Although i do not normally venture into marks and spencers, i had a rite good shopping trip in their around cristmas time. I bought things for all the family and everyone was so pleased with their presents.
In Marks and Spencers the prices are a bit higher than what you waould pay any where alse but i do find that the quality of the items are really good, and since cristmas i have been in there a couple more times and always found that i am very pleased with my purchases.
Iv seen so many adverts for Marks and Spencers food and last week i decided to try it out seeing as though everything on the adverts look so nice. All the food is fresh and i ate every last bit and i will definately be going back for more. Like i said it is slightly more exensive but it is so worth it.
They sell a range of different things including mens and womans clothes, kids clothes, home accessories, a good range of underwear, and in the one in Chesterfield there is also a cafe which looks really nice.
The shop is very clean and everything is set out just right and things are easy to find. I have found that the staff are very helpful and alwasy look approachable.
This is definately a shop to visit.
I got married in April; the day after the Ash Cloud hit!!!! My beautiful wedding cake was hit by the ash cloud as well as a lot of my wedding guests that we due to fly from France. Instead of spending the day before the wedding in the spa as booked, I spent the whole day looking for an emergancy wedding cake!
Someone recommended Marks and Spencers. I could not find a cake anyway else so resorted to going to M&S.
My past experience of Marks and Spencers was a few really good t shirt bras and possibly the odd xmas gift or bottle of wine.
I was a little dubious when I saw the wedding cakes. There was four different sizes but I decided that three sizes would be enough. the shop assistant infomred me that the best arrangement would be an extra large bottom tier and then the medium and the small tier. Marks and Spencers usually have a plain sponge and fruit cakes but we could only find sponge.
Be careful to check for damage to the icing and be careful they are really really heavy.
In total I spent just over £80, I simply wound some spare ribbon to match my bouquet around the bottom of the tiers and placed some white roses on the top.
The cake nonetheless was absolutely gorgeous! The sponge was moist and juicy and really fruity. Nothing like a standard fruit cake that we have at xmas.
The rest of the wedding disasters i will save for another day!
I have now been converted to M&S especially for treats such as their melt in the middle desserts and walnut whips.
PS In relation to Marks and Spencers itself I was fascinated to learn recently that they started from humble beginnings in Leeds market with their Penny Bazaar in the 1800s!
Marks and Spencer must be food retailer of the year in my opinion. I don't think or remember ever buying food from Marks and Spencer and being disappointed with the out come. I will admit that I normally like to shop at Waitrose, Asda and Morrison's. All three retailers have there advantages and disadvantages. Asda and Morrison's are convenient and often save you money, this is because there goods are often cheaper than your local corner shop. Waitrose has the advantage that when you buy there goods and food, you know you are getting top quality food. I don't know if this is because of social status you feel when shopping in Waitrose, but you do have to pay the difference.
The price difference between Waitrose, Asda and Morrison's often means shopping in Waitrose is normally a treat or done on pay day when your feeling flush. Marks and Spencer's have overcome this. Marks and Spencer's food is on par with Waitrose food and, may I say, is better. The food Mark and Spencer's sell is reasonably priced and tastes great. They make fantastic meals and sell a great range of condiments (my wife loves there burger relish). They also know when to create amazing deals on special occasions. The food they present for Christmas is out of this world, and Mark and Spencer's have saved me no end of time on Valentines Day with there meal, wine and flowers deal.
Mark and Spencer's create great meals that are easy to prepare and taste great. A fine example is the meal I made this evening. Mark and Spencer's do a 'Gastro pub' range. I bought the meatballs in tomato and chorizo sauce with spicy potatoes, which is a meal for two. It was a meal that turned out fantastic. It took thirty minutes to cook and was easy to serve. My wife gave it two thumbs up when I asked how it tasted. A week ago I went and bought a selection of food from Mark and Spencer's Chinese range. I bought sweet and sour chicken, chilli beef, egg fried rice and spring rolls for tea. Ok I will admit it took me a couple of minutes to work out how to cook which food at what time and what temperature. This planning and preparing would have been the same no matter where I bought a range of food for a meal. The outcome of the Chinese selection was a meal that was fit for a King and he's Queen.
