Blue Hot (American Express Blue)

Name: hark30

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Product:	American Express Blue
Date:	04/07/01 (263 review reads)
Rating:

Advantages: Customer service, Good rates, Aesthetics

Disadvantages: "Amex" or "Aymex"?

I've had loads of credit cards over the years, and this one stands out from the rest.

First up, an uncomplicated 1% moneyback on your spend is a nice straightforward inducement. No nasty vouchers or money off your next pair of glasses. It's far nicer just to receive an annual bonus of £xxx, depending on how much you spend.

Second, this is the only credit card I have used which has drawn gasps of admiration from retailers. On several occasions, I've watched shop assistants cluster round the little blue ob ject to admire it. Weird.

Finally, the Amex customer service is top drawer. To give you an example: I was in a dispute with a supermarket who claimed they had made a refund to my card which had not appeared on the statement. The supermarket blamed Amex for this. Amex scoffed at this (nicely), credited the money to my card anyway and then explained exactly how I could shaft the supermarket for being sloppy and dishonest. I did this, and received a further 300% of my original refund after the supermarket admitted their error (I had to write to the CEO, if you can believe that).

The statements are nicely detailed - what more can you ask for?

Summary: