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General Toshiba TV Opinions

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19 Reviews
  • No Customer Support
  • warranty warning
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    19 Reviews
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      29.12.2002 15:40
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      • "No Customer Support"

      I have the bitter experience of suffering at the hands of Toshiba whom I previously regarded as a purveyor of quality electrical goods? I purchased a 28 inch pro-logic widescreen TV from Comet three years ago at a cost of £600 or thereabouts. I was very pleased with the set as it had a host of features for the money that the rest just didn't have. Comet offered me their insurance for £270??? I declined. After 2 years the set started shutting down without warning, and as the months went by the screen started turning all white space to pink. Now that the set is 3 years old it shuts down after 5 minutes of use and is, to all intents and purposes, a pile of useless junk. I had an engineer round to look at it and as soon as he saw the set he advised me that the tube had gone, and that these cost more than the set was worth. He also told me that it was a known fault that Toshiba were aware of as the first batch of sets had been fitted with faulty tubes. I have since discovered that Toshiba would have provided a tube warranty for £39 (rather cheaper than Comet's £270)!!! I have written numerous emails to Comet and Toshiba regarding the set, and have even asked them for a list of authorised dealers in Bristol, but nothing. I have been back to Comet, but they do not want to know. So there we have it, Mr Consumer loses out yet again. Comet and Toshiba have my money, and I have absolutely nothing of any use. Thanks a bundle!!

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        01.11.2002 04:22
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        2 month ago I went to curries and bought a new tv. A toshiba 28w23b wide screen with a package of vcr/dvd. I thought my luck was in at the special rate they were selling it, but had I known then what I know now I would have said NO THANKYOU!!! I bought Toshiba because it's supposed to be a good make, well you woulod think it was. It broke, just stopped working one day! We rang our retailers who informed us to ring the service people. 4 days later he arrives and informs me that some of the Toshibs tv's have had faulty components used in them! ( so why were they not recalled???) Curries said no refund, no exchange only repair ( following policy, their policy) So we took it to the shop and 8 days later I'm told it was repaired and instantly broke again! So off it goes again to the engineers! Still no refund offered and no loan tv offered. So now I've had no tv for a while and all because aparently curries had no idea that Toshibs ahd used faulty components in their tvs! Has any one else had any problems with faulty components or curries? Please help, a desperate tv deprived person!

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          18.10.2001 18:18
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          • "warranty warning"

          I've been looking to replace my tv for awhile and after looking around settled for this (especially after having read write ups in trade mags.). I actually decided to look around and find out the best buy. It is surprising how much difference there is in price for this machine ranging from some £2500 in some well known high street stores to £1850 from some shops in mags and on the internet. I suggest you do as I did. First check out the machine specs etc on Toshiba site (www.toshiba.com or co.uk) in fact get them to send you glossy brochure. Next go to local electrical stores and look interested (it's surprising how little they know and they'll leave you alone in charge of the remote control!). Having satisfied yourself on size etc. go home measure up (build up a model using the size specs and add at least 10%) don't forget other things like video, dvd digibox speakers etc. See if you can live with the size, it is immense and I have a large room to put it in, thank God I didn't go for my first option the 61". The point with this is that they look relatively small in showrooms as they have plenty of space to display them. Once you've done all that check out magazines for telephone numbers of some places, don't believe all the adverts, I phoned one place that advertised they sold this machine only to find they did not. Don't believe the prices displayed as some don't include delivery costs and they can be up to £90 for this machine. Then check out the internet as some of these shops are online too and where they may have POR or please phone in mag they tend to show you the price and terms and conditions on the net. Don't forget to use some internet robots, like Dealtime (www.dealtime.co.uk),kelkoo (www.kelkoo.com) and Pricerunner (www.pricerunner.com)as they compare the prices for you and you will see what I mean about difference in prices! Finally don't neccessarily take the cheapest,
          I paid £1850 for mine I could have got it at least £20 cheaper but this one came with a free Toshiba DVD player (110SE) which is worth about £170, so not bad at all. Like all big machines this was delivered straight from Toshiba itself and was to my surprised installed as well, this was something I was not expecting. Add to this that I paid with my brand new Capital One Card which is interest free on new purchases (unlike other cards on transferred balances) until June 2002 and I should make that £20 back in the interest I make on the money in my Cahoot account! Where did I buy it from in the end BE Direct (www.bedirect.co.uk) who still have it for slae although it had invreased the price to £1879.99, but it was still giving you a free DVD player, and what is it like - FANDABEEDOZEY - it is absolutely the bees knees all you need is the popcorn and you're away, I don't even need to put my specs on to read those annoying little subtitles any longer and except for the fact that you can't hear the words there's a great view of the screen from my garage some 35 feet away! If you are inside then it comes with its' own rear speakers so you do get a bit of all round sound, but obviously you can buy another set if you so wish but these are adequate for now. It also comes with all sorts of options for how to view it and how to hear it and so on (I'm still sussing these out) and although you can get a stand for it (some £200 extra) I can't say most people would need it as it is sturdy enough on its' own and the only reason for the stand would be to put the extra equipment in (video player etc.) or if you have tall of the ground seating as when you stand up to view the screen it does get darker (the screen adjusts to the lighting available). The other reason for avoiding the stand would be that this also increases the height of the machine by some 12" and it already comes half way up my bottom set of windo
          ws. The only drawbacks I have come across were ones not mentioned in the glossy brochure or anywhere else so beware of the following. I already new that plasma screens did not last long (typically 3 to 5 years due to screen burn etc.)but I do think it was wrong of Toshiba not to mention the following and I quote: If staionary images generated by teletext, chanel identification logos, computer displays, video games, on screen menus, etc. are left on the tv screen for any length of time, they may become permanently ingrained. If you use your television to display completely still images, or moving pictures which have a permanent still image superimposed i.e. broadcast network logos, it is always advisable to reduce BOTH the brightness and contrast settings. Here comes the crunch line - this damage is expensive to repair and is not protected by your warranty as it is a result of misuse. Now this does beg the question whose misuse, for instance channel 5 is a free to air station but it has a channel logo so if it gets ingrained am I misusing my tv or is channel 5, we shall see. The other little problem that may occur is if you buy a stand and put your DVD player in it then it may not respond correctly so Toshiba have kindly given me a resource to overcome this problem which is a piece of card covered with foil! How interesting. Since the latter problem is of no concern to me and since at the moment everything is AOK I am still happy to recommend this machine and also the company that I bought it from. Forgot to mention if you do buy it from BE Direct they are members of iponts so you get these as well. Can't say how many at the moment as they don't add them for about a month, but hopefully it will be enought to buy a little something extra to go with the tv.

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            03.07.2001 23:40
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            I used to work in the industry and i've heard a lot of horror stories about electrical equipment exploding after a few weeks however there is little that I know to be true. One of the things I can say is true is the fault level of a particular manufacturers tvs. Obviously I can't mention the name but it's not Toshiba, basically 1 in every 5 sets has a fault within the first week. Now that is quite worrying! Tosh however have one of the best reputations for quality and reliablity in the industry!! The picture quality in my opinion is far superior to othe brand such as Sony and Hitachi and the sound (particularly with the Dolby Digital sets) is comparable to having hi-fi seperates!! They've got it all covered in terms of connectivity with all the new sets having at least 2 or more (usually 3) scarts and some with s-video and component video inputs. The only let down is possibly the on screen displays look a bit dated but all the features are there and easily accessible so who cares what they lookmlike eh? Also Tosh are one of the last manufactures who still provide free telephone tech support so it won't run your phone bill up either. If you're looking to buy a new TV then maybe there are cheaper TV's but in terms of reliability you would probably be shelling out more in the long run.

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            09.06.2001 20:36
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            Buy one, be moved. This is beginning to sound like the Mazda ad. The Toshiba 2950XMJ, Dramatic V, 28 system television that I bought four years ago, was probably my most useful purchase. I paid around PDS 400.00 for it at that time and it was later on that I found out that my friends had been splashing 50% and even more on other brands like Sony and Sharp, at the same time that I bought mine. When you think Televisions then Toshiba is not one that comes to mind. Maybe they don’t advertise as much as the other producers but believe you me I would rank them at least amongst the top three. Firstly you have to look at the price. They are unbelievable cheap compared to the other Japanese brands. Also the sound that emanates from this television is astonishing. Surround speakers on both sides on the television, running from the top down to the bottom. Music program’s especially sound great and you get a full emphasis on how good the sound is. My only negative view of this television is its remote control. It’s really quite cumbersome and after a time the buttons have to be pressed harder and harder to access the function you are looking for. Mind you with the saving’s you will incur, if you bought this television, you could afford to buy another remote or a Universal remote, very gladly. Picture quality is also excellent with a screen size of 29”. Some of my friends, who also have 29” telly’s with different brands, swear that this one looks bigger. As I mentioned earlier, I’ve had mine for four years and never had any problems with it. The only thing I’ve changed is the remote control. I’ve presently got my decoder, video, Nintendo 64 and Sound system all connected into individual sockets at the back of the telly. I give this 9 out of 10 and would strongly urge anyone out there, who’s in the market for a new te
            levision, to at least look at the Toshiba Range. I’m sure you’ll not regret it.

