic and requested a window seat for her. Not only do they do this but they then without being asked go on to ask US if there is anything else we request and give us priority boarding.
The airport itself is layed out well plenty of seating and washrooms. More than enough places to eat & get drinks from.
On the downside though whilst there is an area for those travelling with small children there is a need for more seating areas with windows or those who dont wish to be sat in a line opposite more people sitting in aline ! Shops apart from duty free are small and can be very packed
Once your flight is called theres never much of a walk to the boarding gate which is an added bonus.
So this review is more on the service side available at this airport which is tops

Summary: service amazing not much space