“ Manufacturer of very competitively priced alternatives to manufacturers' memory upgrades. „
Extremely impressed with this company!
Needed to upgrade my desktop PC (couple of years old) from 1Gb to 2GB, to speed it up.
As it is a "mongrel" PC, I did not know exactly what memory I needed - big problem!
But I downloaded Crucial's scanning software (small in size - and problem free) and it told me what memory I needed.
A small query was quickly and efficiently answered - and I ordered the memory on Monday evening, NOT paying extra for Express Delivery.
It arrived on Weds morning!! Very easy to install - using their instructions - and it works perfectly.
Great service, great product, great price (cheaper than most 2nd hand memory on e-bay!)
I would not hesitate to use them again - and can heartily recommend Crucial, especially to people who are not hugely confident in opening-up their PC.
Hope this helps anyone who is considering upgrading their PC!
As a long time user of Apple Mac computers, I have been subject to Apple's offers of ridiculously price memory upgrades. I can remember the time when their memory was so expensive it would add several hundreds of pounds to an order. I must say though, that I have never ever ordered memory from Apple, as there is a much better alternative.
Crucial Technology offer memory for all types of devices, including Apple computers. They offer a lifetime guarantee too and guarantee compatibility. Their website is very well laid out. Determining what memory you need can be done in two ways. You can either select your computer manufacturer from the drop down list, then the computer type, then the model version... you are then presented with the options for different memory upgrades.
The other method is to download the small Scan My System utility, which when run, looks at your system and tells you what type of memory you need.
Pricing is really great, in some cases less than half the price from Apple. PC memory is also very keenly priced. Delivery on all my orders has been quick. Plus they have an 0800 number, should you need to call them. I give them top marks.
I found the crucial memory site on Moneysupermarket.com. We were looking for a laptop and followed a link on to martin's money tips that had specification guidelines. Anyway, the site named crucial as a way to upgrade your laptop the cheaper way. After struggling to get a laptop at a reasonable price with 2gb memory we went for a 1gb and purchased 2 gb from crucial.
I found the website easy to use with the search criteria done in sequences for you, it requests you to select the brand then model then it will bring up the goods available. The memory cost us £17 odd for a 2gb Packard bell stick. They also do 1gb memory for £10 odd. (price correct as of 01/09) Most of the various memory sticks we looked at on crucial were the same price and they offer free postage and packaging (correct as of 01/09). I have to say I was amazed by the speed, I ordered the memory on the Monday evening, it was with us Wednesday morning, for free I thought this was a great, speedy service.
I have not had to have any more dealings with the company as the stick is in perfect working order so I can not tell you what the company is like to speak to or correct any problems.
I also like the fact that the company have not swamped me with emails advertising things and such like. All in all we received three emails, 1 order confirmation, 1 dispatch notice and 1 request for feedback. We are very pleased with this company and have recommended them to friends.
Be Prepared to WAIT for your Product, unless you paid the Shipping Premium!!...Crucial's shipping dept. is severely understaffed. This leaves the company deliberately delaying shipment for those customers who do not pay for "expedited" delivery. Worse yet: while you're waiting for your product, the website says "ready to be delivered"--day after day--but in this case "ready" means NOTHING whatsoever, certainly not an indicator of when delivery will actually occur. To add a final insult, if you call to speak to a real person about your order, be prepared to wait fifteen minutes or more, only to be told there they have no idea when your product will actually ship.Worst shipping ever -- Buyer Beware!
I decided that our three year old computer was in desperate need of some memory but didn't know what to look for or how to go about it. I find computer shops intimidating because I don't have the technical vocabulary to make myself clear. That was until someone recommended Crucial. It was extremely easy for a self-taught non-techie like me to find out what I needed by inserting my computer details on the website. I was then taken to a page where everything listed was compatible for my machine and all I had to do was decide how much memory I wanted to buy. I opted for the best I could afford and ordered online. The order arrived as promised and I carefully opened the box and read through the instructions. I also revisited Crucial's website where they give very clear instructions and pictures to follow. I must admit that my computer's new memory sat on the table for a couple of days while I plucked up the courage to open up my hard drive, but three months on and I can honestly say that it's the best thing I could have done. Before I started I commented that it would either take me half an hour or three weeks to complete. I followed the instructions and inserted the memory without any problems and restarted my machine within 20 minutes. In fact, I ended up phoning the freephone hotline because it was so easy that I thought I'd done something wrong. The friendly person I spoke to talked me through how to check that the new memory had been recognised and I haven't looked back since. My experiences in installing the new memory has encouraged me to research home networking and I have now successfully networked our two home computers.
THE PURCHASE:- On the 03/12/02, I purchased a 256Mb of 2700PC memory from Crucial. I began at the home-page www.crucial.com and used the drop-down menu at the top left of the screen to navigate to the UK section. From there Crucial makes it a complete breeze all the way. Very Impressive. Why not open up a new browser window with Crucials home-page and follow the walk-through below. WALK-THROUGH GUIDE:- Here are two alternative ways of purchasing from Crucial. 1. If you happen to know some of the details of your current system, it's likely even a beginner could navigate through the "Here's a list of top system manufactures:" drop-down menu. You simply choose the manufacturer of your motherboard e.g. ASUS in my case. Then in the "product lines:" drop-down, pick ASUS motherboards. From there you are given a list of various motherboard versions ASUS have made. I knew that my board was the A7V8X version, and sure enough, it was on the list. After selecting it, I was presented with a neat list of memory modules available for my board. Crucial offer a "compatibility guarantee" and I can see why. You can't go wrong. Obviously from the final list presented to you, you will need a little knowledge about RAM before selecting for purchase. Easy with a little homework from the very same site (use the "Help" link). Though I did feel I needed to learn more in depth elsewhere before committing to a transaction. One let down with Crucial is that they do not display costs including VAT in that final neat list of theirs. This can be a pain. At the end of the day, we want to know exactly what we're going to paying - so it would be better if they could change this in the list rather than waiting until your at the checkout and get a nasty surprise. 2. If however you do not know what motherboard you have. You could always use "search by memory type".
This isn't as foolproof as the previous method. More knowledge of RAM is required plus you need to know roughly what type your after. DELIVERY:- What's fantastic about Crucial is they offer Special Royal Mail Delivery for free (this depends on how many items you are buying of course). I received my memory the following day at around 9:15am. It came in a box within a sealed bag. *UPDATE* Have tested the RAM and works flawlessly. Can't comment on customer services, as there has been no need for me to contact them as of yet. Crucial is one of the most impressive places I've purchased goods from over the Internet.
Well all i have for crucial is my utmost praise. They have been nothing short of brilliant! They sell top quality memory at a reasonable price and have a brilliant service! I've ordered from them twice and have been impressed both times. Though i must admit their DDR memory prices have creeped up a little lately, but i cant fault them in any other way. I got free delivery for my goods and it got delivered NEXT WORKING DAY for both times (even when i ordered on a saturday!!!). i have never needed to use their customer service/technical support as the memory has been perfect each time, so i cant really comment on that! So all in all, if you want a memory upgrade, then buy crucial! They stock every type u can possibly think of and also they sell graphics cards and memory cards for cameras etc.
I was a bit cautious about buying RAM online at first seeing as I didnt know how to fit it or what all the different choices were all for, but sure enough Crucial got me through it. Their UK website has avery useful feature which allows you to choose from a range of RAM modules that are specifically compatible with your system - who wants to go blindly into it without knowing if anything will work? After a flip through the manuals that came with the cmputer I knew enough to complete the memory wizard before choosing the RAM. You can enter in what you know about your compute's insides (model or make of the main components) which will allow the vast database at Crucial to give you the best choices - Easy! Once through, you will be presented with the shortlist. There are still stumbling blocks here as I found out though, but help is on hand with Crucial's very comprehensive and useful help section which will explain all the jargon (ECC, parity, CAS latency....!) that you may encounter. Once through to the order section, you'll find that all web orders have 10% off their normal value! Entering your details is also very self explanatory and, of course, as safe as houses. Correspondance from the guys at Crucial support is freindly and helpful and their service is generally flawless, receiving the RAM in record time in a well packaged container. Due to being overzealous with my choice, the RAM wasnt exaclty what I needed - I just made the wrong decision about a few features of the RAM which I didnt need - I decided that I would've preferred a different module. I explained thisgingerly to the supoort team who handled it well, reimbursing my account instantly with the price difference and seding me a different model out via sepcial delivery 24hr (no extra cost) after i sent the original back. I am extremely happy with the service and help Crucial gave and would buy from them again if they sold more than jus
t RAM! H
Having had my own PC for 4 years and now feeling quite confident about my abilities to dabble on the inside of the base unit, I decided that it was time to upgrade my memory. Where do you start? Well like a lot of others I suppose I entered a search engine and typed in "pc memory". Crucial was not the first site that came up but when I worked my way down to them I was impressed. I thought I was sure which type of memory I needed however Crucial?s site made it very easy to be 100% sure with its individual search engine. (Other sites did not have my particular make). All you do is select your PC make and model number from the pick list and Crucial give you a choice of RAM that is compatible with your PC. The price was excellent (over £5 cheaper than anywhere I could find and postage was free). I ordered at 7AM on a Monday and by 9:30AM the next day, it had been delivered. All orders can be tracked from Crucial's warehouse to the Parcel Force to their approximate delivery time. This is accessed by a link from the e-mail that Crucial send as confirmation. I fitted the memory that day and am very satisfied with the result. (Crucial also supplied complete installation instructions All in all one of the best on-line shopping experiences I have had.
It’s not too often that I see someone praising an on-line supplier, so credit where it’s due must go to Crucial Ram, they made a potentially difficult purchase an absolute doddle! Our PC at home was starting to creek a bit, more often then not Computer Software nowadays puts an increasing strain on memory resources, so my golden rule has always been to put as much RAM into your PC as you possibly can afford. Now, to the uninitiated this has the potential to be quite a daunting task – there are so many different variations of memory module to choose from. The type of memory you need to buy depends on the type of motherboard you have installed on your PC – now, hands up, who knows the exact model of the motherboard on their computer? I certainly didn’t, so what a bit bemused. Luckily Crucial have a really nifty little piece of software that is free for you to download called Belarc Advisor. Once downloaded (and it isn’t very large, so you can download it very quickly on even the slowest of modem) you install the advisor. Basically it scans your PC and tells you absolutely everything about it – literally. A comprehensive list is provided of what software you have installed on the machine, as well as the makes and models of every component inside your computer – makes of graphics cards, types of soundcards and memory are clearly listed. Now, the most useful section for me is the ‘Memory’ section – here it tells you how many memory modules you have installed, how memory slots are free and the type of memory you have installed. A clickable link is also present that says ‘buy more memory now’, when you click on the link it opens Internet Explorer, takes you to the Crucial website and straight to an order page with the type of memory you need – even the most technophobe can cope with this! Now sadly, our home PC is so old Antiques Roads show are con
sidering doing a one-off special solely about it, so I couldn’t find an exact match for my computers motherboard. Initially I thought I might have hit a brick wall, but Crucial even provide you with a free phone telephone number to go to a technical department. Instead of the usual wait of half an hour listening to Greensleeves that I normally endure when ringing customer services, a really helpful guy who was able to help me straightaway answered the call almost immediately. By relaying information about what the Belarc Advisor reported back to me, the operator was able to advise me on what to click on the website to get to the memory that would work with my machine, great stuff! I then selected the size of memory module I wanted and, via a secure website, entered my payment details, thus completing the order process. If you are a bit more technically minded you can hunt down the memory you need on the website. You select the type of PC you have, then the model of the PC, but then you do need to know what motherboard is installed on your machine, so you may well end up using the Advisor once again. A few moments later I received an Email with a confirmation number as well as details regarding the memory I had bought. Now here comes the really good part. I placed the order at around 1:00 and the memory turned up the next day in the post. Normally I’ve had to wait a fair few days when ordering on-line, but not with these guys! The memory was packed securely inside the box with plenty of foam packing to keep it safe and secure. The only problem may be in installing the memory itself – now, because I know what I’m doing in this respect it was really easy, but if you’re not sure it may be best to ask the advice of someone who knows what they are doing. Basically it just clips in though, so not too bad. The instructions included were fairly basic and not much help to be honest, but the memory
arrived in excellent time, this coupled with the really helpful customer service and competitive price ensure that Crucial will be a company I shall no doubt use again in the future.
Upgrading your pc today has become a lot easier with the availability of books, computer magazines etc, explaining how it is all done. But there are some big errors people can sometimes make when upgrading their pc's with more memory. The two common errors are the wrong type of memory or memory that exceeds the requirements of the pc. This is where Crucial.com becomes a very useful website. It is an international site that starts off by prompting you with the country you are enquiring from. It then proceeds with a step-by-step guide on how to select the correct memory you require. Step 1 asks you to select the device you are upgrading. Step 2 asks you to select the brand name of your pc Step 3 asks for your modal type (Desktop or Notebook) Step 4 needs the serial/model number of your pc After these inputs the next page displays all the relevant details of your pc. The maximum memory it will take, the standard memory that it contains, along with how many slots your pc has available and of course the correct memory that you need. On this same web page there is an explanation on some of the technical jargon that goes with buying your memory along with a telephone and e-mail technical service should you have trouble finding your make and modal number or if you are not confident about what you are doing. Within this web page you can also order your memory online, and I would say that there ordering service is excellent. With competitive prices I ordered my memory chip 11.00am on a Tuesday and by next day it had arrived by registered mail. They also e-mailed me with a link to track my progress of delivery. I have placed two orders from Crucial.com and on both occasions my memory chips has arrived safely packed between two layers of foam, with instructions and in a fitted box for extra protection. So of you are thinking of upgrading your memory, take a look at this site first you really cannot go wrong.
I've purchased computer memory (RAM) upgrades twice from Crucial and I have to say that I would recommend anyone thinking of buying RAM to visit their online store at www.crucial.com/uk Just a bit of background info, Crucial is a division of the US semiconductor company Micron so you are buying memory from a major manufacturer and not a cheap generic company. For the majority of us that don't have a clue (and doesn't care) what SDRAM, EDORAM, DDRRAM, RDRAM, parity and non-parity means, Crucial is perfect for you. The fact is that there many different types of computer memory and it's not always easy to tell which type is suitable for your computer. This isn't surprising considering that most of the assistants in high street computer stores also don't have a clue and they stock only a limited range of the most common memory. Go to the Crucial website and you have the option of selecting the manufacturer and model of your computer (which is easy enough since it is usually on the computer case somewhere) and you will automatically be given the choice of memory that is guranteed to be compatable for your computer. I've only brought from them twice, but they appear to cover just about every major computer manufacturer. For those of us that have a better idea on what we want, there is the option to specify the memory you want. I found that the prices charged on the website to be excellent. You get a discount for ordering on the internet and even though delivery charges are included the price still works out cheaper than everywhere else I have looked. This includes other computer websites that sell Crucial memory. It's not really possible to give you an accurate price range for memory because it changes so much due to market conditions. For example, there was an oversupply at the end of 2001 and memory prices were the cheapest they had ever been. Prices have since gone up quite a bit since then. W
hat I can say is that the prices offered at Crucial are one of the most competitive considering that you are buying branded memory from a major manufacturer. Delivery is by Royal Mail special delivery and was very well packaged with instructions on how to install the memory. The only negative comment I can make is that Cruicial doesn't not supply RDRAM, a type of memory found in many higher-end computers. The reason they give is that there isn't a high enough demand.
This memory is superb. The CAS latency is only 2.5 which is great for very fast systems. I have always bought crucial memory direct from their website. They deilver quickly, offer very good prices and the customer service is second to none. I recently had to replace a defective memory module I bought from the crucial website. All I did was send 1 email explaining the problem, they replied that day and told me where to send the ram for replacement. 3 days later and a brand new module arrived. Excellent after sales service. The only quibble you might have is the price of memory is very unstable. This applies to all computer memory though, not just crucial. It can cost £25 one month and £60 the next.
About four years ago I had my old laptop stolen off the back seat of my car. Yes, OK, I know, silly of me to leave it there! Normally I would have agreed with you except that it was stolen in broad daylight on the forecourt of a busy petrol station, the car was locked and the computer case was strapped down with the seat belt! The evidence of the forecourt video camera showed that the thief drove up alongside my car at the next pump, jumped out, smashed the glass in the rear door, leaned in, undid the seatbelt, pulled the bag out of the broken window, jumped back into the car and drove off, all in about 10 seconds. The car had been stolen two months before. Actually, I wondered what the thief thought when he found out what he'd got. It was even then well out-of-date, a Toshiba Tecra 510CDT with a Pentium 133mhz CPU and Windows95. It can't have been worth more than £50, if that. He probably wouldn't have got even enough for a packet of fags. He probably wanted enough for his next fix. Tough! I expected never to see it again. I put in a claim against my insurance and bought replacements. The most serious loss was of the data. Fortunately I had backed up the machine only about 10 days before. About a six months later I got a call out of the blue from the police. Could they come and see me? They had raided a known dealer in stolen computer equipment and amongst the hundreds of machines they thought they had found mine. Could I positively identify it? I could! All that had been recovered was the basic machine. None of the additional equipment, not even the external floppy drive. They had even taken out half of the memory (you knew this was leading up to something relevant didn't you. Hope it was worth the wait). All it had left was the basic 16meg. I let the insurance company know that the police had the machine and advised them that if they wanted to recover it after the pol
ice had finished with it as evidence then they should contact the police. They obviously never bothered because about a year later the police told me I could come and collect it, the case was closed. So, now I had a second machine. What to use it for? Well, with just 16meg of memory and such a slow processor, Windows was out-of-the-question. What about Linux? I always wanted to have a play with that. A power lead was an easy and cheap replacement and an old floppy drive and an external docking bay was obtained from the store of redundant equipment at work. The machine still had its CDROM drive. So now at least I could boot up and install something. I never got Linux to work. Oh, I got it installed but the the screen definition (600X400X8 bit colour) made it unusable. Supposedly this machine will support Linux but I know little enough about UNIX and Windows has made me lazy. I no longer have any desire to "get my hands dirty". I did that for thirty years and the novelty has worn off! So, Windows then but 16meg makes this a problem. Need more memory! Everywhere I looked, even a basic extra 16meg to put it back to where it was would cost over £100, more than the entire machine was worth! Suddenly I came across www.crucial.com. The website is US based and all the memory they sell is priced in dollars, of course. They deliver all over the world. They had 64meg of appropriate memory for about £28, including delivery, less than ¼ of the price anywhere else. I placed an order and waited for delivery. Instead I got an email from them letting me know that they had a UK based organisation and would I prefer to order through them? It would probably be cheaper and I would get it quicker, without any Customs hassles. I said, thank you very much and please cancel the order. I went to their UK website (www.crucial.com/uk) and ordered the same memory for just £26.43, including deliver
y! It arrived the next day. I plugged it in, switched on the machine and the memory was immediately recognised. I now had 80meg of memory, something I could really work with. I have now reinstalled Windows, this time Windows98. I couldn't install WindowsMe. It won't install on machines with processors slower than 233mhz. I've installed a bunch of software, including the latest Beta of Sun StarOffice (I'm impressed) but basically I plan to use the machine on the home network as a print and file server. My daughter has a later Tecra model I picked up from a colleague for a few quid. It had 32meg of memory but was still memory constrained. She let it be known that some extra memory for her machine would be acceptable, well it was Christmas! I checked for the memory for what I thought I remembered her machine was. The price was the same. I ordered it. When I checked her machine I found I had got the model wrong. Her machine wasn't even listed! I emailed Crucial and explained the situation. Almost immediately I got an email back confirming that the memory I had ordered would be suitable. It was! I can't recommend Crucial highly enough. Their service is second to none, their product is excellent and their prices are unbeatable. Try them.