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              02.06.2001 05:00

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              I bought this TV 3 years ago for the bedroom as my old Bush one just didn't cut the mustard anymore. Having had problems with the picture quality and channel name display on my first choice ( a Sony) I chose Toshiba as my second preference brand-wise. I wasnt disappointed. Number 1, the screen, although not FST is of the highest quality was superior. Number 2, it has a wider choice of picture adjustment options including sharpness. Number 3 it has a really useful CATS (Contrast Auto Tracking System) which dims the screen in the dark, and makes it brighter in light environments. It is very well made. It has an excellent, well-designed remote control. We also have a Toshiba 25" TV as a main TV which we have owned for 17 years. It still has perfect picture and sound quality!!

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              16.02.2001 00:10

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              OOOOF! I say... I have long wished for an improvement on my home viewing facilities (unitl recently a remoteless 14" porthole into blurred sitcoms, soaps etc) and so brandishing my plastic I went shopping. I knew I wanted a big telly, and I knew the sort of features I wanted (min 28" picture, 100hz, widescreen, flatscreen, Dolby Surround sound), but little did i know just how fantastic it would be. I cam home with a Toshiba 32ZD08B 32" number, and I can't recommend one highly enough. My brother recently bought a 32" TV, and told me to get as big a one as possible for my dosh, since I would only wish I had got a bigger one later (ooo-er), and he was right. As I point out before, I was happy to settle for 28 inches, but got caught up in the excitement of it all and went for the bigger one. 100Hz picture gives fantastic clarity, especially when playing DVD's, and the Dolby Surround sound (two rear speakers came with the unit) means the sound quality is superb; it can be a bit wierd when the programe changes from one with no rear channel to one with, and it suddenly sounds like someone is shouting from behind your sofa, but the bass and depth makes for a fab movie experience. Here however is the crunch... although this TV was brought out in the last few months, and it has one several awards and accolades, it has been for no known reason, except to Toshiba, discontinued. BUT! I am told that a new one, 32ZW09B, is coming out in a month or two. The general opinion is they have had to change a couple of components, and so therefore legally need to give it a new number, so look out for one when it comes out; a sony with equivalent spec is about 5 or 6 hundred quid more. Happy viewing.

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              08.01.2001 17:53
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              I have owned my Toshiba 28W93B for about 2 months now and I can truly say that it is the best for the price around. It is the cheapest widescreen TV that Toshiba make but it still has all of the usual features a great picture and more importantly great sound. The TV is in my households’ main living room and although quite a lot bigger than our old set it does not look too imposing. It is a standard black with a 28" 16:9 widescreen screen. The picture is sharp and it has all of the widescreen modes that you want (so you can fill the screen with a standard 4:3 picture or make a 2.35:1 picture appear with no borders). What does stand this TV above the rest is it's sound. Quality and power are delivered with a very high output of 20W RMS per channel. Just to compare the standard Sanyo 28" widescreen has 12W MPO that works out at roughly 8W RMS per channel. I would have liked to go for the Dolby Pro-Logic version but my parents did not want rear speakers and anyway the room is not the right shape for a good pro-logic set up. Overall this TV has impressed me greatly as it looks and sounds very good. If this is Toshibas cheapest widescreen I would like to see the quality of their more expensive ranges.

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              08.01.2001 00:51
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              The Toshiba 2987DB. This is a beast. No doubt about it. So, the TV I’ve got is a 29" non-widescreen, with the full trimmings of Dolby Surround Sound, and a Toshiba VCR to boot. The whole kaboodle comes as a single unit, with the tv sitting atop a sturdy charcoal colored stand which has shelves underneath for the VCR and two other things, such as a sky box and a playstation. The whole thing as a unit looks impressive in its own right. It has that kind of urban techie aura to it but with a bit more beef, this thing really stands tall and proud. Of course, you could lock the TV away in a nice wooden cabinet or something, but I wouldn't want to hide it away I'm proud of my huge ominous box looming in the corner. Of course, a powerful design is all well and good, but it would be handy if I told you about the wonders that lie beneath. The TV itself is, well, Toshiba. I could leave it at that, it explains itself. Toshiba are in my eyes one of the best makers of TV's, they are probably vying for the top spot with Sony. I had originally had my heart set on a beautiful Sony Vega, but finding the three grand was a minor hitch. I was told by the bloke in the store (TGS Electricals, believe me they are great!) that Toshiba are just as good, they just don't have the marketing surrounding them, so you'd presume they weren't a top player. On looking at their range of TV's, and seeing them in store, I was hooked, and I am glad I didn't lose an arm and a leg to get the health insurance money to pay for a Sony! What can I say about the picture? If you, as a typical Brit, are used to a horrible little 21" TV, this thing will blow you away. The extra few inches make all the difference (heh heh, where've I heard that before!). Stepping up from 21" to 29" close to DOUBLES the size of the screen, (ask your/your kids maths teacher if in doubt). This makes everyt
              hing so much more realistic, it's quite hard to get used to at first. I noticed it most on action films, if you've seen them at the cinema, then on a little telly you'll know the TV does them no justice at all, but on this, it comes a fair bit closer to reliving the cinema experience. This could of course be where the term Home Cinema came from, but people tend to think that only applies to widescreen tellies. The surround sound also adds a new dimension to the experience, it's funny, the music in the Simpson’s comes at you from the back and the voices come from the front and sides. Amazing! (I sound a tad over-enthusiastic don't I!) I normally don't bother with the surround sound, and get the TV to play the normal stereo sound through all it's speakers. This puts you right in the middle of the noise, and with the 100+ watt bass speaker coming out the back, it makes all the rumblings good enough to shake the food off your plate! What impressed me the most is not the sheer oomph this thing has, but the quality of it. One of the main problems you have with big screen TV’s is a reduction in picture quality. Seeing as all TV’s have 512 lines (or however many it is) the bigger the TV, the more spaced out the lines, so the more blurry or fuzzy the picture tends to look. The Toshiba just laughs at all this, it has a lot of neat things that let you sit nice and close to the screen without being put off by the lack of quality. The only one I really understand and can explain is the noise reduction, which pretty much eliminates all of the speckeldy fuzz you get on old videos, or where you don’t get great reception. On a big telly, a poor signal looks nasty, but this, along with the clever auto tuning gets you great signal every time. Sky Digital looks pristine! In this day and age you expect TV to live for a few years, 5 or 6 at a push, as all that modern technology has a nice habit of
              breaking the day the warranty expires. I get the distinct feeling that Toshiba do things differently, maybe it’s because of the Toshiba telly I’ve had since I was aged minus two years, which is still in perfect working condition, and has outlived countless other tv’s. (I’m 18 by the way) From my experience, and from what I have heard, the tv’s are built to last, mine is certainly a sturdy piece of kit (weighing something like 15 stone). I would definitely recommend a Toshiba to anyone who’s wanting a new TV, or a video for that matter. I wouldn’t necessarily say get the 2987DB model that I have, not everyone is a settee spud like me so a 29 incher is a bit much, but from my experience the whole Toshiba range are top dog quality at reasonable prices. Be proud to own a Toshy.

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              14.10.2000 04:03

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              WHAT MORE CAN ONE SAY,TOSHIBA IS BY FAR THE MOST RELIABLE TV SYSTEM AROUND.HAVING UPDATED MY SYSTEMS SEVERAL TIMES AND ALWAYS BEING TOSHIBA,I HAVE ALWAYS FOUND THE AUDIO AND VISUAL QUALITY SECOND TO NONE.THE 28"WIDESCREEN DOLBY PRO-LOGIC SYSTEM HAS MANY FEATURES THAT MORE EXPENSIVE TELEVISIONS LACK.THE REMOTES ON THE TOSHIBA TELEVISIONS ARE WELL LAID OUT AND EASY TO USE,SETUP IS ANOTHER FUNCTION THAT TAKES BUT A FEW SECONDS TO DO.ALL IN ALL TOSHIBA TELEVISIONS ARE ONE OF THE BEST MONEY CAN BUY FROM PORTABLES TO THE LARGEST WIDESCREEN TVS.

