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Lloyds Pharmacy Hayfever/Allergy Reliever

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17 Reviews

Allergy Relief

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      23.08.2011 19:29
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      Claims to treat hayfever by red light therapy, based on small scale trial

      The Lloyds allergy reliever is a complementary treatment which claims to relieve the symptoms of hayfever using infrared light therapy administered via nasal probes.

      I bought this complementary treatment for hayfever to try to reduce the amount of drugs that I need on a daily basis. I've had the traditional atopy "triad" of hayfever, asthma and eczema since I was a child.

      ==How much was it?==
      I bought this as part of a special offer with things that I was going to be buying anyway, so it "only" cost me ten pounds. Currently on the Lloyds web page, it is on offer with an ioniser for £19.97.

      ==Does it contain drugs?==
      No, it is not a drug based treatment.

      ==What do I have to do?==
      As the picture suggests, the device consists of a small box that has a wire leading to a pair of light emitting probes.

      You put the pair of probes up your nostrils and activate the device. This then delivers a timed session of red light therapy to the inside of your nose, switching off at the end of the session. You repeat this treatment a few times a day.

      Basically, you're sticking lights up your nose. This makes your nose glow, much to the amusement of my family. Not just a little bit either, bright red. Like Rudolph the red nosed reindeer.

      ==Is it comfortable?==
      Not massively, no, but it isn't as bad as a nasal exam.

      ==Did it improve my symptoms==
      I used this twice a day for several weeks and I have to say that it did not improve my symptoms in the slightest. In fact, sticking the probes up my nose makes me sneeze, so if anything, it made the symptoms worse.

      ==What trials have been done?==
      Looking on the internet, I found the paper: Neuman I, Finkelstein Y (1997). "Narrow-band red light phototherapy in perennial allergic rhinitis and nasal polyposis". Ann Allergy Asthma Immunol;78:399-406

      The paper concludes that positive results were obtained on a small sample of patients who had uncomplicated rhinitis. It didn't work on patients with sinusitis or polyps.

      This information was not made apparent to me at the time I purchased this device. If it had been, I would not have bought it, because I am severely atopic and have sinusitis and nasal polyps, so it was never going to work on me.

      ==Would I recommend it?==
      Based purely on my personal experiences? No, because I do not recommend products that do not work for me.

      ==Summary==
      I found this product to be disappointing as it did not work for me. I feel that more information should be provided on the box about what trials have been done, and for whom the product will work.

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        01.08.2011 12:32

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        Would recommend everyone with nasal / sinus problems try this.

        I forgot I had this little gadget. I bought it when I saw it in our local chemist along with the air purifier two years ago. Not for any allergy problem as I don't have hay fever. I have always had blocked sinus, ear nose and throat problems. I wondered if this would help without having to take Asprin or Ibuprofen. Those were the most helpful as they did not dry my nasal tissues...they kept the mucus running. I can no longer take these due to stomach problems. Probably caused by Asprin and Ibuprofen.
        This year my sinuses have been awful and I had to find another solution. Combination of wet and warm I think. While clearing out the drawers 3 weeks ago I found this. Used every day morning, mid day and night.....Wonderful! I can breathe, no bunged up sinus or ear and throat problems either.
        I will continue daily with this and hopefully will have a good autumn and winter too.

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        01.06.2011 11:03
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        Powerful weapon against hayfever

        I bought the hayfever reliever three years ago to deal with moderate hayfever. We live in a village surrounded by fields of oil seed rape and other allergy nasties and I was finding it increasingly expensive to keep my hayfever under control using anti-histamine tablets and a nasal spray. Not only that, our nearest chemist is an eleven-mile round trip, so if you run out or forget to order before a bank holiday, you can find you're wheezing and sniffing with no relief. And even when they did work the tablets and spray only ever seemed to partially ameliorate my hayfever symptoms.

        It's worth summarising what bad hayfever feels like. Your head feels blocked. Your eyes water and are puffy. Sometimes the top of your mouth itches. You sneeze all the time. If you're trying to work on something requiring concentration you feel as though there's a large fluffy pillow around your brain. Hell.

        The Lloyds Reliever was on display in our Lloyds and I bought it on a whim. It cost around fourteen pounds back then (sometimes the price drops during winter, so if you were really canny you could predict your hayfever crisis and stock up on one then). It weights a few ounces and consists of a base unit with a start button and a wire which divides into two small wands. You put one wand up each nostril. Simples.

