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Dublin Airport (DUB)

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16 Reviews

Dublin Airport (IATA: DUB, ICAO: EIDW), or Aerfort Bhaile Átha Cliath in Irish, is operated by the Dublin Airport Authority plc. It is by far the busiest airport in Ireland and is ranked at 15 in Europe by passenger numbers for 2006 when more than 21.1 million passengers travelled through the airport. To put this into context, the population of Greater Dublin is approx. 1.6 million, that of the Republic of Ireland just over 4 million, and the island of Ireland just under 6 million. Two major milestones occurred at Dublin Airport in 2006. Passenger numbers in June passed the two million mark for the first time in a single month (this was repeated in July, August, and September). On 8 December the airport welcomed its 20 millionth passenger of the year. The airport is located approximately 10 kilometres north of Dublin City in an area known as Collinstown. The airport is the headquarters of Ireland's flag carrier Aer Lingus, and Europe's largest no-frills airline Ryanair. Ireland's third airline, CityJet, is based in the nearby town of Swords. Ireland's domestic and regional airline, Aer Arann, provides domestic and several UK and European routes from Dublin, but its base is Galway Airport in the west of Ireland.

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    16 Reviews
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      08.03.2010 11:55
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      nice shuttle services

      I have been to Dublin Airport a couple of times, it is a nice one compared to some others, it is very clean and when I went there, I had the shuttle bus direct from the Airport to the centre of Dublin and it only cost around £4 return, which was a brilliant price and the drop off point for my airport was just a few yards away, which was handy, I did also see alot of other people be dropped off outside there hotel because the driver did them a favour to drop them nearer than the other proper drop off point , as to save them walking further away.

      The staff at this Airport were very helpful and knowledgable, the checkins are very clear, although I found the queues seemed to run into the next checkin desk which was not my flight number etc, and so the organised way the checkins could have been much better in my opinion.

      It has cafe bars and a few shops and it is nice and clean and the cafes charge the normal high prices but that is to be expected at Airports as it is the normal thing they all do.

      The parking is not so good here as to the way other people were complaining about while I was in the Airport, I myself was not parked here as I was visiting the country, not leaving and parking from there, as so I cannot comment on the parking side of it.

      It is quite a big Airport, I did not think it would be and I was pleasantly surprised with the size when I arrived there.

      Overall it is a very good Airport and the staff are very friendly.

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        13.01.2010 01:29
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        Not a bad airport, should get better with the new terminal building opening in late 2010

        This review is of Dublin airport in the Republic of Ireland, the country's national and busiest airport, situated around five miles away from the city centre of Dublin.

        Transfers to the centre of Dublin are a little confused, and the information staff that we asked questions of were unsure of the answers. There are good rail and bus links to the centre of Dublin, but these aren't always obvious to tourists new to the airport, especially if they don't speak English. If you are new to the city, consider getting a one day or three day travel pass, which allows you to get travel anywhere in Dublin city centre and also to and from the airport.

        There are also transfers provided by numerous hotels in Dublin, but the signage for these is poor and airport tourist information staff are unsure of which hotels are part of the scheme and from where those services operate from. This is definitely an area which needs improvement based on my visit, although a new metro link is being built from the airport to the city centre, which would definitely be welcome.

        There are a range of food outlets in the airport, from more expensive fine dining restaurants to Burger King, from Starbucks to McDonalds and from newsagents to Boots, which is a good place to buy a value meal deal for lunch if you don't want to spend too much!

        The airport is not the biggest that I've been in by a long way, but there can be some quite long walks to get to your flight, and to get to the exit of the building. Leave lots of time for connections and be prepared to ask for help if you are either disabled or have mobility problems, as it ca be a long way to walk.

        The airport is the home of the national Irish carrier, Aer Lingus, and also of the budget airline Ryanair. This does impact on the services in the airport, as many of the services are budget airlines based on numbers, this is reflected in the shops and services which are offered by the airport. The sheer number of passengers wrapped around the terminals in departure queues can be awkward to navigate around, but the staff deal with the numbers effectively and efficiently.

        As you would expect from an international airport, especially with so many passengers to the United States and to the United Kingdom, security is very tight. The security staff though were friendly and there were lots of signs on the processes involved so that passengers could get what they needed prepared before the security desks which meant that the process is generally fast and efficient.

        The airport is constantly expanding and has been for many years, with constant improvements and changes to the existing buildings. In late 2010 the new terminal two building is being opened to passengers, and it can be seen already in its near completed external state, looking very modern. The opening of this terminal should ensure that the airport becomes more effective and efficient at moving passengers around, and should add a range of new shops and services to the airport.

        In summary, the airport is clean and well presented and generally easy to navigate around. Some work needs to be done on signage for connections to the city centre, but I felt safe in the airport and the staff were friendly and helpful. It would be hard to avoid this airport if you need to fly into Ireland, but there is certainly no real need to avoid it, and things appear to be getting better with the opening of the new terminal.

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        03.12.2009 11:43
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        Great family airport at Dublin

        As I am a frequent traveller through Dublin airport in the last ten years and probably pass through once every month or so I thought I'd give you a quick insight to how things are going at the moment.

        Dublin airport is going through a transitional period at the moment and having just had a Terminal 1 extension finished in the last year, Terminal 2 is well under way and should be open next year.

        One thing that hits you as you travel to or from the airport is how confusing it is right now by car when you get close as the signs are not great at the moment. I dare say they will improve again when I'm next back but at the moment it's not good and you have to concentrate.

        The new terminal buidling looks impressive as you drive into Dublin Airport and very modern and should be really nice when open an ease congestion on busy days.

        Having said that one thing I've always noticed about Dublin airport is that even on very busy days is that it's a very relaxed friendly airport and you don't normally see people running about at 100 miles an hour trying to get somewhere in a hurry.

        Check-in on most occassions is smooth and then depending on how many security desks are open going through security is fine too.

        Once you are through there is so much now in the airport to do and see. So many airports now when you go through and to the gates there is almost nothing to do. This is not the case here. From shops and restaurants and bars there is plenty to keep you amused before you board your flight.

        We now regularly wander through and eat at Burger King now in the new Terminal 1 extension which is very well built

        They have just finished putting up new illuminated signs everywhere in the airport which makes things very simple and not confusing at all

        It is becoming a very impressive airport and one that can be proud of the work they have done to it. I just hope Terminal 2 lives up to those expectations

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          10.09.2009 12:16
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          Very good

          I have been to Dublin airport on several occassions and my impressions of it were that it is a relativly small airport in comparison to the London airports that handels a large volume of traffic. Whislt taxiing out or in, all you see is that this airport seems to be dominated by Aer Lingus and Ryanair aircraft, which is understandable being Irish carriers.

          This airport is generally used for european destination flights or just outside, however, it does handle flights to and from further a field, for example, Aer Lingus have thier Airbus A330 aircraft completing transatlantic flights to the USA from Dublin.

          Unfortunately due to the Cul-de-sac layout of the airport, a number of delays are created by aircraft waiting to push-back, unlike places like London Gatwick where the terminal layout has aircraft parked in straight lines avoiding this congestion problem.

          The restaurants and shops in the airport seem to me to be better on the land side, before proceeding though to sercurity, so take this into account before going through to departures. Land side there is a McDonalds, O'Brien's Sandwich bar, several Cafe's including a Starbucks, a Bar and a general restaurant. Airside there are a couple of bars and shops including the Duty Free section, a restaurant and a few shops as well.

          Security, as with every airport these days, is a bit of a hassel with people on power trips closely examining your pen and belt as they could be dangerous. Apart from this, the queue can become rediculously long and tedious sometimes taking over a hour to get through, unfortunately due to most of the flights departing the same time of day as each other.

          The roads around and inside the airport perimeter are a bit of a nightmare at the moment due to the construction of a new terminal building, which should be completed this year and in its present state looks like it will be fantastic. Unfortunately it, of course, has more Cul-de-sacs.

          Overall, the airport is well maintained and is a get hub with hundreds of destinations from it. Its current expansion plan should be fantastic once completed and help with the issues of long security queues once finished.

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          06.07.2009 18:44
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          You must go through it, and so it must be one of those things.

          Unfourtunatally if you need to fly into Ireland it appears that Dublin is the cheapest place to fly to. Unfourtunatally Dublin have terrible services for the cheap airlines. Therefore although people flying with more expensive firms and to far away places may sing there praises I have nothing but distain for the place, the services and the people.

          The place it's self is a nightmare for anyone with a connecting flight. The terminal where all the budget flights are based is miles (10-15minutes walk) from the main terminal and only has one newsagent which is intermitantly open.

          The service that they offer is also a nightmare. For anyone who has the unfourtunate flight which leaves early or lands late will find that there is nothing to do. The check-in desk area offers a very limited number of seats so if you are travelling with anyone less able or if you needed to arrive at the airport supper early then all you can do is sit on the floor.

          The people are also the 2nd most unfriendliness in the world. They do not understand that a rock is a geological sample and decide that it is a security threat, even though I could do more damage with my shoes. They will not interact with you or even tell you where the terminals are. There are no dedicated service staff and so if you are not good with airports there is a high probability that you will become lost.

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            10.02.2009 11:47
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            Large airport, lots of destinations.... Lots of walking

            I'm going to put in a disclaimer again to say my worst ever airport experience was encountered at Dublin Airport flying with Ryanair but I am going to point out that Dublin airport is certainly not the worst airport I have ever been in (or ever will go in).. in fact its not that bad!! But be warned my review is quite negative!!

            Location
            The airport is 10km north of Dublin City Centre and the airport has good transport links into the City Centre. Travelling by car, there are plenty of signs into the city centre. Travelling by bus is very easy - the airlink bus service (Services 747 and 748) depart every 10 minutes and take you to O Connell Street in the City Centre. Its 6 euros per adult for a single and 10 euro for a return journey. It states that the bus takes 45 minutes however our journey to the city centre took 30 minutes and even at rush hour coming back it took 35 minutes. There are also plenty taxis from outside of the airport. My advice would be if you are in a group of over 5 people than taxis work out best value into the city centre however it will set you back around 50 - 60 euros which is quite expensive compared to the bus. A taxi will take around 20-25 minutes to get you into the City Centre.


            Arrivals
            Arrived on a Ryanair from Newcastle on time!!! So in a really positive mood and looking forward to a mini break in Dublin. Escorted from the plane via the tarmac to the terminal. It is quite a walk so be warned if you have trouble with walking long distances. Me and my partner are fast walkers and it took us 10 minutes to get to passport control. Sign posts are clear. Passport control area is quite large and there were plenty of staff on for a number of flights arriving at the same time. Took less than 30 seconds to pass through. The baggage area is quite small in comparison to the airport and the number of flights coming in. Because of the long walk baggage arrives quite quickly, we waited around 5 minutes.

            The arrivals hall is a reasonable size (very long but not that wide) you will find tourist info, airport information, cash machines toilets and food and drink outlets. You can buy tickets in the arrivals hall for the Dublin bus services.

            Departures
            The departures hall is on the first floor and is very large. There are plenty of lifts and escalators up to this floor. Because the airport is busy there are a lot of strange queuing systems and plenty of queue ropes.

