Find a product with better support (3Dize Cool Page)

Member Name: Gary

Product:	3Dize Cool Page
Date:	15/10/07 (32 review reads)
Rating:

Advantages: Easy to use

Disadvantages: NO support

I used Cool Page to build my site and I must say that it was easy to use and I was able to build a very nice site but when it comes to tech support the product stinks! They have no semblance of support. They have a FAQ section that is vague at best. They have NO on line support, NO chat support. The only support contact option you have is to e-mail them with your problem. E-mails that fall on deaf ears. If you are a beginner and you need help you are lost. The one and only e-mail reply I received from them when I had a question about using the program was rude and anything but helpful. They have never answered a single e-mail begging for help since their one and only rude reply.

Summary: Find a better product

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