With the wife having spent over £1500 in the Edinburgh Hobbs shop in the last month, I can safely say the purchasing experience is excellent. The returning experience is, however absolutly, without doubt, shocking. I returned 2 items today for the wife, and was made to stand and watch for 15 minutes whilst the assistant, and manager both tried a d-fuzz-it comb, to try and show there was no problem. A £40 top, after a couple of weeks should not go bobbly, and ofering me seat when I complained about you doing this ... you really don't get the customer service thing do you? Unless theres a sale in it though eh? Following this ...  Read the complete review

I have bought some lovely, classic suits from Hobbs. But I am shocked and disgusted by how pushy the staff are. Staff repeatedly tried to push me into buying things which clearly were a very poor fit. Staff also try to push "gorgeous" items of clothing on to you, even though they are plainly not gorgeous. So I've got several tops in my wardrobe which cost £70 a piece and are not worn or very nice. This might seem like a great sales strategy for Hobbs, but it's a short term success only. I don't associate the brand with positive feelings and I certainly wouldn't rely on the staff to provide me with guidance for an outfit. I don't like how the staff ...  Read the complete review

Hobbs is an excellent store, its not cheap. But their clothes are good quality and a great fit. I'm a slightly rotund, petite woman in her early thirties. I run through trousers, jackets from most high street stores in a few months. I'm not rough, but still stitches come out, jackets look shabby and the fit is never the same even for the same store.With Hobbs, am always happy with what i've bought. Delicate dresses to sturdy woollen coats. In the end one saves more because everything lasts for years! I think its false economy to really buy anywhere else now.

Hobbs is my favourite shop for clothes, I just love the whole experience of going shopping there. I first started shopping in Hobbs around 4 years ago when I was looking for a dress for a friends wedding. One of the things I like the best apart from the clothes themselves is the excellent service you receive which is so often missing these days from many other shops. The History ----------------- The first Hobbs store was opened in 1981 in Hampstead. Its aim is to provide excellent customer service and prides itself in the fact that around 80% of its customers return. They now have around 70 shops in the UK and Ireland. They claim there ...  Read the complete review