            Now this is where everything went downhill. Arrived at the airport at 4.30pm 4 hours before my flight was due to take off. This is where chaos erupted! One end of the airport was very busy at Aer Lingus had cancelled all of their flights out of the airport due to snow and bad weather in the UK and some snow in Dublin (less than 2 inches). This decision was made and to minimise passengers being held and waiting around at the airport as there was a high chance all flights out of the airport were being cancelled anywhere. Aer Lingus opened all of their check in desks as well as the ticket sales desk in order out minimise queuing times and sort out the problems asap. Airport staffs were present and helpful telling people where to queue not just staff from the airline.

            As a Ryanair passenger I didn't have to worry, when we were checked in we were told our flight would definitely take off by the Ryanair staff as "there is no snow in Newcastle".

            We then headed to the Mezzanine area on the next level up, where there are restaurants and bars.. Decided to visit the pub for a well deserved Guinness. Two pints of Guiness set us back 10 euros which is expensive but cheaper than pubs in the City Centre. After finishing the pint of Guinness we then found all Ryaniar flights had been cancelled. This came up on the screens and it was only because of the bar staff that we found out what we needed to do.

            By this time most of the airport staff had gone home and it was only the airline staff left to deal with the chaos that erupted.

            We then went down to the departure hall to see a queue of around 600 Ryanair passengers snaking around the airport. It took over 6 hours for us to get to the front of the queue and sort out new flights home (the next day) even worse was that there were probably another 400 people behind us in the queue who had even longer to wait. Unlike Aer Lingus Ryaniar didn't open check in desks to rearrange flights and minimise queue disruption they had 4 people on the sales desk to deal with around 1000 people!

            So after being put on standby for a flight to Newcastle the next morning or a flight to Leeds we had the night to spend in the airport. The staff on the airport information staff were really helpful and did advise about the hotel situation around the airport, i.e where was available and also prices.

            So our choices were limited of where to sit/ lie. The airport doesn't have a large seating area like some airports so most people were lying across chairs and tables in the restaurants and cafes. And even the floors. Probably one of the worst nights of my life being ill with flu and lying on a hard airport floor. Only McDonalds was open out of all places so choice of food was limited. I did find some amusement from the police officers that patrol the airport on space age like floating scooters...... The airport obviously spends more on these gadgets then equipment to sort out snow and extreme weather!!!

            So next morning we got on the Newcastle flight due to take off at 6.20am. Being on standby Ryanair only told us at 5.45am and we had to pass through security as boarding the plane closed at 6.10am. By the time we were in the queue for security it was 5.55am and a queue of so many people which we knew we wouldn't get through in time. I tried to negotiate with the airport staff to let us through (other passengers in the queue were willing to let us) however they said no and actually blamed the airline. My boyfriend tried to get us help from Ryaniar staff with no joy. No cooperation between airport and airline staff. So after a 30 minute queue time being 6.25am we reached the front where we were told the flight hadn't take off and would take off without us by the security officers who told us to run to the gates. This was a 15 minute walk however we ran it in 5 minutes.

            In normal circumstances I wouldn't even considering doing this (having a chest infection and as an asthma sufferer who hadn't eaten properly since 3pm the previous afternoon) but I did not want to be stuck in the airport any longer so I was desperate and was under the impression the plane would not leave without us.

            Got to the departure gate at 6.35am and there were no airline or airport staff around to ask but the boarding gate said delayed to 6.45am. After frantically searching for someone to help us and get us on this flight, I glanced up and noticed the departure board has changed from delayed to departed. No tannoys or final calls had been heard. I then heard a final call for another flight and realised the tannoy system is so poor and message ineligible that even if we had been called for we wouldn't have heard it. So after collapsing in a sobbing heap on the floor , taking my inhaler to stop an asthma attack and generally pulling myself together we tried to find someone from the airport to help us to ask what to do. It took 15 minutes and the person we spoke to was extremely scathing about how poor Ryanair was for putting this in this situation.

            To cut a very long story (and long day) short we got through security and onto a later flight to Leeds (even though we wanted to be in Newcastle. The departure gates in this area were not so modern as where we went for our missed Newcastle flight and were shabby and the area a bit dirty and extremely crowded. We took off 8 hours later than expected to Leeds in the end however Ryanair left us queuing at the gate the whole time without one word to people in the queue however kept postponing the flight delay as every 30 minutes passed. Ryanair blamed the airport and that there were not enough staff to sort out the issues caused by the bad weather. (less than 2 inches of snow)

            We got home to Newcastle 42 hours later than expected in the end via Leeds!

            Basically I fully blame Ryanair but the whole bad experience but it was handled badly by Dublin airport also who couldn't cope with the backlog of people in the airport.

            Shops and Facilities

            In the departures area you have a McDonalds, Starbucks, a bar, O'Briens, Real Food Company, Café Rizla and another café style outlet.

            You are looking at 12 euros for a breakfast and the same for a meal like fish and chips in the restaurants.

            Once you get through security you will find duty free with the standard items in. Because Dublin is more expensive in general the prices aren't as low as what as you get in some other European destinations.

            Plenty of toilets which are clean and lots of cubicles which means the toilets are probably one of the only places in the airport you don't have to queue for!!


            To summarise my LONG review!! The airport is modern and undergoing even more work. Flights to a large number of destinations. If walking long distances is a problem notify the airport and airline as you will need assistance as plenty of walking is involved. Also beware of a lack of communication between airport and airline staff and the general dislike of Ryanair by Dublin airport staff (probably with good reason though in my opinion!)

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              15.11.2008 12:07
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              Airport staff can not cope with volume of visitors

              Having used Dublin Airport on a few occasions I found the last occasion to be the worst for numerous reasons and my review is based on that trip.


              ARRIVAL
              Dublin Airport is 10KM from the city and there are plentiful buses that go from the airport to the city as well as taxis and coaches.