If you don't believe my review on how great Mark and Spencer's food is. A fine example and proof/ evidence of how good Mark and Spencer's food is, just take a look at the queues during the dinner time rush between twelve and two o'clock out side your local Mark and Spencer's. The queue at my local Mark and Spencer's, at dinner time, goes out of the door.
Marks and spencers.
I remember not so long ago marks and spencers being a place where my mother and I went on 'special occasions' because the prices where rather high. Throughout the years of our special treats from marks and spencers i have come to a conclusion that they themselves have lowered there prices. For example; a pack of yumyums £1, a small pack of sushi £1 etc. I think marks and spencers have improved alot and now its not always for a 'special treat' i can go there.
Marks and spencers appearance (obviously varing from location to location) always seems to be very tidy and clean. The floors are sweeped, the shelves are well laid out and there is never spillage/mess on the floor for long.
PACKAGING; I always love marks and spencers packaging; neat, tidy and not too overworked. Simple but classy. Prices clearly marked the majority of the time and nutrition marked well too. It's all easy to read and luckily enough i don't have to stand with my glasses on for hours trying to find grams or how much sugar is in a product; which my sisters would be happy to hear.
PRICE; Although at times i will agree it can be pretty pricey, other products are a real bargain especially for children or as treats. I try to steer clear of clothing because it's often plain and pricey although it does often come with a good cause such as organic, fairtrade etc. I often found myself avoiding buying lunch from marks stating 'it will be cheaper from sainsburys' but i take my word back. There are sandwiches, fruit selections, sushi, yoghurt and bakery items all for fairly reasonable prices but with that extra boost in taste.
QUE; Ques can be a large pain especially when you're in a real rush for work or whatever other reason; at times the ques can be irritating, waiting for around 15 minutes. I must say on most occasions the ques are fine, waiting around 5 minutes but there are occasions when your patience runs; not frequently.
SERVICE; The service is always pretty good, up to my expectations but doesn't really acceed them. Never wows me. Exchange and refund are simple. Any queries can be disscussed with manager or employees.
STAFF; The staff are mostly friendly and welcoming but like in any other shops there are always the odd miserable and unfriendly ones.
Marks and Spencers always spells out quality to me. I love going to shop there,as you know that whatever you purchase, whether it be a top or a trifle It will be of a high standard.
Marks and Spencers is a high street department store. It is very popular, and therefore has a store in most major towns and cities. Over the last few years m and s (as its affectionately called) has also began to pop up in many out of town retail parks too.
M and S Have a great selection of departments. One of these departments is the great clothing section, for ladies, men and children. It is worth noting that, within these clothing sections, there are also designer collections that are designed specifically for M and S. One such designer who has a successful collection in store is zandra Rhodes. I think its fantastic that m and s are collaborating with the's big designers to help provide designer clothes but at high street prices.
M and S own clothing range has taken quite a lot of criticism in the last few years, for its safe and sensible designs. However they have worked well to revamp the style of clothes they sell now. I have to say many of the items on sale are sexy, modern and well made. One thing I do admire though is that they still sell the staple, sensible wardrobe pieces which therefore does not alienate the previous customers, who helped to make the business so successful.
It is important to note if you are looking for a cheap and cheerful jumper, that you will wash twice and then have to throw away then you will be disappointed with m and s. While m and s is not super expensive it certainly isn't cheap as chips. But I believe that you pay for quality and for the prices you pay for these items, the standard and quality is unbelievable.
The homewear department in m and s is of a very high standard. There are classic pieces but also very contemporary modern pieces too which therefore caters for every need. The homewear products always ooze sophistication and class and I think what ever you buy from the homewear range, it will add a touch of class to your household. I have bought both bedding and glasswear in m and s and not only is it very stylish, But the quality is second to none. The bedding has been washed numerous times, unyet still holds its colour and quality. The glasswear too has also been used a few times unyet has not chipped or lost its sparkle. In regards to cost I don't think m and s home wear is any more expensive than any other department store.
