poor built boiler (Potterton Envoy Condensing Boiler)

Member Name: nicnncha

Product:	Potterton Envoy Condensing Boiler
Date:	19/01/09 (143 review reads)
Rating:

Advantages: none

Disadvantages: expensive, unreliable

When i moved to my new house a few years ago, this boiler was already fitted. I had no trouble for a year, and then suddently with no warming it broke down. I had someone out who told me this model is notorious for breaking down, and he advised me to take heating cover out, as chances are it would break down again.

Well it did break down again, and again it was the circuits. Luckily i didnt have to pay anything, but i have to say this is a very unreliable boiler. I'd definetely advise you to have it serviced every year, as this should prolong its life and prevent too many problems.

It is ok in design, plain white with a long door which has dials, etc behind it. Though it is quite long, and sticks out in a small kitchen.

It isnt the best on efficieny, and my gas bills are pretty high every month. It gives a good heat though, and my shower is always quite strong and hot.

These arent the cheapest of boilers, and i really wouldnt recommend getting one. The pilot light notoriously blows out, and the reset buttons is prone to sticking.

The customer care is not the best with potterton, and i found there team useless when i first called up with a query about the potterton boilers. Personally i wouldnt bother, spend your money are a much more reliable boiler.

Summary: not worth it.