        Except for me, to start with, it wasn't. As soon as I inserted the wands my nose would go into spasm and I would start a volley of sneezing. Tickling doesn't begin to describe the sensation. The first year was not a success and it seemed as though the hayfever reliever would be consigned to a drawer.

        Roll on three years. Loratadine tablets are still pricey and inconvenient for me to get hold of if I run out. I re-discover my reliever in a drawer and decide to try again. This year I refine my method with the wands. Whereas I'd previously jammed them in so that they scraped the sides of my nose, eliciting the sneezing spasm, this year I didn't push them in as far and tried to avoid touching the nostril tissues. I wasn't sure it would work in this position as it didn't seem to accord with what the instruction booklet advised. But it seemed worth a try. You have to keep the wands in place in your nose for a two-minute period (a bleep tells you when you can finish). You do this morning and night at least (sometimes I do it three times a day). During the 'zapping' period you feel a mildly warm sensation. It's not uncomfortable. Ignore anyone who laughs at your red nose. The light therapy created when your nose turns red is nuking the nasty histamine that causes you all the misery.

        So what have I noticed? My hayfever symptoms are better: not totally gone but much less annoying. I am writing this with a window opening on to an oilseed rape field. My left eye is slightly itchy but it is nowhere near as bad as it has been in the past. I am not sneezing. I don't have an itchy upper mouth. And best of all, I do not feel as though someone has inserted the pillow around my brain. I can think. The effect seems to be somewhat cumulative on me. If I miss a session I feel slightly more snuffly the next day. But we must be coming into peak hayfever time (beginning of June) and yesterday evening I was out on a playground field helping with maintenance. I didn't sneeze once.

        The Lloyds reliever is definitely worth a try if you are feeling desperate. The design this year seems a little different: the little base unit is more of an egg shape. It still seems to be £14.99 at the time of writing, down from £39.99 (I'm not sure they're ever the supposed full price). To put that in context, at the moment, at Lloyds you can buy 30 Loratadine tablets for £6.85, that is about 22p a pop. Which means that in about 69 days, a summer season, the reliever has worked out as no more expensive than going the medication route. And your next summer would see you in a financial win situation.

        I've forgotten to mention battery life. That's because I haven't yet had to change the batteries. Not in the three years I've had it. It's still running on the original ones I must have bought then.

        Just another note: don't use this if you have nasal polyps.

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          18.08.2010 09:57
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          Got mine for £10 - got to be worth a try for any sufferers!

          I am reading these reviews with interest, hoping that I will get some similar results. I purchased the Hayfever Allergy Reliever yesterday after two years of hell, during which time I have taken at least one antihistamine pill of some description every day. My eyes and nose stream and I just feel as if I have had a bad cold for two years. My eyes are so itchy that I have developed eczema on the lids from scratching them so much; I wake up every morning so bunged up I can hardly breathe and my sleep is so bad it has started to affect my entire life. I used it twice yesterday and once today so far - think I can already see an improvement - I shall come back with an update when I have been using it for a week or more, as this appears to be the time needed for effect.
          UPDATE:
          I am in total awe at the effectiveness of this gadget. I have no idea how it zaps the histamine-producing cells, but it does. Since I have been using this - a week - I have been completely pill-free after two years of popping! Yes, you look like a complete freak with a red nose, but I actually don't care. It has completely changed my life and if it continues to work like this then I will be recommending it to everyone who suffers. I am sleeping better and I can breathe normally when I wake up in the morning. The amount of money this will save on antihistamine tablets doesn't even bear thinking about - thank you Lloyds Pharmacy - I love you to bits!!!

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            06.08.2010 16:06
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            No more sneezes for me!

            -What is it?-
            The Lloyds Pharmacy Allergy Reliever is a device that, when used regulary, claims to reduce allergies related to hayfever and other air borne allergens.

            -How does it work-
            Apparently it used "red light therapy" which kill or suppress histamine cells in your nose (the naughty cells that make you sneeze).

            -What does it cost-
            It cost me only £10 from lloyds pharmacy online, but price varies

            -How do you use it?-
            Well, it comes with two nasal probes, which you stick up your nose and press the button on the front. The one I use is slightly different from the one pictured, but works the same. The probes emit a red light, which makes you look like rudolph for about 3 minutes, and people make fun of you and insist you do it as a party trick, then it beeps at you to tell you it's done, and you remove your probes.

