Virgin Mobile in general

I have been with virgin for a few years and since then they have improved greatly in their coverage of their service and their prices regarding pay as you go tariffs. Before I used to struggle to get a signal within my house but over the last year or so I started receiving more bars on average which resulted in virtually no cut outs during calls and a much higher quality regarding calls. Since then they have started to offer mobile internet at a cheap price which I use often but I always opt in for the 30 pence a day option which is more than enough for my usage. There is also virgin messenger available which is similar to windows live messenger but adapted for virgin ...  Read the complete review

s far am concerened, virgin mobile is rubbish, i bought a new phone from them on the website,payment went, recieved an email that i will receive my order the next day, it never came, i later received another email that my order will delieverd on monday, it never came, i called the delivery company, and they said, they are yet to receive the order from virgin, i called virgin and they said they are looking for my order, i was put on hold for mor than 20 mins and these 0845 numbers cost alot, i called virgin five time, same old story, sent two emails, no one got back to me. i am so disappointed, this is my first time with them and wont be going back again.i have ...  Read the complete review

I am absolutely disgusted by Virgin mobile. My son has had his phone since November and still he cannot use it because he has an O2 sim card. We are now on our 3rd phone and it is still locked and no one seems to help. We just keep getting told "we will write to Sony Ericsson for the code to unlock it". I am sick to the back teeth with Virgin and would never buy a phone from them ...  Read the complete review

Lousy Customer Service - Advantages: good phone, light weight - Disadvantages: Virgin Mobile's customer service

i recently had an old phone i wanted to use, so i thought i'd buy a sim card pack. the cheapest deal was virgin mobile, which cost only 10 pounds including 5 pounds free airtime. it was simple to use, with pay as you go, with no extra charges, line rental, contract, etc. i'm happy with this service, although i have nothing to compare it to as i only arrived in the uk. there are many features i like about the virgin network : - texts are cheap, only 3p to other virgin users, or else 10p - its free to pick up voicemail..which i think is the only network to do this - you can pay using direct debit with no extra charge for itemised ...  Read the complete review