The m and s food hall is divine.The quality of the food is reflected in the prices though, because it is a lot dearer than asdas or tesco. But as you know this is not just any pie. this is a pie made from the finest cuts of meat, cooked until tender and topped with succulent crispy puff pastry... (blah blah blah) Those adverts always make me laugh cause I always think Its like porn for greedy people. However I defy anyone to watch these adverts and not think I need that cake now!!! I digress.
The choice of food in m and s is very good. they always seem to go that bit extra with the quality of the products they are selling. Using Locally sourced produce and high class recipes that will bring out the most shy of taste buds. All food is fantastically packaged, usually with gorgeous pictures of the food emblazoned across the front of the box. All packaging is labelled with vital information for the consumer regarding allergies and nutritional values.
The flowers and fresh fruit, which is also situated in the food hall, is of such a high quality too. All the fruit has come from the fruit modelling agency as they are so good looking. No irregular shaped apples or black marks on the banannas here!!! each piece of fruit seems to be hand selected. However the price on the fruit is a bit on the steep side. But you know that you will not be disappointed in the taste. The flowers are again exceptional,all bouquets seem to be put together with great style. The flowers always seems to stay fresh for a little bit longer.
One final thing I must mention.With Christmas fast approaching, it is worth having a look at the selection of gift sets available in store. These range from bath and indulgent body lotions to cheese and port. All the gift sets are again gorgeously packaged and will gain you brownie points with even the most grumpiest of relatives.
If all this shopping makes you hungry then head to the in store coffee shop. which as is the case in all of the store offers high quality. Coffee comes in real nice mugs, and they serve the most scrumptious of cakes. Makes you want to go shopping just for that.
I would say m and s is one of the best stores on the high street today, in that it caters for everyone's needs and budgets. Next time your in town just go in and have a browse you may be pleasantly surprised. Or alternatively if you cant get out, go online as m and s have their own web site where you can order things from the comfort of your own armchair.
Today I popped into My local Marks and Spencers to purchase a few things. Whilst there I browsed amongst the flowers. The bouquets had very fresh dates in them and had a very good selection available. The biscuit section was excellent with a wide variety with reasonable prices for what your buying. The sandwiches and fresh juice selections were of a very high standard not forgetting the exceedingly tempting fresh cakes, trifles and tarts, all of exceptional high quality.
The clothing department offered a wide range for children and adults of all ages at compatible prices. The quality was high and I was particularly impressed with the men's underwear department.
Marks and Spencers when shopping for food is a pleasurable experience as the products are rarely seen in Tesco and Sainsburys. The staff are helpful and very polite and you feel appreciated for your custom.
I give shopping at Marks and Spencers 8/10, as the prices could be slightly lower.
I tend to shop here for the children more than anyone although my local M&S do not have a large range. Unlike other shops they are not trying to make my 5 year old look like a teenager which I do appreciate, however I do think you sometimes pay a premium for this. The clothes tend to be expensive especially things like dressing up clothes or pyjamas that can be found cheaper elsewhere without loosing the quality. My children have had many things from here and they have always washed well and managed to look nice for a long time.
One thing that I do like is come August before the children are due to go back to school they have some really good offers on. They also do a wide variety of uniforms such as trousers for a good range of prices that should suit most budgets.
I also tend to shop here for my husbands jeans and trousers. As a shorter person he struggles to find anything that fits him. Even short length is most shops are too long for him. However, M&S really do mean short and they always fit him nicely. They have started doing a vast range of clothing items again to fit most budgets - no more to a pair of bog standard jeans cost you over £20 as they once did.
I don't tend to shop here for me other than for underwear. I find that as someone in their mid 20's the clothes are aimed at the more mature woman, I even struggle to find anything in the 'younger' Per Una. I think the only thing I may look for in Marks and Spencer for myself is accessories, hats etc for a wedding.
Marks and Spencer's is one of the first shops I can ever remember, some Saturdays me and my mum would go and have a look around, she would normally purchase some clothes and I always looked forward to getting the sweets.
