I have never been happier with a Photocopier. We purchase two of these in the past year. (3060 and a 2560). We run a modest accounting firm and run a modest volume of around 15,000 impressions per month. We have yet to place a service call on either of these machine. Making the change over to a "paperless office" has put forth its challanges. The reliable and clean scanning of these machines makes them a terific tool in order to accomplish this.The smooth transition into these machines from both a user perspective and from the perspective of our IT department made it easy and painless for me as a business owner and manager.As mentioned earlier. I have never been happier with a photocopier and would reccomend these units to anyone.Good job Kyocera!!!