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              06.10.2000 04:15
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              when looking for a TV for my room, out of the many stood out this Toshiba TB1480 15ins. It might have looked simple, but in it was hiding convenience, decent sound and picture quality, ease of use and everything else you want from standard small, un-complicated TV. Tuning in new TV stations was a doddle with the easy to use remote. The fascia panel has the bare minimum of controls - you won't really need any more. It also has a video and audio input with headphones on the front and a SCART socket at the rear. I am also pleased with the quality of picture - its nice and crisp compared to others of its price and the teletext (which others lack) is a bonus - well done Toshiba! Harry (mine is rented)

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              03.10.2000 05:09
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              About 18 months ago, I purchased, a 28 inch pro logic surround system from one of the high street retailers, paying almost £800. For the first 9 months or so, everything went fine. Great picture, brilliant surround sound. All of a sudden, the television got into a habit of switching itself off every 1-2 hours initially, and then within 2-3 weeks, every 20-30 mins. Having been pretty anoyed, I rang the retailer, who took it away for 2 weeks and returned it fixed. 3-4 months went by and the same problem started all over again. This time, the TV was not covered by warantee. I had no choice and had to send it for repairs. I eventually had the TV back (at a cost of £244). Some expensive IC went wrong apparently. Barely three months went, again out of warantee - same problem. Having given some great thought, I decided I would not get this TV repaired, instead I went for a smaller (cheaper) alternative.

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                27.09.2000 23:20
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                I recently had to(wated to!) buy a new wide screen TV with about a budget of 450 notes. I popped off down to my local TV dealer, Comet and browsed the web and found that the makes that where in my price range and that I would be happy with were - Toshiba, Sharp, Samsung, Goodmans and Hitachi. They all had nice but limited features so this wasn't really an issue - it all came down to picture quality - the Goodmans was an instant no no as the picture was fuzzy and the colours not very nice! After hours of looking and asking I had it down to the Sharp, Hitachi or Toshiba - then Sharp and Tosh. The picture quality on the Tosh was excellent for the price and could even rival more pricey models by the likes of Sony! Not knocking Sharp - or the rest - as they were all nice tellys - but the Tosh was definetely best. It's a bit of a Black box compared to the others silver designs but I wasn't paying for looks so......I got it and it rocks!! 28w8db model and was £100 off at Comet!

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                22.09.2000 00:21
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                When we purchased out TV some months ago, I took the liberty of doing some research beforehand. Having bought several Toshiba products in the past, I already know this was a brand name I could trust and would last us for many years to come. Having looked into the current market status, I decided that a CRT TV was currently the only way to go, as 12 months ago, a large screen meant a projection TV, and at that time a dramatic drop in picture quality and clarity would be made. We chose the then (and still) largest CRT TV available in the form of the 37” model, which was ‘brand new’ at that time, and very hot property. 12 months on, and I have never once regretted my purchase for a moment. The clarity of the picture is fantastic, while the sound delivered via the on-board Dolby Digital 5.1 decoder also adds quite a bit to the standard sound, and the jump noticed in sound quality between this and our previous set was quite large! Add to that enough sockets to connect everything stocked at out local electronics store (3 21 pin scart, 2 S-Video sockets, Phone in, phono out, optical in, composite out to name but a few!) and more than enough features and ‘tweaks’ to please any boy and his toy (me included) and you have yourself a very, very good TV set that is sill going strong, and has proved a very wise purchase!

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                31.08.2000 02:28

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                When our old, very old, cheapie TV bit the dust big time we decided to go the route of quality. After all the ad campaigns to get us to but a Tosh we were swayed. In comes this lovely 25 inch Nicam Stereo TV for our front room. But at the same time the mother in law gets us a massive wide screen job witht the full cinema effects to boot. Well the Tosh got resigned to the bed room, and guess what we love it. As it is not to far away we get the sensation of a TV much bigger, and it is nearer to the PC for great DVD output. The wide screen is perfect for those movies made for it, but your every day TV program and "normal" movies are better on the Tosh. An excellent TV that nevers varies in quality.

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