I only tend to go to Marks and Spencer's for the food now as the clothes are not really to my liking I feel they are aimed at the more mature lady. They do sell children's clothes and some of those are quite nice but there are still nicer and cheaper places to shop for clothes.
The Marks and Spencer's I have always shopped in have been pretty small, but there are some massive ones on floors and floors such as the one in Manchester City Centre. I must admit I have only been into the food hall bit of this store.
Now on to the food my favourite part of this shop, they have the most gorgeous food and its high quality and tastes amazing. I love the chocolate mousses, the biscuits, the cakes. Ok I have a bit of a sweet tooth! But also the meat is really nice. It just seems that little bit special and I feel this is reflected in the price as you tend to spend like double the amount then you would do in Tesco's and Asda.
We have bought lots of different foods from Marks and Spencer and I really love the ready meals, they have as gastro pub range which is gorgeous, Sausage and mash like you have never tasted. I am really impressed with the range of food they offer too. Although I don't get my veggies or fruit from marks and Spencer's as I tend to like to get those from my greengrocer.
The only downside I find with this store is the layout, especially when shopping for food, they have really small aisles. I feel its pretty much impossible to shop in there with a pushchair, there are a lot of elderly people who like to shop there too and placing great big bottles of wine in the middle of the aisle is just a nightmare, I feel uncomfortable while shopping in there because I never know where to place myself with the pram. Wherever I stand im in the way. I can never look at anything either so now my husband just tends to go in by himself and I wait with the children as its just such a nightmare.
Also take your own carrier bags as they charge 6p now for a plastic bag, and how they are lovely plastic bags I don't want to have to pay for one just because they feel they can get away with it. I bought a reusuable bag for £2.50 and it's a really nice design so there is the option of that.
Recently I purchased my wedding cake from Marks and Spencer, I ordered it online and picked it up from store, had no problems at all and it was gorgeous! Really nice for the price, we paid about £60 so pounds for all 3 tiers and it was sponge! Really recommend them for cakes; I plan to buy my son's birthday cake on there next year you can take a look at www.marksandspencer.co.uk
They have a huge range of items available online and you can order certain foods and get them delivered to your store.
Overall I would recommend Marks and Spencer. The clothes look quality although a tad expensive, the food is gorgeous but the downside is the annoying layout of the food aisles.
Marks & Spencers is a national chain store which is part of the great British culture and synonomous with quality.
In 1884 a man named Michael Marks, a Russian born Polish refugee opened a stall in a market in Leeds. In the following year he opened up his own shop in the same building. In 1984 he formed a partnership with Thomas Spencer and in 1901 they opened a new warehouse and head office in Manchester.
In 1926 th company became a limited company and Marks & Spencer Limited became a public company and the St Micheal Trade Mark was registered in 1928. Their first flagship store was opened at Marble Arch in London back in 1930 and the food department followed in 1931.
Since the introduction of this famous store to our high streets, it has been seen in differing lights, by different sectors of the communities in which it lies. It has always been known to sell quality goods, both in clothing and food but has been viewed by many as a shop for middle aged and elderly people until recently.
The introduction of the Per Una range of clothing has given it a more diverse range of clothing, bringing a younger buyer to the store. What i like about Marks & Spencers is their excellent range of underwear which is hard to find normally for a woman with ample bosoms!! They have a good bra measuring service also.
The store offers a range of Menswear, Womenswear and Childrens clothing and normally covers 2 or three floors, depending on the size of the shop itself. I do find that it offers a good range in sizes, and although i tend to shop here more for underwear or food, i have bought the occassional t-shirt or skirt.
Marks & Spencer also sell a wide range of gift ware in thier larger stores , which includes a wide range of homewares such as bedding, curtains, dining suites, glassware and much more, in fact alot of the major purchases you may need for your home can now be found here. Also sold is some lovely fresh perfumes, make up and body care products which make ideal gifts for birthdays and christmas, or just as a treat for yourself.