              We flew with Ryan Air and arrived on time at the airport. We had to exit the plane and walk across the tarmac to get to the airport building. It was then a long walk to arrivals, my partner was walking at a speedy pace and I told him not to bother as he would be shattered at the end of the walk!! 15 minutes later you arrive at passport control. Expect long unorganised queues!! Finally through passport control 15 minutes later and as we were only on a day trip we had no luggage to collect thankfully as this seemed ultimate chaos!! Out through the exit and there is the tourist information desk, bus information desk and a few shops as well as maps etc to find your way around the city.

              Both my partner and I decided to use the toilet facilities and we both noticed a poster advertising the Dublin card and a 10% discount if you mention the advert. Hence on our exit from the toilet we were both poised with the same suggestion to get a Dublin Card. We located the tourist information and got in a queue again. There were two woman working behind the counter and neither seemed in a rush despite the long queue! Another 10 minutes later and it was our turn. We asked about the Dublin card discount and was told that the discount was only available on a 2 day card or longer! If we had known this and had added up the time available and the things we could see I am not sure if we would of taken advantage of the card, however as the woman was already thrusting the cards in our hands and we decided that it would be worthwhile as it included travel from the airport. We went out side the terminal building and it was clear where to get the coach from so we were very pleased as there was a coach ready to leave as well. We were about to jump on when the bus driver said the Dublin Card was invalid as the tourist information lady had not validated. Back into the airport and more waiting I refused to queue as it was not my fault and the woman at the desk tried to send me to the back of the queue which I refused point blank. Finally sorted with no apology and back out to the bus, which had left!

              We finally got to the city over a hour later than we had originally expected and as we were on a day trip we were non too pleased especially when we found out half the attractions available on the Dublin card were not open on a Monday. BIG HINT - do not go to the tourist information within the airport - they are beyond useless!!

              DEPARTURE
              Our flight was due to leave at 20:00 and the gate closed at 19:30 therefore we left the city at 18:00 as we did not need to check in and guessed that would leave us with plenty of time to explore the shops within the airport as I remembered a good sweet shop and the Guinness shop from when I last went to Dublin. Due to the Airlink bus breaking down we did not arrive until 19:00 at the airport but we were not worried as this would still give us time to get through security and have a toilet break before heading for the gate.... Or so you would think?!!

              There were two lines for security and both were similar length so we just joined the closest one and waited... and waited....and waited.... Panic setting in. The queue on the left was going quickly and the one we were in was going very slowly.... The minutes were ticking by and I was getting more fretful, the lovely people in front of us told us to go ahead of them, we finally were at the front of the queue and realised what the issue was. The queue on the left had 3 barriers to go through however our queue only had one?!! Why they didn't divert half our queue to the other side I don't know and we mentioned to the security that our flight was due to close the gate 5 minutes ago and he said it can't be helped and he really was not bothered as he said they had not called out name. Another passenger said if we had checked in online the airline just assumes that you are not arriving and wont call for you!!

              Finally through security and we start the run to the gate - another 10 minutes walk or 5 minutes run. We finally got to the gate at 19:45 and it had not even started boarding - in that time I started to suffer a panic attack and was a wreck by the time I got on the plane, if the airport had announced that it was boarding later or someone had helped us get to the gate due to the panic they could see we were in then my panic attack on the plane would have been avoided!

              The main issue was the security and if they had been more efficient we would not of suffered the way we did. We should of got through security in 10 minutes flat and the fact they didn't seem bothered is what angered us further. Anyone flying back from Dublin I would suggest leaving more that 2 hrs before your flight in case you have to deal with the useless security team that we had!!

              I would also warn people that have mobility issues or struggle to walk long distances beware the walk to and from departures are a hike and a half and although there are travelaters we found a few of those were out of order.

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                04.10.2008 16:37
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                Convenient airport in the ROI.

                Dublin airport is one of the busiest airports in Europe, serving several tens of thousands of passengers each day.

                It is located about ten kilometres from the centre of Dublin, which makes it easy and cheap to get to or from. Of course, if you are driving then you can park at the airport. As I don´t live in Ireland I don´t drive to the airport- my friend takes me!

                There are several bus services that take passengers to and from the airport, including Airlink and Flybus. Unfortunately there is no train service.

                Inside the airport, one finds what one expects to find in an International Airport- plenty of shops and restaurants. Apparently it is cheaper to shop here than on the high street (according to the airport!). I´m not convinced- I think it is more expensive and this puts me off shopping in the airport. Restuarant food is pricey too.

                If you have your laptop with you then you can log on to the Wifi system, which is great for business travellers or those who are bored whilst waiting for their flight.

                I like this airport- it is convenient for the city and it has everything you could want while you wait for a flight!

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                10.08.2008 20:37
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                Dublin Airport needs competition badly. Somebody needs to be sacked.

                As I was born and reared in Dublin I feel that I am well qualified to write a review of Dublin Airport. Over the years I have flown out of it and collected passengers many times. My early memories of the airport are happy ones, but as the years pass by I find that the airport is loosing its charm.
                As a young boy, my parents would bring me and my brother out every few months or so to watch the planes flying in and out and to have lunch. We used to look forward to it so much. That was about 30 to 35 years ago and the airport was a totally different place then. It was friendly and a peaceful place to be. Admittedly there was not as much traffic and parking was not a problem. One could sit for hours in the old terminal people watching and seeing the planes landing and taking off. Happy memories.
                Now, its a different story altogether. Now it can't cope with the numbers using it. Even to drop someone off at the "set down only" is stressful. It seems to be "survival of the fittest." There seems to be no rules. Cars just stop in the middle of the road and unload. You can see Airport Police Officers standing around but that's all they do.
                Then when you get inside, it gets worse. Totally overcrowded. Chaos. I have seen employees having to move queues to allow through flow of people.
                To get through security takes some time. We all know how important security is but surely more gates need to be opened. If passenger numbers double surely security gates should double also. Not in Dublin Airport. Aer Rianta seem only interested in profits. They have a huge captive audience and milk it to the hilt. Shame on them.
                After one gets through security you generally have time to kill before your flight. Generally we head to the bar. Now I have to admit that the bar standards have improved over the years but hygiene hasn't. I was under the impression that every bar and food outlet in Ireland had to have a toilet for its customers. Apparently not Dublin Airport. How they can get away with this is unbelievable. You pay over the odds for food and drink but have to walk long distances to avail of the toilet facilities. Could any bar in Ireland get away with this? Imagine going in to some bar in Kerry [ for example] and the bar man telling you that you had to go up the street to the public toilets! Surely with all the money they are making they could provide one. What happens with the elderly? Maybe an official from the Department of Health needs to pay a visit.
                Last week I had to collect my brother from the airport. After about twenty minutes trying to secure a parking place I go to the arrivals area which is on the ground floor. After I established that the flight was delayed [not at all unusual] I went looking for a seat. Any time previous to this visit, I never had a problem getting a seat. However, Aer Rianta has decided to limit the number of seats. I counted 32 in total. 32 seats to cater for the hoards of people collecting passengers. I had over an hour to kill and as a matter of principle I would not go to a restaurant or bar in order to be seated. Why should one have to pay to sit in the airport?
                When my brother emerged through the arrival gate he too thought that the airport has gone down hill. He said that he heard numerous passengers complain about their treatment. I pointed out the seating, or lack of, to him, and he was amazed.
                We went out to the car park; 7.50Euro for the privilege of standing around watching two doors opening and closing every few seconds.
                Being a proud Dub and Irish man it saddens me to see people being treated like this in our country. What sort of message does this give to visitors? Dublin Airport is an embarrassment. What are they doing with all the money they make? How much are the directors earning?
                Personally, if there was another airport I could use, I would.
                Bring back the old Dublin Airport. The one we were all proud of. Not the money making machine that sits out there in Cloghran.

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                31.07.2008 01:16
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                Some friendly staff but the majority are too busy to help.

                Dublin Airport used to be user friendly with laid back amicable staff who liked to help. Now it is too big, too busy, badly laid out and one pier that is a killer if you're old, tired or trying to bring kids with you. The new pier is bright and fairly well laid out but everytime I have used it there have been travelators out of order. So be prepared for a long hike. If you are lucky you can hitch a ride on the little electric buggy that travels up and down but it is often nowhere to be seen.

                Dublin is an international Airport and from here you can travel to virtually anywhere in the world. Aer Lingus is the national airline and their travel itinerary is very extensive.

                The facilities for changing money are good with cash machines and a bank where the staff are very friendly. The staff at the tourist information are helpful too, particularly if you aren't sure how to get from A to B.

                With the huge building programme that is currently underway it is often difficult to navigate your way around the airport so you need to allow plenty of time. You also need to be aware that at times it is likely that you will queue for more than half an hour just to get through security. Somedays the queues have to be seen to be believed. Much of the delay is caused by passengers who have taken no notice of the information given them on the monitors in the queueing area. i.e. Take your belt off, take your boots off, put liquids in a see through bag, empty your pockets into your bag or the tray provided. It's not rocket science but it's amazing how many people get to the security points and look suprised or start arguing. It all eats away at your time. I don't know how the security staff stay so pleasant.

                The main restaurant upstairs serves good food at a price, but nowhere is cheap to eat in Dublin, so it isn't exorbitant. There are a lot of food outlets on the Mezzanine floor but sometimes the tables are difficult to negotiate with any luggage. I have eaten here frequently, the all day breakfast is good value.

                The toilets are clean and spacious which is very handy if you have cases with you. There are quite a few scattered about on all four floors.

                There are some good book shops if you have time to kill and the fashion shops (Monsoon particularly) have some great bargains. Don't miss getting some smoked salmon from Wrights of Howth.
                Bewleys does good coffee with a free Bewleys choccie. Yum!

                A particular warning for Ryanair passengers, be prepared to be treated like cattle and stock up on tolerance or tranquilisers before you leave home. Because Ryanair are the main rivals of Aer Lingus they are very low in the pecking order of the airport so all their facilities are in awkward far away points in the place, this, added to the Ryanair customer policy can make travelling with them a particular nightmare here.

                I hope when the building is finally finished, that some sense of peace and pleasantness returns to the airport. At the moment it's just a nightmare of small and not so small irritations, that has to be endured rather than enjoyed.

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                  02.03.2008 18:37
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                  will be better once the expansion is finished

                  I have flown out of Dublin many times
                  Once to Arrecife, Lanzarote
                  Once to JFK New York
                  Twice to Sanford, Orlando FL
                  Once to Rome Ciampino
                  and most recently to Sharm el Sheikh Egypt
                  And everytime we've been to this airport there has been a delay of some description. Even if its just a delay at check-in it has a knock on effect and can be quite irritating.

                  It is the busiest airport in Ireland and it is very badly laid out considering the amount of passengerrs going through its terminals every day. However it is ever expanding. There is alot of work going on at the moment and it seems as though its been going on for ages. They are building a second terminal. There are also plans underway for a rail link to the airport from the city centre of dublin which would make for much easier access.

                  It is quite confusing and difficult to find the particular check in desk you are looking for sometimes and this is mainly because of the over crowding (but also bad design).

                  The airport has short- and long-term car parks, offering over 18,000 spaces. Short-term parking is available directly opposite the terminal building, while long-term parking is located on the eastern perimeter (accessed directly from the motorway) with a 24-hour shuttle bus service to the terminal.

                  It is well equipped with the usual bars, restaurants and shops. I can't remember the exact ones they have but I know there is definitely a McDonalds.

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                    17.09.2006 23:21
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                    Dublin's only airport.

