plant problems cured (General Garden)

Member Name: wendyhelen

Product:	General Garden
Date:	29/06/01 (50 review reads)
Rating:

Advantages: excellent web site, ease of use, money back guarantee

Disadvantages: none, none, none

I have been gardening for 45 years and have come accross the perfect garden center called BAKKER. web site www.bakker.co.uk I have recieved their catalogues via snail mail over the years & have orderd plants from time to time & my last order was a year ago. for 3 types of lilies 2types failed they just seemed too weak, so i found that they had a web site this was a year after planting them.
So i told them via an email,i couldnt remember my customer account number & that the plants had failed, they returned my money within 2 days with a letter of apology.
Now that kind of service means i shall definatly be reordering because they have given me the confidence to do so..
Their web site is great i hope they go from strength to strength. Were so quick to complain its so nice to give a company a pat on the back... Well Done

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