MBNA Card Reviews
Newest Review: ... working on a boat, the internet access was awful, when I DID get online MBNA's servers were down and before I got online again, my ages and wonderful mum was getting aggressive phone calls from MBNA's debt collectors for a late payment fee I didn't even know about plus interest. Part of the problem I've had with them recently is the web site has been redesigned giving the impression you don't owe anything. Working abroad a lot, payments can take weeks to show up on your card. I can think of nothing positive to say about MBNA. Anyway, my "Platinum" card is now in bits and I think, I've paid them everything they're due though when... more
Customer MBNA Card Reviews (7)
by - written on 09/06/11, updated on 07/09/11 (Very useful, 61 readings)
Update September 5th. 2011. I think I'm finally rid of MBNA. I work abroad a lot and MBNA change their terms and conditions so often, informing you by post with letters containing huge amounts of tiny print I decided I got nothing in return for the time I spent administering the card so I'll just stick with my other cards. I imagine MBNA give cards to people with pretty useless credit ratings which explains their apparent paranoia towards their customers. If your credit rating is so bad people like MBNA are the only people who will give you a card, maybe you shouldn't have one at all and just stick with a debit card and a bank account you keep in credit with an agreed ... Read the complete review
by jmcgroves - written on 08/05/11
MBNA clearly have no interest in customer service and instead demonstrate disdain and disregard for their customers. In my case, I paid off £6100 one month, and a further £30 next month of a total balance of £47 (in the absence of a statement!) but they charged me £12 for late payment and refused to apologise!They deserve to lose all their customers and be driven out of Britain!They are very far from the cheapest for credit cards and ruthlessly apply every charge and fee in the fine print, totally without regard for their customers, previous credit history or, indeed, any shred of basic customer service competence.
by Nik - written on 05/10/09
I have had a long relationship with MBNA and suddenly they have applied a 27% APR with only 30 days notice and no reason, that was an overnight increase of 50% from the 18% I have always had. My financial position has not changed and I have never missed a payment. I think the process is, offer 0% then increase credit limits rapidly to be the biggest credit limit over the other cards. Then hike the APR. I can only assume they do it to lock people to them when they have no option and no other card to transfer to. On a £15000 credit limit it will cost me over £1300 extra a year. This is daylight robbery, so only accept the 0% offers if you ... Read the complete review
by Honesty is the best policy - written on 30/05/09
STAY AWAY FROM MBNA regardless of if you are in Canada, US, UK. They are the worst bank ever. I had $15,000 available credit and just because I didn't use my card for about 1 1/2 years, which is my own perogative, they reduced my available credit to only $400 without even notifying me. I found out that they did this when I decided to call them to order cheques because I wanted to send my daughter to private school by using my $15,000 available credit. STAY AWAY From MBNA!
by - written on 14/10/02, updated on 14/10/02 (Very useful, 1730 readings)
MBNA was the first credit card I held, and has remained steadfastly tucked in my wallet ever since. On their main silver accounts they had poor interest rates (around 17.9%APR) and no loyalty packages, but did offer interim incentive periods at very low interest rates for balance transfers. I was going to close both my accounts with them, when RBS refused me a special rate on a balance transfer, so I elected to contact MBNA who offered me 1.9% fixed on balance transfers and cash advances for 6 months and 14.9% thereafter. I discussed with them the possibility of upgrading to a Platinum card as I fulfilled the criteria, yet they said no. I challenged this ... Read the complete review