I absolutely love John Lennon Airport.
The airport is found at about a 20 minute drive from the city centre and is very easily reachable by car, bus and train (although the airport does not have a train station itself, but does run regular buses from the nearest rail stations). A taxi would also get you there with no bother and would probably cost around £10 - £15 from the city centre itself. The bus stops are located right outside the main doors so it is very easy to take a bus, and further more there is a vast amount of very cheap parking space (although you may have to hunt for a space or a little while). I recently chose to park over taking a taxi as it was only £30 for a full week. All car parking is within easy walking distance of the airport, and is very easy to pay for. I would recommend booking online prior to your trip as advance bookings often carry a hefty discount.
The airport itself is very small but very impressive with a huge range of flights all over Europe and other parts of the world throughout the day and night. (These do alter depending on the season so certain flights only run at certain times of the year which can be frustrating.) Once you are through the glass fronted entrance, the check in desks are right infront of you together with toilets and other useful services. There are also always plenty of staff around to help. Everything is very clearly signposted and easy to navigate. I think the fact that the airport is small makes it feel quite local and takes a lot of pressure of your journey as there are not many places to get lost, and there are more staff on hand to help. Furthermore you never have to make your way through hoards of people and holiday makers making your trip slightly more pleasant and relaxing.
Security is also easy to find, although the last time I went the security area was being redeveloped so wasn't as easy as usual, however there was little disruption to my journey and there were plenty of friendly staff ready to direct and help you.
After security there is a range of shops, bars, souvenir shops and duty free gift halls all offering reasonably priced purchases and restauration. The airport is definitely not short of coffee! These are all very relaxng and make your time in the airport very enjoyable indeed.
With regards to gates and boarding, these are both also very efficient and easy to use, although gates and boarding times are not announced over the tannoy. You have to rely solely on the screens displaying flight information. These can be very small and are few and far between, so make sure you get there early with plenty of time to check. This is probably the only downside to the airport. The airport makes up for this by having its own little features such as fast track boarding for as little as £2.50. If you are pushed for time, or do not want to deal with holiday makers, this is ideal and well managed. Staff are always very friendly and on hand to help also.
As I said at the start, I absolutely love this airport, with its little northern quirks (such as the yellow submarine located outside) and Liverpudlian charm. I definitely try to choose this airport over many of the other well known ones in the country as I always have a pleasant experience when I am there.
Liverpool airport which is also known as John Lennon airport is one of the largest airports in the North West of England. The airport is situated just 6 miles from the city centre and is on the estuary of the river Mersey. Although not nearly as big as the nearby Manchester airport, Liverpool still sees almost five million passengers pass through it's gate each year. There is just one major runway here and one large terminal.
Liverpool airport has several major airlines flying from it and goes to destinations all around the world. The airport has been growing in popularity in recent years and is currently being redeveloped to cater for more visitors and to improve the quality of services.
The airport itself seems to be pretty easy to use. As this is not a massive airport it is easy to find your way around. When you enter the airport you straight away come to the check in point and it's easy to find the desk you need as everything is clearly marked. The staff here were friendly and helpful and there was no problems with checking in the luggage.
Next you go through the security. Again this is quite well set out and it rarely seems to be busy here so it does not take to long to get through. Although security is quite tight here and very strict the staff seem quite friendly and don't make you feel like your being too closely watched which puts you a little more at ease.
When you get through security you can go through into the main section of the airport. To be honest it's not very well laid out. At first it does not seem that large but as you wander around you find more shops and restaurants hidden away. There are plenty of places to eat, things like Franky and Bennys, a Burger King and a Subway as well as a few small cafes and bars. There is plenty of choice and really something to suit every taste.
There are also plenty of shops to look round. The large Duty Free shop is well set out and they have a pretty good selection of products available. The shop is well spaced out as well so it does not get to crowded. There are plenty of other good little shops as well, one thing I noticed was a few Whsmiths which I was a little disappointed in as they sold only a few books. However as I made my way round to my gate I spotted a larger one that dealt exclusively in books and had everything you could possibly be looking for. There were also shops selling sunglasses, electronics and also all the other things you would expect at an airport.
The facilities in the airport were very good. There are plenty of toilets all of which are very well signed, they seemed to be clean and well maintained. There were plenty of places where there were screens that had all the flight information on including which gate you needed to go to and if there were any delays. The gates themselves were easy to find and the staff there were again very friendly and helpful.
For me the key to a good airport is how you feel when you finally get on the plane. After my visit I was calm and relaxed and ready for my flight. There was no fuss, everything ran smoothly, the airport was not crowded and did not feel overly busy. Everything about the airport was very relaxed and easy to deal with. Overall I would say this is one of the better airports that I have visited and I would happily use it again in the future.
I can sum up my opinion after my recently being in Liverpool airport: empty. There is really only a whsmiths, Weatherspoons and a subway - certainly not adequate for an airport the size of Liverpool, or what you really expect in a place where you usually have to spend two hours, or, in my case, 5 hours due to a delayed flight. There's little more to review on the subject. The services available just provided the pure minimum, and in comparison to other airports it was definitely a let down.
Even Weatherspoons closed just after 8 and I had nothing to do. By that time though I was able to get past security to the other half of the airport, but everything was closed. But, as a redeeming factor for Weatherspoons, they do have free wireless.
The airport was empty of shops and other shopping outlets due to
apparent refurbishment of nearly everything at once, so this review may no longer apply as I assume the building work would be done by the start of the real summer rush. But it was still, in my opinion, a failure of the airport to have inadequate facilities. But, if you're just looking for the cheapest local flights available, this might not actually deter you.
I've flown out of Liverpool airport probably a good 15-20times in the last 3years. Always my flight is early morning, 8am. Most of the time I have a bag so I get to check in for opening time (2hours before the time of scheduled flight departure), sometimes I am a little earlier than that, anyway, i'd say only 3/4 times has check-in desk been open for my flight at 6am as it should be, usually it opens sometime around 6.30am which is frustrating to turn up on time and hang around waiting for the desk to open.
So, usually I am among the first through check-in for my flight and off up to security...one word, NIGHTMARE.
The queues are always HUGE, and winding. Usually there is a queue to get into the queue, then once in that queue you will be allowed downstairs (into another queue), it is all rather claustrophobic and frustrating. However this isn't my main problem with liverpool airport, you'll always get queues at security at these big airports, it's just inevitable. The one thing that really REALLY winds me up is people see the queue, and go sit in the pub (prior to security). So, then the airport staff go up and down the queue and call people for there flights/over the tannoy ''anyone going to tenerife?'' up gets about 50people and straight to the front of the queue they go. So, i'm there having arrived on time in a queue which isn't moving with people who've been turning up at the last minute/leisurely hangin out in the pub/shopping are skipping straight ahead.
Secondly whilst queueing in the first queue (to get into the 2nd queue) one of the staff members asked me ''Which flight you on love?'', so I told him my flight and he said ''That's not scheduled til 8am'' and shook his head like what the hell are you doing in my queue already? It was 7am, the queues were huge, i felt like if anything I was cutting it a bit fine! It just really annoyed me to be tutted at for doing as the airport instructs, being on time and proceeding immediately to security.
There is a fast-lane option, for £4 which gets you through to the final queue and skips the first 2 queues.
So really it's not the queueing that i'm going to give this airport a lesser rating for, but the organisation of reinforcing people to turn up late so they can skip the queue, if everyone did that imagine the mess!
However, once through check-in Liverpool is a great airport, decent amount of shops/cafes/seating, no complaints there. Also I have only once had a late flight, and that was during bad weather.
Enjoy your trip to Liverpool airport, but...beware of the queue jumpers.
I hadn't been to Liverpool Airport in over 20 years and I remembered a small, rather shabby little place that was little bigger than a bus station. When I had to fly from there recently I was quite surprised at how much it had changed. For one thing the old Art Deco look building that used to be the airport is now a hotel and the new airport is an entirely new building about a mile down the road.
Liverpool has benefited enormously from the rise in budget airlines and most spectacularly from Ryanair getting into a nasty argument with Manchester Airport last year that resulted in the Irish airline throwing its dollies out of the pram, cancelling almost all the flights from Manchester and moving them to Liverpool instead. These included the flight to Bremen which I have to visit every month or two. Liverpool is also now the only airport in the northwest which still offers a direct flight to Barcelona (with EasyJet).
I work on the Wirral, the other side of the Mersey from the airport and I didn't really know where I was going when I set off to drive there and I was surprised at how far it was from the M56. I've only driven there the once - on my subsequent visits I took a taxi from work because I recognised that the alternative route through the Mersey Tunnel and through the city was destined to inevitably get me lost. Going from the M56 the signposting to the airport was fairly good though a bit confusing near the end. They must have done some changes to the roads as my Tom Tom was emphatically trying to send me down some roads that just didn't exist in the real world.
The car parks are very close to the terminal which is handy especially when the weather is shockingly bad. The wind can whip up half the water of the Mersey estuary and throw it at you on your way to the airport.
The Long Stay car park is furthest from the terminal but still not more than a few minutes walk. The Mid Stay is at the terminal-end of the Long Stay but apparently you can't park in there unless you have prebooked. This led to the bizarre sight of a full Long Stay and an almost empty Mid Stay. I have to question if it's really necessary to split them. The Short Stay is a large multi-storey and not surprisingly is nearest to the terminal building.
I was mildly amused by the yellow submarine model outside the terminal building and wondered what other Beatles paraphernalia might be inside. Would there be a Walrus and some Eggmen perhaps? People singing 'Hello Hello' as I walked in? Would Lucy (with or without her diamonds) be heading skywards? But disappointingly no, it was not to be. With the exception of a statue of John Lennon (you would need to know it was him to recognise it perhaps) there wasn't a lot to indicate that what was once known geographically as 'Speke Airport' is now more prosaically called 'John Lennon International Airport'. The airport slogan 'Above us only sky', is of course rather fitting.
I've flown Ryanair and EasyJet from Liverpool and I've never had a long queue with either. This is remarkable since the flights have always been stuffed to the gills. Once I'd dropped my bag I headed off to security, being assaulted by the enormously annoying and frustrating 'pay as you go' Fast Track system. Liverpool Airport gives you the option to buy your way to the front of the security check queue by buying a ticket for £3. The tickets are sold a long way before you get to security and you really can't tell how much of a queue or a wait you are paying to avoid. By the time you realise it would have been a good idea to pay the extra, it's too late to do anything about it. Personally I found it sneaky and irritating and just a bit mean and penny pinching. If I was late for a flight it would be a god-send but it just seemed nasty.
Once I was through security I found myself in a busy waiting lounge with ridiculously few places to sit unless you wanted to buy overpriced drinks and snacks and get a seat that way. I've now worked out where I can find a seat and I now head straight there but it's not easy or obvious. You can't even head towards the gate areas because the boarding areas are so spread out that chances are you'll be in the wrong zone completely. Sometimes boarding your plane can necessitate a long wait outdoors in freezing cold and high winds. Ryanair are particularly naughty about this since they will happily line up all the passengers outside in the open air before the last of the incoming passengers are even off the plane. Ryanair can take most of the blame for that but the airport should also be criticised for the layout as there's no excuse for making people walk and stand outside before boarding.
Passport control is usually fast, the baggage reclaim is typically slow but within the norms of an airport of this size. The car park (on the one trip when I used it) was massively annoying because they instruct you to pay at a booth in the opposite direction to where my car was parked. The guy told me I couldn't use Amex (ridiculous - it's an airport for goodness sake) and could pay at the exit barrier if I wanted to. The machines at both exit barriers weren't working properly and I and a van at the next exit, both couldn't get out and had to buzz for help. It took more than 5 minutes for anyone to answer our calls. By the time I got out of the airport, I was tired, fed up and not looking forward to going back again. Hence I now take taxis to avoid dealing with this annoying car park.
Given an option - which is rarely the case - this wouldn't be an airport I'd actively seek to use. However, since it's the only route to two of the places I visit most often, it's a bit of a necessary evil. Liverpool ought to be able to offer more of the benefits of a small airport but sadly its focus on the budget 'cram 'em in and make 'em squeal' airlines means it's picked up most of the bad habits of those airlines without being able to exploit the convenience factors typical in the smaller airports.
I moved up north nearly eighteen months ago and now find myself a similar distance from three airports, namely Manchester, Birmingham and Liverpool. I have used all three during that time, and can say without any hesitation that Liverpool has become my preferred choice. Of course it does not offer as many destinations as either of the other two, but as someone who travels mainly for pleasure and does not have an unlimited budget, the number of options offered by Ryanair and Easyjet is more than sufficient for me.
What I like most about Liverpool airport is the fact that it takes so little time from the minute you are within five miles of the airport to the point at which you take off. I travelled back from Europe to Stansted with Ryanair this week, and it took nearly two hours from landing to getting in my car and heading home, despite having chosen the Mid rather than Long Stay car park! At Liverpool you can park literally two minutes walk from the terminal for relatively little, and if you are prepared to endure a whole five minutes in a minibus/people carrier, you can park incredibly cheaply in comparison with other airports. I have never had to wait long to get through security or passport control on my way back, and given how little fuss it has generally taken me to get on the plane, it has not mattered that there is very little by way of retail therapy, as I have never felt the need to arrive especially early!
Perhaps my only reservation about it is that as someone who normally needs to travel between Friday and Sunday, there are not enough destinations which offer daily flights. However for anyone who lives in the north west and has plenty of flexibility about whehn during the week they can travel, I would certainly recommend Liverpool airport, simply because it allows you to get from your hotel door abroad to your own front door quicker than any other airport I have used in England - and I have used most of them!
I first discovered this airport in 2008 when I travelled with Wizz Air to Poland and I must admit - I was very impressed.
I live in Greater Manchester, about 20 minutes from Manchester Airport and I used to think that Liverpool Airport was miles away. However I was pleasantly surprised to learn that it is only half an hour in the car and the taxi fare was just £20 - what a bargain!
The airport itself is located within a housing estate, I was quite surprised when we approached it, because I wasn't expecting it to be in the middle of a community!
Inside the airport there are a number of check in desks. I have now travelled from the airport on three separate occasions, with two different airlines (Easy Jet and Wizz Air) and I have yet to have experience a problem with check in or check in queues.
After you have checked your baggage in you make your way upstairs, at this point you will find an exchange bureau (with a rubbish exchange rate - this is an airport after all). You will also find a cafe, a Boots store and a fairly large Weatherspoons. I know people complain about this airport's lack of facilities - but I was more than happy with these establishments. Before you go through airport control you can also visit a Liverpool FC shop - personally that wasn't for me (with me being a Manchester United fan) but I bet European tourists love it!
The queues at passport control are generally longer than those at check in, but you won't be waiting long because the staff are very efficient and the process is fairly quick.
After passport control you will find more eating and shopping establishments. The duty free range was more than adequate and the departure gates are easy to locate from this area.
The parking within the airport is quite straightforward and it is easy to pick / drop others off in the car. I also like the fact that there is a bus running directly from Manchester city centre to John Lennon Airport every hour - this is a great service for budget travellers that live outside Liverpool.
Overall I'd say this is a great little airport - I highly recommend it!
I have used Liverpool's John Lennon Airport quite a lot in the past few years, it is very easy to get to (if you live in the Liverpool or Manchester area) and frequently has low cost flights on offer.
The airport is often well organised and always kept very clean. It is, however phone to very long and interlocking queues. In terms of the waiting times and the queues, it is probably one of the worst airports I have visited. I would advise anyone who is flying out from this airport to get there very early and skip the inevitable queues.
It is also quite limited in terms of shops and cafes, but thankfully after the hours you have spent waiting there isn't usually much time to waste before boarding time!
The car park is good value for money and not too far. It recently coat me just over £30 to park there for a 3 day stint, and it is only a 5 min walk.
I have used Liverpool John Lennon airport frequently over the past 2 years, both when travelling to the UK from my home elsewhere and since living in the UK due to its close proximity. The airport is easy to access from the motorway and small enough not to have to arrive 2 hours before a flight. Hire cars can be easily picked, a 5 minute walk from the terminal and should you wish to leave your car at the airport, there are numerous choices, some very close to the terminal. Do take advantage of the internet reservation of car park space, it really is much, much cheaper that way, just be sure to park in the right park. The carpark attendants are not very accommodating when you make a mistake.
Inside the terminal, check in is simple and easy ... there never seem to be lengthy queue. Once through security, where it can bottle neck, there is a decent choice of cafes, shops etc., to pass the time. Gates are never really far away, so need to sit at the gate until you are called.
I travelled to Murcia in November last year via Liverpool and it was the first time I used the airport. I was dropped off and, unlike at Manchester, there wasn't a labyrinth of roads to try to decipher. You can be dropped off basically by the entrance, which is really handy, and hassle free. Although, I did look in to the public transport option, which wasn't too bad from the centre of Liverpool, a bus every 15 minutes or so but there's not direct train line there like there is with Manchester, which is a shame.
I travelled with Ryan Air, in the afternoon and used the online check in as I only took hand luggage with me. However, there were plenty of check in desks open and not lengthy queue for the people that did have luggage. There were a few queues at security but we got through there amazingly fast and straight to the gate. There are even little vending machines where you can get the zip lock bags for any liquids that you might have.
With regards to the shops, no there aren't many and it does let it down a bit, but what is there is really good for duty free, the general make-up come alcohol come chocolate shop as is standard. There's a good clothes shop and a Boots and a few other stores along with a coffee shop/bar. They could however do with a bit more seating in there.
Overall, I think it is a brilliant little airport and, from the building works that was going on whilst I was there, they are expanding it, along with building a hotel literally across the road from the entrance. Really easy and hassle free, friendly staff and there is loads of Beatles memorabilia around which is always nice to have. You don't often find local culture in and around a lot of airport.
I will most definitely be using Liverpool John Lennon airport again and I thoroughly recommend it to others based on my experience.
in my opinion this is quite a small airport i travelled out of here when i was going to barcelona i thought it was too small and not alot to keep you occuppied. however you find that most flights going from liverpool airport seem to be a lot cheaper than other airports in the uk so if you can get there to travel you could end up saving yourself quite a lot of money. which is worthwhile. quite a lot of low cost airlines fly from liverpool which does definately save you some money. although there are not many shops to browse through the staff in this airport were very friendly. i found the departure lounge quite comfortable however it was not very big quite a lot of people were left sitting on the floor and when i was flying it wasnt exactly a peak time of year so it would probably be bedlam in the main summer season
This airport could be so much better with some thought and money injected into it.
The airport itself overall is ok but the standards inside are lacking. I know its only small but that doesnt excuse it from being grubby, worn and basically filthy in areas.
We used it during the summer and were shocked to see tables laden with rubbish, the toilets had rubbish piled up and were not exactly spotless either. The glass partition between the seating area and where you walk to and from gates was completely filthy on the sides and the top of the glass. Whats the point of a beautiful glass feature if it isnt kept shining?
We were bitterly disappointed especially it being the Capital Of Culture Year, we thought the airport would be a statement to the city as a whole and be a showpiece for all those travelling through it to visit Liverpool this year.
We actually felt ashamed that for all the fuss of the Capital of Culture the airport could display itself in such a poor way.
On a plus the shops are ok and bars etc reasonable seeing as its only small, there is not enough seating though.
