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Flying FlowersNewest Review: ... exceptional to pretty poor. I have had need to complain a couple of times and once they were quite awkward (i must stresss that i am always polite and calm when making a complaint as i know it's not the fault of the person on the end of the phone). But once someone took it quite defensively and was very unhelpful and another time i was offered a refund and replacement or vouchers. For a cheap gift i think they are ok but if you want a special bouquet don't use Flying Flowers. They are ok but their service in all areas (flower quality, delivery, customer service etc) is very inconsistent.... more |
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by - written on 13/06/09 (Very useful, 13 readings)
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Flying Flowers sell flowers by post and by courier and you can order online, over the phone or via post. Their catalogues come monthly and i would recommend these as the best way to choose you bouquet as the photographs are much better than the ones online. If you order by post make sure you leave a couple of weeks or it's unlikely that they will arrive on the day you hope they will. Ordering online is quick and simple unless you have trouble getting it to accept the address you want to send to. Over the phone i have received a very mixed response. Sometimes i'm greeted with someone really happy and will ing to help with any order or problem ... Read the complete review
by - written on 09/12/06 (Useful, 69 readings)
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I have used flying flowers a few times over the last few years and have always found them to be ok. Unfortunately the service seems to have gone downhill recently. I ordered some flowers for my mothers 78th birthday about a week in advance. On the expected delivery date, no flowers. When I telephoned there was no real sincere apology or offer of any compensation or bigger bouquet for my dissapointment they merely said they would send more. 5 days later a half dead, battered, crushed, box of flowers appeared. Whether these were the original flowers by now over 10 days late or the replacement I will never know. Having spoke to others about my ... Read the complete review
by tabes - written on 09/12/06
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I have used flying flowers a number of times over the past few years and found them to be ok. Displays not stunning but reasonable value for money. My last encounter however made me review my flower buying policy. I ordered flowers for my mothers 78th birthday a week in advance, come the day no flowers. Spoke to FF who, to be fair answered the phone promptly, about the non delivery. They did not seem overly apologetic that they had not arrived on the correct day, but casually said they would send some more, no offer of bigger bouquet or compensation for the dissapointment. Some flowers did arrive a few days later, half dead, crushed into a box and generally ... Read the complete review
by - written on 03/04/03 (Very useful, 176 readings)
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This year (2003) Flying Flowers seem to have really improved their profile, from advertising via leaflets in shops like SF Cody, to leaflets through peoples door, to partnerships with high profile websites, in the run up to mothers day their logo was everywhere. I had recently sent some flowers to a bereaved friend via Tesco.com, but had found the prices to be of a similar level to those charged by the likes of Interflora. After visiting the Flying Flowers website and seeing their prices I was convinced that this was the right company to choose for a nice bunch for my mum. I chose my mums favourite flowers and ordered a bouquet of them. I ... Read the complete review
by - written on 01/05/01 (Useful, 25 readings)
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This service was very good and reliable and the website was easy to use, I thought it would be difficult but as I started to look at it more closely I could see that it was all self explanatory. Also the pricing was very reasonable and this is the sort of site that I would recomend to lots of my friedns. There isn't much left for me to say apart that i was totally satisfied with the purchase, the speed in which it was delivered and also the gentlemen who delivered the product was very curtious and polite. Thanks Dooyoo. ... Read the complete review
Flying Flowers : Tempted by the low prices...from wellyboot
03/04/2003
from hannic
01/05/2001


