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Other Stockbrokers and Portfolio Managers

 

Newest Review: ... be a nice surprise to receive this cheque on my return. I returned to the UK only to find that no cheque had been sent. I phoned CSS and was passed from one agent to the next, finally landing on the Dragon of all dragons who sharply informed me that I was not on their system. I again explained to her the date I sent them and quoted the Royal Mail Registered post serial number etc.. but she would not budge. I was brutally told that these matters take time and that my case would be reviewed within 24 hrs...standard protocol or so she said. I however received a call from a "manager!!!" who informed me that my cheque was dispatched to... more

ItchyFingers
Premium Review Other Stockbrokers and Portfolio Managers: Computer Share Services......? (287 words)
by ItchyFingers - written on 11/09/00 (Very useful, 364 readings)
Rating:

I recently used Computer Share Services in Bristol to sell International Shares. Having spoken to them on the phone they assured me that the shares would be sold in a matter of days, but the cheque would take up to 3 weeks. As it was my first time selling shares I agreed with this and as I was going on holidays it would be a nice surprise to receive this cheque on my return. I returned to the UK only to find that no cheque had been sent. I phoned CSS and was passed from one agent to the next, finally landing on the Dragon of all dragons who sharply informed me that I was not on their system. I again explained to her the date I sent them and quoted the Royal Mail ...

 
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