Love Superdry, clothing is all made of good quality material and always looks amazing. The saying "You get what you pay for" is true in this case.I ordered a coat and it arrived damaged but Superdry were fair and sent me a pre-paid postage sticker which enabled me to return the coat. Even better they sent me a replacement so I have no complaints about their service.Overall very impressed and can see why they have become such a popular brand.

So bought 4 items on the official Superdry eBay page. I trusted it rather foolishy as it was only after it all went wrong i checked their feedback. They do not do well! I paid £17 for shipping on a Tuesday and it was delivered from the uk to Ireland on the Friday. DHL recieved it in Dublin but couldn't deliver it as Superdry left out lines of my Address. It would be the equivalent of sending it to John Smith, Old Church Road, London. I have bought a lot of stuff on eBay and this has never happened before as PayPal has my correct address and it goes to every seller i use. So DHL were unable to ship it out and they got no reply from Superdry. IT was only after i became ...  Read the complete review

I have a few items from the Superdry collection and must admit that everything I have, I am pleased with. The items they make are very good and easy to distinguish when worn. The vivid orange labelling and larrge branding on most of the items are very eyecatching. I would say that most of the clothing is bright and colourful and possibly more geared towards summer wear, but they do also make a very good range of jackets. The problem for me comes with the prices tags. I can say that without a doubt I have never purchased anything that has been full price because of this. Now i'm not saying that they aren't worth it as they do manufacture quality, ...  Read the complete review

I love the superdry brand so when I saw a voucher code for their online store I knew exactly what I wanted to buy. I bought the hooded windcheater that was priced at £69.99 with free delivery, they had my size in stock and so I went straight through to buy it and the process was very easy. The website is incredibly easy to use. I received an email saying that my order had been dispatched so eagerly awaited the arrival after work each day but after a week had received nothing. I contacted their customer services and was told that it had been recorded as delivered. As I live above a restaurant I can only imagine who 'received' it for me and is now ...  Read the complete review

Poor quality, worse customer service. I bought the hooded windcheater from the regent street store for £75. Loved the look of the jacket and wore it the next day. Got home to discover my house keys were missing from the zip up pocket. On closer inspection the pockets hadnt been sown up on both sides. I checked over the jacket and found a large hole in the arm pit as well as loose stitching and general poor quality throughout. I took it back and got a refund but when I asked about reimbursing me for my keys and the fact I had to make another trip into london to return it I got given an email address. Wrote to them and basically was told that I ...  Read the complete review