            This should be done at least 2-3 times a day to relieve symptoms.

            -Does it hurt-
            Nope, it feels a little odd, but it doesn't hurt.

            -Does it work-
            I was very sceptical about this, but since it was only £10, I had nothing to lose. I have terrible allergic rhinitis, it is like having a bad cold all year round, and it is much worse during summer. When I sneeze I don't sneeze a couple of times, I sneeze on average 12-20 times in one go, like gun fire, I have had operations to try and fix this problem, as constantly sneezing 20 times, several times a day has caused me back problems and pulled muscles.

            I started using this, and within 2 days I was sneezing much, much less, within 2 weeks I was barely sneezing at all. And now, 2 months later my allergies really are amazing. Before I was taking haymine (an antihistamine with decongestant) twice a day, using a nasal spray, and using eye drops, and was still gun fire sneezing. Now I occasionally use haymine, maybe 2-3 times a week, almost never use nasal spray and don't touch eyedrops.

            I haven't gun fire sneezed in weeks! And it's summer! I forgot to use it once for 2 days and I woke up to a blocked nose and itchy eyes, I was straight back with the probes in minutes.

            I can't fault this product, I was skeptical, but it worked - no idea how, but I'm not complaining!

            All you have to lose is gun fire sneezing (if your me).

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              29.06.2010 17:26
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              Great allergy relief without popping pills or snorting up a nasal spray.

              I have an allergy to dust, pollen, the house dust mite, cats... I have often stated an immense longing to have my histamine receptors removed and burned!

              This allergy reliever is a wonderful little gadget!

              My symptoms are usually an itchy, runny nose, streaming eyes and sneezing. I have tried Loratidine and Cetirizine tablets and Flixonase, Beconase and Nasocort nasal sprays and all of these do help...but there's something quite unsettling about sticking something up your nose and squirting and breathing in liquid... and I don't particularly enjoy popping pills either.

              The Lloyds Pharmacy Hay fever and allergy reliever was recommended to me.

              ~~~ What does it look like? ~~~

              It's a small, white box roughly 3inches by 2 inches by 1 inch. It has a wire which connects the box to the nasal probes. (I can't think of a nicer word than probes) The nasal probes are just over an inch long and there is a handy little place to put them on the back of the unit.

              The allergy reliever has a little stylised button on the front. This is how it is turned on.

              ~~~ How does it work? ~~~

              The allergy reliever uses red light therapy (dual wavelength photo-therapy) to suppress the cells that release histamine into the body, this reduces the allergy symptoms most of us feel.

              In other words, it stops your histamine receptors from reacting as much as they normally do; this then reduces your symptoms, brilliant!

              In double blind placebo trials, 72% of allergy sufferers reported improvement when using a device like this.

              The box states that you should use each 3 minute treatment 3-4 times per day. The device requires a 9v battery or newer models use AAA batteries.

              ~~~ My Experience ~~~

              This little thing works really well. Although the box says to use 3 - 4 times a day, this is not particularly realistic. Tend to use mine about twice per day during bad symptoms and within a couple of days my symptoms are reduced and I fall away from using it again.

              Imagine the scene, you're sitting in a busy lecture theatre and you realise it's time for number 3 of your 4 treatments for the day... you whip out your allergy reliever and stick the probes up your nose. You press the button and... your face lights up like a Christmas tree. This makes the allergy reliever difficult to use in public situations - your face looks like E.T.s chest with the bright red heart shining through!

              Although it is not something that can be used in public, a quick treatment in the morning and before bed seems to stave off the horrendous allergy symptoms.

              ~~~ Conclusion ~~~

              The Lloyds Pharmacy allergy reliever is wonderful for keeping allergy symptoms at bay. You do need to remember to use it though, using it twice a day for a week seems to work for me and then I forget about it again until my symptoms flare up. I'm sure some people manage to remember to use if often and regularly and this I am sure will pretty much stop allergy symptoms.

              If you have hay fever or allergies and you're tired of all the medications, this is a great thing to try! At the moment it's only £10 in Lloyds Pharmacy.

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                12.06.2010 16:18
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                Banish those hayfever blues!

                Every summer without a doubt I, like many suffer from the dreaded hayfever. It is usually in June that my symptoms kick in. I would not say that I suffer as severely as some people, but I am forever sneezing and literally clawing at my eyes because they become so itchy and irritated. Each summer, prior to discovering Lloyds' hayfever reliever, I would try a range of different hayfever tablets in an effort to try and quell my symptoms which were causing me great discomfort.

                Personally, I found many of these hayfever tablets to be ineffective. Also, I hate popping pills owing to the fact that I find them difficult to swallow. Therefore, I was on the lookout last year for an alternative remedy that would ease my suffering, as the itching in my eyes at that time was becoming extremely unbearable.

                Walking past Lloyds pharmacy one day, which is just across the road from my home, a poster in the window caught my eye advertising their hayfever and allergy reliever that was on special offer at the time for only £14.99. Quite desperate in my plight, I quickly snapped up this product and have never looked back since.

                In my opinion, the appearance of the reliever itself is rather reminiscent of an Ipod. The device is compact and so it is perfect for popping in your handbag and taking it with you to work, uni, wherever you desire! There is a little clip on the back of it which stores the prongs attached to it and so it all wraps up nicely and neatly.

                This product uses red light therapy to eradicate allergic symptoms. This treatment overpowers those cells in the body that produce histamine which is responsible for those symptoms that we most commonly associate with hayfever.

                To use the reliever you simply press the button positioned in the centre. This will then light up blue and the machine will bleep. The tongs on the end of the wire will also light up red and are ready to insert into your nostrils.

                When your time is up, the reliever will bleep to inform you of this and will automatically turn itself off. In my view, this is a great feature as it means that you do not need to time each use in an effort to try and guess when to stop. This attribute means that you can go about your other business while using the device, adding to its all round convenience. It really is that simple to use!

                This little machine takes one 9V battery which is not provided. However, you can pick one of these batteries up for a quid in your local Poundland, so not much further expenditure is required on this front.

                I am very impressed with this buy and have noticed that after using this product once a day for around a week, that my sneezing reduced significantly and that my eyes were no longer as itchy and puffy as they had been previously. Initially, I still took hayfever pills whilst using the reliever, but after a few weeks I stopped using them altogether and still have not reverted back to them to this day.

                Since beginning to use this product last year and now also this summer, I have saved a fortune, due to no longer having to purchase rather pricey hayfever tablets. Moreover, this product is much more convenient than having to pop pills, as no glass of water is required to get the job done.

                The only potential issue surrounding this product which may prove problematic is being able to secure some privacy to enable you to use it without suffering embarrassment, as you will look like Rudolph the red nose reindeer when using it. Nonetheless, this problem can easily be solved by simply visiting the nearest loo cubicle to use the device if you are out an about.

                I recently saw the original product that influenced Lloyds production of this particular device on the internet - the Medinose, and this was retailing at prices between £60-80!! So there is a huge saving to be had with the Lloyds version.

                For more information on this marvellous product please consult the user guide that comes with the machine or else Lloyds pharmacy's website:

                http://www.lloydspharmacy.com

                Product code - 8277543

                Overall, I would highly recommend this product to anyone who suffers from hayfever or specific allergies as I find it to be very effective and great value for money.

                Thanks for reading!

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                  27.08.2009 20:14
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                  Give it a try all you sceptics

                  I have suffered from hay fever since I was 12 and it's horrible. The symptoms I get are itchy eyes, streaming nose, sneezing at the worst in the summer it can be 6 sneezes in a row. After I've had these symptoms for a few days it gets worse I get tired because I can't sleep at night and my throat starts to get sore. Its rotten I just want the summer to end and the rain to come. It really spoils some of the summer for me.

                  I have always had medicine from the doctors which I have to start in April so that it builds up and is ready for the bad months usually the end of May until the end of July. I even get a steroid nasal spray to boost the tablets and they work to a degree. What I find is that they seem to work for a couple of weeks but they can't cope and the symptoms break through for 4 or 5 days, then they begin to work again. I am on really strong tablets but nothing seems to be fool proof. Until now:

                  I heard about the Lloyds hay fever allergy reliever from a friend how had heard about good results with it. When you get it as bad as this you will just about do anything to get rid of it. The device is a two pronged thing that appear to be made of glass. You push both of these things up your nostrils and press the button on the control pad. It fires light up your nose two specific types of light for about two and a half minutes. The light is meant to kill the histamine blood sells in your nose that cause the hay fever symptoms thus stopping all symptoms including the itchy eyes.

                  Does it work?

                  For me yes it did. I used it for about 4 days before it took effect and I used it 4 times a day which is the maximum recommended usage. It said in the instructions that you can use it in conjunction with other medicines which is what I did. It really made a big difference to me. I bought it at the start of July and it really helped me through the summer. There were a couple of days when I didn't use it as much as I did at the start of the summer and it was amazing how quickly the symptoms came back. It feels a bit weird when you first use it but when you start to see the results it's worth it. There is no major discomfort when you are using it. Your nose glows red from the light which my kids found highly amusing.

                  The retail price was £29.99 but there was a special offer on and it cost me £14.99. I was really sceptical when I got it but like I said before when you get it so bad you'll give anything a go. It really worked and I can't wait to get to next summer when I will try it without any other tablets or the steroids

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                    25.08.2009 13:09
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                    Works for some people, but not others - worth giving it a try!

                    I have suffered with hay fever from an early age - and I do get it quite bad (worse than some). I tend to get it early on, and then again later in the season. I feel it's the tree pollen that really gets me going!

                    Anyway, I don't take any tablets - don't like the idea of taking antihistamines (for reasons I won't go into here).

                    So, I got the Allergy Reliever when it was on offer for £14.99 - for that price it's worth a shot to end the suffering!

                    It looks like an old MP3 player, really small - fits in your pocket ~ with two red lights you stick-up you nose. I read somewhere the red light stimulates something - making you less sensetive to pollen (or whatever you're allergic to). To be used 3-4 times a day.

                    The lights shine for a minute or so - enabling you to look like Rudolf and amuse the kids for a while. Doesn't hurt, but can set you off on a sneezing fit as soon as you insert it! When it's finished, it beeps to let you know you can take it out.

                    Did it work? No. Not for me.

                    Again, I do suffer pretty bad with hay fever - so I'm guessing this is why. However it has worked well for relatives of mine who swear by it! ...so I don't doubt it does work for some people. Unfortunately for me, I'm not one of them.

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                      15.07.2009 21:50

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                      Am I the only one that has had a bad reaction to it, my nostril became inflamed so stopped using it then tried again still the same.I must have very sensitive nose.

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                      11.07.2009 12:13
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                      Definitely recommend

                      I bought the Allergy Reliever and the Air Purifier for the combined price of 21.98 at Lloyds Pharmacy - it seems to be on permanent special offer.

                      I must say I was extremely sceptical about the idea that sticking a lighted probe up your nose a few times a day could help with hayfever. However, my antihistamines weren't working too well, and they were drying my eyes out (which is a problem as I wear contact lenses) so I was prepared to give it a try.

                      I noticed a difference straight away! The first time I used it in the evening, I had a better night's sleep than I'd had in ages, and woke up without a stuffy nose. I used it about four times a day for the first week or so. My symptoms didn't disappear completely, but they were much improved from when I had been using antihistamines. It's possible that if I used the Reliever and tablets together my hayfever would be gone completely - but as I have noticed an improvement in my dry eyes, I'd rather give up the antihistamines altogether.

                      After a couple of weeks I forgot to use it a couple of times, and only used it twice a day - I barely noticed, which suggests that the longer you use it for the more effective it is.

                      Don't forget the amusement value - when you are using it I recommend you stay out of the way of colleagues and the general public! I stayed at a friend's house and used it - she saw me and fell about laughing!

                      My brother has one too and swears by it.

                      Altogether, I thoroughly recommend it - when you think of how expensive antihistamines are, it's a bargain.

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                      07.07.2009 14:31

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                      suffered with hayfever for as long as i can remember. Mainly affects my eyes, were by am iching them so much they swell and vision is blured giving me bad headaches as well dry throat and running nose. Tried marjority of prescription drugs but only reduce the symptoms.While i was pregnant all my sypmtoms disappeared without the need of any drugs.... but as soon as i had my baby they started to reappear. So it was back to the doctors to see what i could take to help. Due to me breastfeeding there is a lack of research in taking antihistamines while breastfeeding my doctor was very unhelpfull so when i saw the advert for this device i thought i might as well try it. OH MY GOD it is amazing my hayfever has disappeared i use it every 5hrs. WORTH EVERY PENNY

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                      30.06.2009 13:28
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                      Works for me!

                      As I am 11 weeks pregnant I am not allowed to take any drugs of any kind - so sods law the pollen season has decided to hit with a vengeance this year. Unfortunately am suffering from really bad "morning??? sickness" and of course having a runny nose, sneezing and streaming eyes in between being violently ill every time I try to eat something is really miserable.

                      My husband came home with the Lloyds Pharmacy Hay Fever Reliever and Ioniser - two devices which are meant to aid hay fever symptoms. The Hay Fever Reliever is normally £29.99 but is more or less on permenant 50% off promotion. The Ioniser is £13.99 but if you buy with the Hay Fever Reliever you get a further "buy one get one half price" discount so both for £21.99.

                      Now this seemed to be a small price to pay for relief from a permenantly runny nose and swollen eyes.

                      The allergy reliever is meant to provide relief from all the symptoms of hay fever, allergies and rhinitous. It is not suitable if you have a pace maker or sensitive nasal skin and children under 16 should be supervised when using it.

                      Here comes the science bit. This uses light therapy (both normal light and infra red light) to relieve the symptoms of allergies. THe infrared light is meant to lower the production of histamines in the same way that tablets do - but naturally.

                      How to use it?
                      Well buy a 9Volt battery - and open up the back and put it in then you are ready to go. Why you couldnt get the battery provided I do not know!

                      You then stick the "nodes" - one up each nostril , use the clamps at the bottom to adjust them so that they stick automatically or just hold them up there. Press the on button and off you go. Each treatment lasts 3 minutes and the device automatically switches off when it is done. You can take 3-4 treatments a day - try to leave 4-5 hours between each treatment. Wash or wipe clean the nodes after each usage.

                      Does it work?

                      The million dollar question - and with me, it seems to be a miracle cure. While the treatment is happening I feel like my nose is being tickled from the inside and for the duration of the three minutes I sneeze almost constantly and my nose runs (so I have plenty of tissues to catch the drips!)

                      And then - nothing - (or very little) my sneezing and streaming nose seem to stop and my eyes are also much better!

                      Downsides
                      Well apart from streaming and sneezing whilst I am being treated the device has a rather amusing side effect in that your nose glows bright red for the duration of the treatment which amuses my husband no end. At work I would suggest taking it to the toilet for some privacy!

                      Upsides
                      Relief from my hayfever - now if they could just come up with a natural cure for morning sickness I would be ready to face the world!

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                        29.06.2009 17:24
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                        It really works - even if you suffer badly.

                        Fantastic little gadget!
                        I suffer from rhinitus all year round and hayfever on top of that in the summer. On a good day I have an itchy nose full of dry blood and on a bad day itchy sore throat and soft pallet; sneezing; a chesty and/or tight chest; headache and swollen, sore eyes for which I was taking antihystamine (twice, although you're not supposed to!), eye drops, nose spray, cough medicine, paracetamol and still couldn't sleep at night.
                        I decided to ditch the lot and try the Hayfever Reliever and it's working! I've had mine for just a week now and have been using it 3 times a day along with drinking gallons of Camomile tea. (I don't like the taste so I make it very small and strong - like a Camomile espresso!)
                        The symptoms haven't completely vanished but I'm sleeping at night and suffering a lot less in the day - perhaps just a little bit of itching in the nostrils and throat when I'm due to use it again.
                        At the end of the day, I'd much rather go down this natural route and not be filling my body with chemicals.
                        I thoroughly recommend this product and at less than £15, what have you got to loose?!

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                        29.06.2009 10:50

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                        This product was recomended by a colleague. After suffering from severe hayfever since my youth I was willing to give anything a go. 3 days into using it I'm pretty impressed by it. I've used it 4 times a day and it seems to be working. You still get the odd sneeze and snuffles but for the majority of the day you can get on with your life. I was going through half a box of tissues a day at work, you still need to blow your nose from time to time but it's stopped streaming like it used to. You do get the slight feeling of a cold in your nose, the kind you get when you're getting rid of a cold, your snot's dry and you do loose some sence of smell. My only complaint is that they didn't invent this 20 years ago!!!!!!!!!

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                    • Product Details

                      Uses light therapy for relief of allergy symptoms