Product Type: Hewlett-Packard All in one Printer
Newest Review: ... it on and connect it to your wifi using the touch pannel controls and thats it. My iPad located it straight away and in no time I was prin... more
Poor attempt from a decent manufacturer
HP Photosmart Wireless All-in-One Special Edition
Member Name: mattevans01
HP Photosmart Wireless All-in-One Special Edition
Advantages: Control panel is nice, easy to use, scanner/copier gives good results with little noise
Disadvantages: VERY slow, wastes a lot of expensive ink, very big, flimsy build with bits falling off
I've had this printer/scanner for about a year now...and I've just about given up on it. It's a complete nightmare.
Compared to its competitors, it's pretty expensive; but the upshot of that is that you're paying for an HP machine. I've had a few HP printer/scanners over the years and they've always lasted well and delivered good performance, so I was willing to spend a bit more on this model in the hope that I'd get the same quality of product. Big mistake.
The first thing you notice is that it's huge: a lot bigger than it looks in the pictures, and a lot bigger than similar HP devices which I've had in the past. Having said that, it's not too much of an inconvenience given that it's likely to be sitting under a desk for most of its life.
Setup was fairly straightforward: there was a bit of a hunt for the last bits of tape on the inside of the machine, but all in all it was easy to set up and install. It can be connected either by bog-standard USB, or wirelessly, which is surprisingly easy to set up.
Unlike other HP models which I've used in the past, this one feels very flimsy; in fact, I've found a couple of metal rods and washers on the inside which seem to have fallen out - doesn't seem to have caused any problems, but it really doesn't bode well.
The touch-screen control panel is a really nice touch. The resolution is really impressive considering what it is and it's very responsive even to light touch. The instructions are very straightforward and easy to follow.
Overall, the print quality is at least as good as any other printer I've had before: images are probably a bit sharper than average for inkjet printers, and none of the colours seem to be distorted - all in all, the products are decent. The problem is the time it takes to do it. For a start, when you turn it on it spends a good 2 minutes cleaning the print head; when it starts printing it takes around 1 minute to do the same; it stops every few pages to clean the head while printing. Although it spits out each page pretty quickly (nowhere near the 28-30 ppm advertised, but that's the same for all printers of all makes as far as I can tell) it spends so much time faffing about that you'll end up waiting around 5 minutes for a single page. In fact, a couple of weeks ago I noticed that the waste ink container was nearly full...after a year of pretty light use!
Printing isn't very noisy at all really: at least, no worse than average. However, the constant cleaning of the print head makes a real racket - considering that this is what it spends most of its time doing, it's extremely irritating.
One of the features which HP pushes on this printer is the fact that it uses 3 different colour ink cartridges so you won't end up wasting 2 colours just to replace one. Unfortunately, the individual cartridges are pretty pricey and don't last long at all. The smaller-capacity cartridges usually last about 4 weeks of pretty light use; the larger-capacity ones last more like 10 weeks, but you really end up paying for it. Cartridges are easy to change, though - but you'll have to give it a good few minutes to clean the print head afterwards.
Another problem is that it frequently picks up a few sheets of paper at a time, which causes real trouble if you're printing double-sided (which you have to do manually). It's also jammed a couple of times, which never happened with older HP models. It's not just paper getting jammed: over the past few months, the carriage has starting getting stuck on the track - you've got to open the whole thing up and physically force the cartridge along the track a couple of times to free it.
Printing from a memory card/stick is very easy - just put it in the slot and follow the instructions...all very intuitive. The results aren't bad, but I've noticed that the pictures often come out a bit dark; most printers I've used have had this problem, but I think it's quite a bit worse with this model. If you're planning to print lots of high-quality photos, I wouldn't recommend the HP Photosmart Wireless.
I haven't used this very much, but it seems to deliver good results: high resolution, easy to use (you can scan directly from the touch-screen panel on the machine), and surprisingly quiet. Likewise, copying is very easy: you can photocopy in colour or B&W, independent of a computer - the results usually look identical to the original.
All in all, I'm not impressed. This is an expensive bit of kit which really doesn't do the job as well as it should, which is very disappointing for HP. Very slow printing, constant wasting of ink and a generally poor build mean that I've virtually stopped using it: it's cheaper for me to go and print at the library than to keep replacing the cartridges. I just use this as an emergency backup...which isn't ideal considering the price I paid.
Summary: Nowhere near good enough for the price: wouldn't recommend to anyone
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