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I regret that I cannot recommend this product. I have had it for about 7 months now and it just drives me to distraction. On the face of it there are many good features, but its one main flaw overshadows them all. It is a digital system, so it relies on there being a battery backup in the event of a power failure. This sounds easy enough, but when you actually put a new battery in, you find that within a matter of minutes it is showing the low battery warning. Once the low battery warning is showing, the slightest power interruption – including those so short you wouldn’t normally realise they have occurred – and you lose your outgoing message, all stored numbers, all messages, everything in fact, because it has no tape to store it on. We have given up storing phone numbers and using the day/date facility because we’ve lost the information so many times before, despite always having a working battery in there. At first we thought it was just our machine that had a fault, but having spoken to a couple of friends who also have the same machine, we have found it to be a common problem. Unfortunately this was a product we picked up when shopping quite some way from home, so it is not worth the cost of the travel to take it back, however I cannot wait to be rid of it. PLEASE NOTE - I DO NOT HAVE OPERATING INSTRUCTIONS FOR THIS MACHINE - PLEASE DO NOT E-MAIL ME ASKING FOR THEM! THANK YOU.