General Comments on Computer Companies and Retailers

General Comments on Computer Companies and Retailers: Computer retailers - what's going on? (616 words)
by The Duke - written on 17.02.01 (Very useful, 77 readings)
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With the advent of the internet and secure shopping, the general public now has a wider range of retailer to buy their goods from. Having read a lot of opinions in Dooyoo about computer retailers, I’ve decided to pitch in my tuppence worth to see what happens. Like any business genre, computer retailers have good and bad vendors. Hopefully, the experiences of Dooyoo members will be able to pinpoint to other members of the general public which ones are good, and which ones are bad. This should be irrespective of whether they are online, offline, or both! Now, it would be stupid of me to advise people to read the opinions here on Dooyoo before ...

Bargain!! (176 words)
by steven24 - written on 15.01.01 (Very useful, 17 readings)
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After having my computer for about a year disaster struck as the ink ran out in the printer in the middle of an important piece of work. There was nothing for it but to rush to the nearest computer shop and buy a new inkjet cartridge. I was surprised and horrified to be charged £29.99 for a black ink cartridge. With my colour cartridge also approaching empty it was time to find an alternative source. A friend at work mentioned to try a site called www.inkjetathome.com as they were very good value, he was not wrong. They have an extensive range of to cartridges to fit most printers and a new cartridge for my Epson 640 was £5 for the black and £8 for the ...

General Comments on Computer Companies and Retailers: Opinion of an Ex PC Salesman (522 words)
by m.holmes - written on 15.11.00 (Very useful, 45 readings)
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You are always going to get customers who are happy and others who are not in retail. Some never have problems and never need to ask for help or advice…but others do, and I feel the big companies suffer from not being able to give personal service. I've been there. I worked as a PC salesman for a large well known company - and had to deal with many after sales problems. It wasn't in my nature to 'fob' the customer off to a support/help line - as we were told to. There is nothing more frustrating than not having a 'real' person to help. They wanted sales and not salesman 'wasting' a couple of hours a day solving ...