Motorola V50 is Shifty (General Comments...)

Member Name: blountster

Product:	General Comments...
Date:	14/08/02 (32 review reads)
Rating:

Advantages: Small

Disadvantages: Flimsy, Bad aftersales, Brown bages

Although the Motorola V50 is a small nice looking phone I have had mine now for four months and I am only just getting to grips with the menu systems. They seem to be massively overcomplicated even to write a text message or change a ringtone you need a degree in IT.

This however is not my main reason for writing this review because I have a much stronger issue with the Motorola customer services department. Over the 4 months I have had the phone the logo stickers on the front and back of the phone that used to be clear have been gradually turning a vile brown colour, absolutely ruining the overall look of the phone. Firstly this annoyed me because they are supposed to worth over £300 and if I purchased another product of this value I would expect a good quality product that lasts at least a few years.

However I thought there was hope for this little fella as I could call Motorola and they would arrange to have this either exchanged or repaired as I am still under the one year warranty. When I called the manufacturers customer services I was told by some absolute goon that the stickers were not part of the warranty and that it was only working parts that could be exchanged – is this the case ?, can anyone help ?.

My view of the phone now is that it is rubbish, made by halfwits I think it is only a matter of time until something else drops off as it is a flimsy little phone and if they cannot even get the exterior right I dread to think what is going on inside.

I will never buy a Motorola again there phones are shoddy and the after sales service is about as useful as a cat in a darts team , I’m sticking to my Nokia’s from now on because I have never once had a problem with these.

I must add now that they are sending me some new logo stickers which is something I suppose!

Summary: