| Product: |
Contact Lenses in general |
| Date: |
24/05/08 (113 review reads) |
| Rating: |
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Advantages: WIDE SELECTION
Disadvantages: VERY DISHONEST POSTAGE SYSTEM AND NON DELIVERY
BEWARE!
This company has many names, such as 'Contacts1st', 'Lensdiscounters' & 'Opticontacts' (etc)... All companies are at the same address
'1010 Niagara St, Buffalo, NY' ... So check the ABOUT, or CONTACT tabs on all possible websites, or just ASK THEM if they are part of the same conglomerate.
THIS COMPANY IS BAD AND I AM MAKING THIS REVIEW MORE THAN ONCE, IN ORDER TO WARN PEOPLE:
The international shipping costs for NORMAL unregistered postage are greatly inflated. When I complained, the excuse was that they need to make a special trip to the Post Office to do paperwork for international orders... What a load of total rubbish! I have bought many health products online and US Postal Service is not that backward (as in 80 years ago!!) Yet, 'we provide international service' is written all over their websites... so, they are shipping worldwide regularly and, like other reviews, are full of excuses about the real postage cost. In any case, my contact lenses did NOT arrive...(NOW THREE MONTHS LATER)... They started making claims about the postal system in my country, as if it were some backward nation... Fact is ALL international parcels are tracked when they enter the country, with a bar-code sticker system, just as in nearby Japan. These lenses never left the USA! There was no recourse, the above company would not negotiate on remedy at all - simply saying that the postal system 'screwed up'... My advice: NEVER DEAL WITH ANY COMPANIES REGISTERED AT THIS ADDRESS!!! (ps: Don't be fooled by other 'positive' reviews... When I told this company that I was and had posted negatives about them, they immediately wanted to know the names of the review sites, probably in order to contradict or get reviews taken down).
Summary: BE CAREFUL OF THESE 3 GROUP COMPANIES
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Last comments:
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- 24/05/08 Sorry for the low rating but you haven't discussed contact lenses in general. It just sems to be a rant about postage and delivery. If you amend please let me know and I will rerate, Susan |
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- 24/05/08 Good to know, welcome to Dooyoo x |
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- 24/05/08 thanks for the warning. good review |
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