I dont think we would chose to use Liverpool if Manchester had the same flight choice to be honest unless we knew it had cleaned itself up.
THIS REVIEW HAS BEEN PREVIOUSLY POSTED ON QYPE BY MYSELF UNDER THE NAME SUNLINESAM
Liverpool John Lennon Airport (formerly Liverpool Speke Airport) is a refreshingly modern and hassle-free location for traveling. The airport is mainly served by low-fare airlines like EasyJet and Ryanair, meaning that the focus here is getting people in and out on time. The airport has a few shops and restaurants, a small WH Smith store which sells mainly books and magazines along with a the standard tacky gambling arcade and faux-Irish pub. The terminal's food court is relatively well stocked but is typically expensive and of poor quality. The Burger King outlet seems better value for money, though I would advise eating before travelling to the airport.
Perhaps the main slip-up at John Lennon Airport is the handling of increased security, now a common factor at all UK airports (in theory). The security checks here are similar to Manchester International, i.e. inadequate, but the tiny customs area at the airport leads to massive queues at rush hour times. Flying on the early morning service to Belfast presented me with a queue that stretched the length of the departures lounge, though it did diminish fairly quickly. Still half the time of an average wait at Manchester.
The boarding gates at the airport are very dated now but it does look like things are being done to change this. Overall, Liverpool John Lennon is my preferred airport in the North West as it provides a quick and easy traveling experience. My view is that very few people actually enjoy being at airports, and the folks at John Lennon seem to understand this and attempt to make your stay as brief as possible.
I have flown from many airports in the UK including the obvious - Heathrow, Gatwick, Manchester, etc etc. What a breath of fresh air it was flying to and from Liverpool John Lennon Airport, the reason being that I booked an Easyjet flight and Liverpool happens to be the major Easyjet airport. The Airport is easy to get to, off the M56 Motorway. It is a modern glass effect building. On site car parking is reasonably priced. There is also plenty of space for pick ups and drop offs. Inside, there were no queues to be seen at check in!! (have you ever come across that??) The check in staff were extremely pleasant and efficient. The waiting area was smoke free, comfortable, modern and clean, not overcrowded as with most waiting areas at airports and plenty of TVs to watch. Although there is not a wide range of shops, there is enough to keep you occupied including the usual bar and restaurant, Burger King, gift shop, Amusement arcade newsagent, etc. The bar overlooks the runway and has interesting views over the river mersey. On departure you have to walk to the plane, but I think that makes it more interesting! I am pleased to say that my flight was on time. I have to say I would choose Liverpool over Manchester any day, it is worth the extra 30 minutes drive. Whilst Liverpool is a major airport for Easyjet and other airlines such as Britannia unfortunately it does not have "international" status but it is expanding all the time - it is the fasting growing airport in the UK. It makes such a change from most of the other airports I have been to, which are generally inefficient, cramped and noisy with rude staff. I think the staff at Liverpool really value you as a customer. The fact that Liverpool John Lennon Airport is not so commercialised as many others throughout the UK make the service more personal and higher quality. Lets hope it continues to expand in the future and offer more exciting destination
The new airport terminal recently opened and has now transformed what was no more than a glorified cargo shed into a shining example of a modern airport. Yes the first phase of the new terminal is open and you can not fail to be impressed. there are four times as many check in desks and the facilities within are much improved. The airport looks classy and you can see that the £30 million has been well spent. Allied this with the fact that this is considered to be one of Easyjets strategic hubs then we can be optimistic of further expansion and more destinations from this airport. Easyjet have just started a very popular Paris route and Ryanair are begining a Brussels route to compliment their existing dublin destination. With an increase in charter activity from the airport it is fair to say that this is truly an airport on the up! Liverpool now offers a hassle free alternative to Manchester Ringway for cheap European travel. I have not got a bad word to say as the airport has always been easy to use with excelent transport links. Customer service has always been excellent and if anything has improved since the enw terminal opened. Now it also has a terminal to be proud of as well. Certainly food for thought i think you will agree.