The larger stores now also sell a range of tv's, cd's dvd's and various electrical items, turning it into a major department store that has advanced in leaps and bounds since its humble beginnings. It offers good old fashioned service and helpful staff which is paramount to customers now, whose demands are ever increasing.
Now to my favourite part of Marks & Spencer, the food hall. Being a bit of a foodie, i love to eat fresh food and good quality food because you are what you put into your body. There is no mistaking the quality fresh and frozen foods sold here. Food in store is sourced from only the best suppliers and the range is fabulous and inspiring. They do not remain rigid on the food they stock and always seem to change their food so that it is meeting the ever changing tastes of the public. Whilst stocking basics such as fruit and veg, you will find an amazing range of meat dishes, vegetarian dishes, cheeses, breads, tinned food, frozen foods and a great 'Count On Us' range for those watching their weight. They do not compromise on taste with this range either.
Party food is abundant at Christmas and i often buy gift vouchers during the year just to use for my Christmas Dinner food. They sell excellent fresh meats and beautifully fresh and moist joints of meat for the Christmas table as well as mouth watering desserts that will be well received by all your guests. Food is well labelled, providing information on the calorific values, fat, sugar etc.
The Marks & Spencer website is excellent. Very easy to navigate around, it enables the user to jump straight to the category they wish to search, each of which is clearly visible on the very bright and well organised home page. They even have a recipe section which contains concise recipe and ingredients information, together with values such as calories and fat content.
The online shop offers a free delivery service when purchasing items over £30. All you need to do is enter a code at the check out online and hey presto, free delivery to your home. It is one of the best sites i have found for online shopping and it gets the thumbs up from me.
Although i am not a prolific shopper at this store for clothing, purely because of my own style, i have to admit that i look forward to food shopping here. Although it is a little pricey, the quality is of the best you will find anywhere and it is part of British Tradition to visit the store now and again. If you have never been, then do try it.
So a great tradition has come to an end as M&S slash their refunds policy from 90 days to 35, one if its unique selling points from day one. None of their shoppers needed three months to decide whether they liked the product or not but because it's always been there no Chief Exec dare change it, until April this year. Mr Rose, the current top honcho, was aware of the abuse of their returns policy but as it wasn't everyone abusing it they left it in place. But now recession is upon us the returns have shot up and the door has been closed.
When I talk about abuse the females reading this will immediately know what I'm on about. A whole chunk of 'loyal' customers have been deliberately purchasing items they quite like from the stores and taking full advantage of that returns policy, in fact have no intention of keeping the item and just wearing it a couple of times for nights out and weddings etc then sending it back for the full refund. It became habit to get nice outfits this way and when this 90 day story hit the press this week I was amazed just how many people were doing this. For some its routine weekend shopping and they do it in a whole list of different companies and stores, even the ones that operate the normal 28 day policy. One bloke even admitted returning underpants he had been wearing for the last two days! The whole nation has been up-in-arms over the MPs expenses yet all the time they have been running scams like this. The irony of course is those clothes are sent off to be laundered and resold to someone else doing it.
In the glory days of M&S you could use stores to cash cheques. One would buy an item for the amount of cash you wanted to get out and then return the item later in the day and collect the cash. Now with 'cash back' you don't have that worry but at weekends in the 80s cash machines were rare and banks closed on Saturdays and that was the way our parents had to do it. The 35 day return period as from April 18th is still the longest return date on the high street though.
M&S is Middle England's store of choice, the older generation always having this deluded sense the store was somehow more British than any other, the clothes hand woven in Northern Mills by busty fish wives using traditions passed down through the centuries. The reality is that lots of their stock is now made in the third world (they don't use the word 'sweatshops') like any other chain store to keep costs down and profits up. The only ones wearing hand made suits are the Chief Exec and board of directors. Their policy used to be 'Made in England' under the old St Michael label but now they have lost that identity. When they owned up to being like the rest their profits collapsed in the mid-nineties. They tried to win back ethnical middle-class shoppers with Fair-trade lines but they had gone elsewhere. They no longer want to play that little bit more to shop away from the great unwashed.