                    I decided on a long weekend to Dublin with some friends in August and so I found myself onboard a plane that zoomed into Dublin airport on a dreary, dismal weekday morning.

                    My friends and I sleepily stumbled off the plane and followed the herd of people making their way out the airport and soon realised that we'd flew into a gate that was quite a distance from anywhere. We seemed to be walking for miles and still hadn't reached security! There was a moveable conveyer belt type walkway, but it only ran in the opposite direction to the direction we were going in, so we had to make use of the old boot leather. We just found the whole experience rather funny, but I suppose it could be a major issue to someone with limited mobility or parents travelling with tired children.

                    The baggage collection area was rather large for what seemed to be a relatively small area, and it was bustling with people, but after elbowing our way through the crowds, we collected our cases and off we went.

                    Thankfully, we knew we couldn't get too lost making our way from the airport out to the city as unlike other cities such as Paris, Dublin only has one airport. I certainly can't fault it for transport links, either.

                    There was a travel information area near an exit, so we trundled up to it and we're given helpful info, a map and we even bought our bus tickets there and trundled outside where there was a row of bus stances and timetables. Buses into the city were extremely frequent and relatively cheap. I think our bus tickets cost about 1 euro 80 cents, but the expresses buses cost more. However, even though our bus wasn't an express, we found ourselves at our destination in about 20 minutes, although our accommodation was outside the city centre. It would probably take the best part of an hour to get into the city centre using a non-express bus from the airport.

                    On our return flight out from Dublin we'd more time to explore the airport. We arrived and headed to check-in, but the airport was packed and there was no room to move. Eventually we found our check-in desk, but the desks seemed to be arranged in a circular arrangement instead of in a row and this led to some rather confused queues forming. Airport staff didn't seem to be sure of who should be standing where and people were so tightly packed together that passengers who had already checked in were left with no choice but the try to squeeze past those still queuing in order to move away and this caused real problems when a wheelchair user had checked in.

                    Worse of all the check-in staff all seemed to be foreign. Of course, this is more the fault of the airline than the airport, but the seemed confused, clearly didn't understand English as well as they should have for the job they were doing and we're quite rude and stressed.

                    The sign posts for the departure gates were also not as clear as they could have been, but eventually we found our way to security. They weren't half as stringent here as they had been in Glasgow. In Glasgow we'd had to remove our shoes (this was not long after the planned bombings on board British flights had been foiled) and there were also random frisks, but neither of these happened in Dublin.

                    Once through security there was a row of shops. There was quite a good selection of shops and had time permitted I could've quite happily wandered through them for quite a while. Of course, being duty-free the prices were pretty good, too, but again this area was extremely crowded. It was as though the aiport was far too small for the number of people it served.

                    We soon discovered that our departure gate was gate A which was the same one we'd arrived at. There were other gates which apparently didn't have the same long walk, but I think the majority of flights arrive and depart from A, so prepare for the trek.

                    At our arrival at our gate we were basically inside a bit empty hall, and when it was time to queue for our flight there was no announcement, but a Ryanair steward shouted out that the flight was about to board, although I imagine this could be difficult to hear if you hadn't been close by at the time.

                    All in all, Dublin airport gets you into and out of Dublin relatively easily, but it isn't the most spacious of airports or the best laid-out.

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                      04.01.2006 15:41
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                      a small but efficient airport, with good transport links, would recommend it

                      I recently travelled to Dublin for a long weekend with 7 friends, and all in all we had a pretty pefect time. The city was great, the accomodation fine for what we needed, and the travelling smooth and straight-forward.

                      I have now used Dublin airport twice, once in December last year, and once in November 2003. The first time I used the airport was on a staff trip and I have to confess I don't remember much!! I was more than a little hungover during the time I spent there. Last December however, I was sober, and overall fairly impressed with the airport as a whole.

                      When our flight arrived in to Dublin airport I found it easy to navigate, passport control was relaxed and we didn't have to queue. We quickly found our carousel, collected our luggage, which came through very quickly, and made our way outside to one of the many bus stops to catch a bus into the city centre. All in all the experience was brief and efficient, I certainly can't complain.

                      On our return journey, obviously we were there much longer, however again I wasn't disappointed. Check in was relatively quick and simple with the use of the self-check-in machines and a very small queue to hand over my bag itself. we then moved quickly through the security controls into departures. The security controls however, were far more controlled than in England, requiring my to remove my belt and my shoes, something I had not been preparing for when I had dressed that morning. My boots are notoriously hard to get on and off, and my belt was also a nightmare as it got stuck in the beltloops of my trousers. This meant that I was holding up quite a queue of people by the time I'd got myself organised and through the detector, and I then had to get dressed all over again, something I did not really appreciate. If you are planning to fly out of Dublin airport any time soon, my one piece of advise would be to wear easy to remove shoes, and if possible no belt!!! However, although I am complaining, in reality I would much rather the security checks were tight than sloppy and inefficient, at least this way you feel safe.

                      Anyway, with the security checks done we moved through to have a quick look round the shops, there are a reasonable amount, although the airport is by no means huge, so it didn't take us long to get round the ones we were interested in. And I have to say I was disappointed not to be able to buy my parents a bottle of Southern Comfort in Duty Free, whilst I know there is no tax relief within the EU, I don't see why I couldn't just buy the bottle at an ordinary price like all the other spirits, but for some reason this was not an option, which I found a little puzzling! Finally we wanted to grab a bite to eat before boarding, however being a large group of 8 people, we were unable to find 8 seats, meaning that I and 3 of my friends were forced to eat the drinks and sandwiches we had just bought sat on the floor next to the table the rest of my friends were sat at. This I found to be very poor, whilst I wouldn't have expected a table for 8 people in an airport I would have appreciated 8 seats! Finally we headed down to the boarding gate, which was a reasonable walk for a small airport, and got on with no problems.

                      Overall I would say that Dublin airport is a very pleasant airport to fly from. It has good links to the city centre, being only about 8 miles out, and so is quick and easy to get to. It is easy tp navigate as it's not so big that you could get lost easily, and the security checks are tight, which in my opinion is a good thing! Personally I would recommend it.

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                        26.07.2001 21:37
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                        ~ ~ The airport in Dublin is roughly eight miles to the North of the city, just off the main N1 road to Belfast. As a taxi-driver here in Dublin, I probably spend about half my life hanging around, picking up, and dropping off here, so I can safely say that I have a fairly intimate knowledge of the place at this stage. ~ ~ I have read a few other opinions about the airport here in Dublin, one in particular that gave it a very bad rating, and even went so far as to liken it to a “Third World” airport. While this opinion might have had some truth to it in years past, it is highly inaccurate today, as vast amounts of money have been spent over the last couple of years to upgrade all the facilities and to provide a brand new second terminal building, that has more than doubled the square footage of the concourse. As a result the airport is now much more “user friendly” than was the case previously, when it could become very congested, particularly at peak times. Today the airport is the equal of any other I have visited in Europe, which is in keeping with Ireland’s new-found economic wealth and status within the European Union. It is certainly much more pleasant than the likes of either Heathrow or Gatwick in London, both of which I thoroughly detest using, as both are a nightmare to find your way around. ~ ~ The main terminal building at Dublin Airport is now split into two levels. On the upper level is departures and check in, and on the lower the arrivals hall. Dropping off is very easy. There is a zone for this directly in front of departures, with two lanes, one designated for taxis and coaches, and the other for the private motorist. These are well supervised by the airport police, and anyone who leaves their car parked illegally here will find themselves clamped in very short order, and have to pay a £50 fine. This results in a constant through flow of traffic, VERY little illegal parki
                        ng, (once bitten, twice shy!) and ensures the very minimum of delay for any passengers arriving at the airport. ~ ~ On entering departures, there is a huge overhead electronic display right in front of you, that gives you all the information you need in regard to check in, your flight details, and whether or not you can expect any delays. Dotted around departures there are many smaller display boards, where the flight information is rotated regularly, so you are never too far away from finding any info you may require. All of the major airlines have their own designated check in desks, and there are also a number of “floating” check in desks, which are used in busy periods and by the smaller carriers. I have never experienced any long delays here, and the longest I have ever had to wait to rid myself of my heavy luggage has been about fifteen minutes or so. If you are travelling with small children, there are also nursery facilities available here in the departures area, as well as nappy changing facilities in most of the toilets. ~ ~ I recently learnt an amazing piece of information about Dublin Airport. (at least, it amazed me!) There is actually more runway area here than at Gatwick in London, which leaves the way clear for more major expansion, if the Irish economy and tourist trade continues to boom in the same way as it has over the last decade or so. In common with many other airports, it’s fairly common to have a fairly long trek from the departures terminal to the actual gate for your flight. In the past, this could be a real drag, but rolling walkways have now been installed that keep the actual walking to a minimum. All departure gates now have adequate seating, good toilet facilities, and a small snack bar where you can get a cup of tea or coffee and a light snack while waiting to board. Most also have a small smoker’s room, for those of us who still choose to risk our health w
                        ith the dreaded weed. (Ahem!!) Incidentally, the Airport is now a totally Smoke Free zone, with the exception of designated areas within the bars and restaurants. ~ ~ Before the abolition of Duty Free Sales within the European Union, Dublin was renowned for having one of the cheapest and best duty free shopping areas in Europe. This shopping area has now been turned into a shopping mall that features a large selection of Irish goods, although it has to be said the quality varies. Alongside the very upmarket Aran sweaters and Waterford Crystal, are some very tacky cheap souvenirs, but this is probably common to all airports in the world, to “encourage” travellers to spend the last of their currency before leaving the country. Off course, if you are a visitor from outside the EU, or are travelling outside Europe, then you can still avail of a full duty free service on production of your flight ticket or boarding pass. Also within the “Airside” shopping area, you can find a number of other good quality shops. Wrights of Howth, a renowned Irish fishmonger, have a shop here, where you can purchase some lovely Irish salmon or trout. House of Ireland, one of the best quality gift shops in Dublin (main store on Nassau Street in the city centre) have a small outlet, and if you are looking for a CD or cassette for your journey, then you will get a good selection at the Sky Music shop. ~ ~ As well as the Duty Free area, there are also an extensive range of shops dotted throughout the airport. If you are looking for some reading material for your flight, Hughes and Hughes, one of Ireland’s leading bookstores, have a number of outlets selling books, magazines, souvenirs, and a full range of both Irish and International newspapers. On the way out of arrivals, in the Car park Atrium, there is a SPAR shop, selling the full range of goods you can expect to find in any convenience store, although it mus
                        t be said, at highly inflated prices! There is also a pharmacy here, offering a full service, including prescriptions, and a small post office. Most of the shops in the airport will accept credit cards, and nearly all will also take foreign currency. (watch the exchange rate, though!!!) ~ ~ If you still have some Irish currency left after visiting all of the shops, then you can exchange it quite easily. There are four Bureaux de Change located in the Airport all operated by Bank of Ireland. My own advice would be to avoid this though if at all possible. Not only are their exchange rates very poor, but also they will charge you an extortionate commission for the privilege (minimum £2.50) Roll on the EURO in January, 2002. The smaller kiosks at the boarding gates close very early, and are often not open at all, so if you MUST change some money, then it’s best to do so at the main branch in the departures hall. After 5pm, this will be the only place you can do so, although there is also a 24-hour foreign currency ATM machine on the departures mezzanine. (US Dollars, Sterling, and French and Belgian Francs only) ~ ~ If you have some time to kill before your flight (or on arrival) then you are well catered for in the food and drink stakes here at the airport, although there is only one restaurant of any real note, Noel’s Bistro. (more later) Drinks first, ‘cos I know how fond you dooyoo guys and gals are of your little tipple! Two of the main bars are called the Sky View Bar, and the Gate Clock bar, and both are open during licensing hours, seven days a week. As the name would suggest, the Sky View bar is located on the upper floor of the departures lounge, and you can look out the large picture windows overlooking the runways while enjoying your favourite beverage. The Gate Clock bar is probably the better of the two, and is fitted out in the style of a traditional Irish pub. As well as enjoy
