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I have a Konica Minolta Bizhub in the office at work. It is sourced through our IT department so I cannot comment much upon the initial cost (£4k+ I believe) or cost of running . Installation was relatively straight forward and the unit has been linked to our wireless router to allow remote printing from several portacabin offices. We have never had any problems with communicating with the machine, though sometimes it is a little slow to respond (I think the problem lies with our wireless network).
The unit comes with an adjustable/tiltable touchscreen display that allows the machine to be operated directly by the user as a scanner and photocopier (it can also be used for fax but we don't make use of this function). The photocopier/scanner function can make use of a top loading tray that automatically feeds into the machine and makes light work of large (50+ pages) documents. Double sided copying/printing is available and automatically undertaken by the unit. Print speed is exceptional compared to other units we have used and the quality is top notch. Scan resolution is likewise ample for our needs (construction site paperwork, drawings etc) and the software is helpfully able to output scanned documents as a single PDF file.
The paper storage is ample and capable of holding almost any size from a3 down. Toner life is good, we have only replaced one cartridge in around 10 months, though we probably use it less than the typical user. The machine stands up well to the rough and tumble of life on a construction site and copes well with the dust it has been subjected to, though we do occasionally have problems with the a3 paper feed jamming these are easily fixed by the user. User maintenance is aided by a multitude of different panels which can be opened to expose all the parts of the internal gubbins where paper might be caught. The unit also has a helpful info box/trouble shooter that pops up to inform the user of the exact nature of the problem and how to fix it.
All in all I highly recommend this printer for the multi-user business environment which requires a fast, high quality and easy to run machine.