When you go to their restaurant (not called a common old café, even though it's a common old cafe) its always women of certain age and class escaping the proletariat, drinking out or proper cups drinking proper coffee before driving home, the very nice car displaying one of those disabled badges type character. Again do they think they are paying 30% more than BHS customers because the coffee is hand ground by dusky Brazilian Maidens? You can, of course, still get 20% of the restaurant bill if you keep your receipt from the store.
Of the 865 stores worldwide (285 internationals ones) my hometown one of Northampton has two floors and one of the biggest retail spaces outside of London. The clothing range is more geared to the older person and I don't consider myself of that age middle-age yet because I still look great in shorts. I would not buy my shorts there. Shorts should not be navy blue with pleats! I have bought a tie there for a funeral and I picked up a nice leather jacket for £50. Socks with Pringle patterns on don't do it for me. I would imagine the suits department has seen quite a few of the return scams. They also have Are You Being Served type chaps that are prepared to measure your inside leg, whether you want them to or not. Again the formal wear isn't sexy and the trendy stuff is also ripe for a funeral. I did a temp contract there once and the girls that worked there were very sweet and pretty.
This is the type of store that still sells braces and tie clips and you can imagine the chaps that have a pocket watch would shop here. There's a kids section but for obvious reasons I don't go sniffing around there and would presume is not frequented by kids but parents choosing for kids. Let's just say there's not a lot of chav pink there. I do go sniffing around in the ladies section of course. There's something nostalgic about those big white bras I used to stare at in the Grattons catalogue when I was a kid. Moving swiftly on! Ok I don't go in the women's bit. We have a food department with chilled and normal stuff and flowers too. We don't have much hardware though. Some stores now do electrical.
It's the largest clothes stores in the U.K. and the 49th largest retailer in the world. In 1989 it became the first British retailer to make one billion pounds profit, surprisingly beating Tesco to that landmark. Unusually, the stores in the U.K are all franchised out. Like the big retailers they are opening mini stores across the county. But they recently had to close a lot in the recession because the goods were ludicrously expensive compared to Tesco Express and Sainsbury's and so didnt do well.
As with many big British retailers they are Jewish owned and run and M&S have received lots of critic over their unflinching support of Israel. Some Muslim groups actually boycott the stores. Intriguingly Marks pioneered the 5p per carrier bag scheme to discourage shoppers throwing their bags away. They donated the money to the 'Groundwork's' charity but recently scrapped the scheme because customers didn't want to buy the bags, meaning they bought their own-the point of the scheme-but with other stores logos on. Sales have also fallen since they introduced the scheme in 2008 and that was another factor to stop. So much for saving the planet!
Their Ethical aims-
* Become carbon neutral
* Send no waste to landfill
* Extend sustainable sourcing
* Help improve the lives of people in their supply chain
* Help customers and employees live a healthier life-style
Various undercover documentaries have quashed most of that list of 'greenwash'.
I find myself getting drawn into M and S quite often, but there are many times when I come out with nothing except a little feeling of disappointment. Conversely, there are some occasions when I leave with my head held high, my bags full, and my wallet quite a bit lighter. So I have mixed feelings about this shop, with its long pedigree.
The food is great. There is plenty of choice, and the quality is excellent. Vegetables and fruit are always beautifully presented and they taste good. The meat is good, but if you have a really good local butcher then you should probably keep shopping there because there's nothing to beat personal service. We like the prepared canned meat - quite pricey at £2 a tin, but a brilliant stand-by when you need to rustle up a meal in 15 minutes. the cakes are good but pricey, and the same goes for the wine - I would advise looking elsewhere for that.
Many people go to Marks for the clothes. One great thing is the men's suits. There are not many styles on sale, but you can buy the jacket and trousers (they recommend you buy two pairs to even up the wear, which is both good salesmanship and good advice) separately, and try them on in the shop. In the bigger stores, the range is wide for clothes: it's a real eye-opener if you go to somewhere like M and S in Oxford Street for the first time, and see that a jumper you like is available in thirteen colours rather than just five. Another range I like in Marks is the Autograph socks. Wonderfully imaginative colours and designs, but not cheap. Ties are very good, and attractively displayed, often in a rainbow order of colours on a big wall. Shoes are OK, but the range is not as wide as I would like to see. Often, you are looking at £50 a pair. There are nice jackets and cashmere as well, but nothing is cheap.