                        ing a refreshing glass of the black stuff (Guinness) you can also get some good seafood snacks here, such as prawns, smoked Irish salmon, crab claws, and oysters. You can be sure that you are getting one of the best pints of Guinness available in the country, as this pub has won numerous national awards for the quality of it’s stout over the past few years !! (Highly unusual for an airport bar!) There’s also a smaller bar in the arrivals area called the “Green Room” bar, and various small bars at some of the departure gates. ~ ~ The main restaurant at the Airport is called the Food Court, and is located on the upper level of departures just across the way from the Sky View Bar. Here you can get anything from a coffee and snack to a full meal, and although it will never get a mention in the “Michelin Guide”, this self-service facility serves good, hot and tasty meals at fairly reasonable prices. Also, it is very large, with lots of seating. You wont get hassled to leave by the staff, there is both a smoking and non-smoking area, and prices are quoted in both Irish Punts and Sterling. Other food and drink outlets include an O’Brien’s Sandwich Bar, where you can get a VERY tasty sandwich, but be warned, it is fairly expensive!! Sbarro is a pizza and pasta restaurant that is part of a US chain, and there is also an outlet called Ritazza Mezz and HB Ice Cream Parlour, which serves up a fairly nice cornet or wafer. Bewley’s, the famous Irish coffee manufacturers, also have a small snack bar opposite the Gate Clock Bar, and Robert Roberts (their Irish rivals in the coffee business) have a similar café/stall in the arrivals area. As I mentioned earlier, the only real restaurant of note is called Noel’s Bistro. This is a full waiter service restaurant with a quite good and varied menu, although again it is fairly pricey. You often can’t get a table here without boo
                        king, so if you fancy a meal here the number to reserve a table is 0044-1-814-4071. ~ ~ The arrivals area at the airport is obviously not so well catered for as the departures, but this is fairly common in my experience at most airports, as all people usually want to do upon arriving is to get as quickly as possible to their final destination. One MAJOR crib I would still have here at Dublin is the inadequacy of the luggage carousels in arrivals. For an airport of its size, there simply aren’t enough of them, and if you get a busy spell, it can be akin to participating Rugby match trying to retrieve your baggage, with often three or more flights suitcases and baggage being routed onto a single carousel. This has happened to me on a couple of occasions now, and the last time I complained bitterly to Aer Rianta, (who manage the airport) as I actually feared for the safety of my little daughter such was the melee that took place here. Aer Rianta have given their assurance that they are aware of this problem, and are doing everything possible to rectify it as soon as is possible. The sooner the better, as I personally think it gives a VERY bad impression of the airport to newly arrived passengers, and can sour the start of someone’s holiday or trip. ~ ~ Once you get into the main arrivals hall, you are fairly well looked after though. All the major car hire companies have a desk here, as well as some of the indigenous Irish ones. Be warned though. Because of our very high insurance rates here in Ireland, car hire can be a VERY expensive business, and you will pay much more than you would be used to in most other parts of the world. (especially the UK and USA) All run courtesy buses to their designated parking areas in the long term car parks. ~ ~ If you are totally exhausted after your journey, then there is a porter service available to help you with your baggage, run by a worker’s co-operative called
                        the “Greencaps”, at a cost of about £3. Incedentally, the Airport is also totally "wheelchair friendly", and the porters also look after this service. These Greencaps also look after the running and smooth operation of the taxi service, the main rank being just outside the main entrance doors at arrivals. I have gone into the taxi service here in Dublin in full detail in another of my opinions, but just to surmise briefly. You can expect to pay between £12 and £20 to get into the city centre, depending on the number of passengers and the amount of baggage, and all taxis have a roof sign (licence) and a taximeter. Don’t try to negotiate a price, as this is not only illegal, you will often find yourself getting ripped off and paying much more than the metered fare. As I write this, our main union (I’m involved in this also!!) are negotiating with the Government and Aer Rianta to allow us to introduce set fares into designated zones in the city, that will stop people being cheated, and make the fares more transparent to the travelling public. As yet, Dublin doesn’t have a rail link to the airport, but there are good private and public coach and bus services (AirCoach and Dublin Bus) linking to the main hotels and rail stations, at an average cost of about £5 per person. ~ ~ Car parking at the airport is well catered for, with a very large short term car park located beside the main terminal at a cost of 80p for stays of up to half an hour, and a daily rate of £12.60. The long-term car parks are located at the periphery of the airport, and are serviced by a courtesy coach service. The cost here is £5.20 per day, or £26 per week. ~ ~ If you are looking for accommodation within the airport, then there are two hotels actually located within the Airport grounds. Called the Forte and the Great Southern respectively, they are both of four-star standard, and both run a courtesy mini-bus
                        service from arrivals for guests. ~ ~ Well, folks, that’s about it. The “mad cabbie’s” comprehensive guide to the Airport here in Dublin. If you’re visiting, look out for me on the taxi rank. I’ll be the only one there with a Scottish accent!!!!!!

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                          22.05.2001 05:15

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                          An Airport developing and improving - Advantages: Close to City, Relatively small , Good connections - Disadvantages: very busy, very crowded at times

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