M and S have sales, sometimes twice a year but these are quite disappointing. I like sales where everythng is reduced by at leats 10% and then there is a bargain rail. M and S just has a few bargain rails, and somehow the clothes on them never look as nice as those still displayed properly at full price.
For real reductions, though, you can go to the Outlet Stores. There are quite a lot of these around the country, and you can find them out on M and S's website. Here, everything is reduced by 30%, and there can be some realy crackerjack savings to be made on the rails - a £5 pair of trousers for £5 is typical.
M and S are famous for doing refunds, especially at Christmas time - so many gifts are given in an M and S bag with a receipt. Better still, they have done vouchers for a long time, and the latest version is electronic, so you can spend as much or as little of it as you want at a time, and save the rest for another day.
Marks also do mail order. I have found this frustrating quite recently when trying to order a lot of one item for a choir uniform. The website took the order and my money, announcing that the items were in stock in sufficient quantity, but then cancelled half. I had to keep reordering in small amounts, which took a couple of months, and I still ended up one short. for a big company, that was a poor showing.
Overall, though, I like Marks and will keep going back there, though I know I won't always spend money!
Marks & Spencers is a well known shop which can be found on most high streets. They sell a range of products from clothes and shoes to homeware and groceries. I have to say i am not a fan.
Stores are often filled with old people (average age of shoppers must be 60+!) They are large and airy with wide isles for walking. The store is seperated into sections for ease of use. I think the store designs are quite appealing and reasonably modern looking.
Its a shame the modern theme doesnt continue onto the clothes line. Even the Per Una range looks dated and very few people under the age of 40 would wear it. The general selection is even worse with dated cuts of trousers and poor fit. Underware is slightly better but very expensive in comparison with other shops on the highstreet.
Lots of additives in the food and very overpriced. I cannot believe the amount of e numbers in some of the food products. Cost is around 30% higher than tesco or asda. I have to admit though their organic wine is very nice (£5.99).
Not my kind of shop but maybe in 50 years i might be a changed woman!
I love M & S mainly because it brings back a lot of childhood memories for me. A massive M & S was built in my home town when I was small and after that I have many memories of trudging round after my Mum through this store often getting lost as it was that big. My Mum used to buy me all my favourite Disney outfits from the store. I had everything Lion King from the knickers to the leggings.
Anyway moving on to the present day M & S has definitely strengthened its position within the high street market. In the last few years it has become a lot more attractive to a more younger and trendier market. It has also kept at what it is good at: providing good customer service.
M & S sells a very wide variety of goods. The main goods of the store are of course clothes. The store sells clothes for every age from babies to a more mature age group. It also sells clothes for men and women. Along with the clothes come shoes and accessories. There is a beauty section that sells make up and other beauty products. It has a food hall, which has pretty much everything you need for your weekly shop. It also has a home and furniture section that sells items for within the home. More recently it has had a technology section, which sells items from TVs to I-pods. It also often has a café and sometimes a restaurant. Another part of the store is the bureau de change where you can change money for your holiday.
I am going to start by looking at the clothing. M & S sell a wide range of different clothing as I previously stated. Some of this is split into different sections including Per Una, Autograph and Limited Collection. As well as this they also have all the basic M & S items. I can imagine that M & S is great for women to buy a lot of the basic items they need. It sells plain tops and jeans, which are great to add to your wardrobe. The sizing also tends to be quite good, they often do lengths on trousers which is useful when you are a bit shorter like myself. Per Una is one of the first sub brands that was created within recent years. This range has a lot of more interesting and bright and colourful items. I find this range is quite popular with people like my Mum. They also do some nice accessories including some nice pink slippers, which I own myself. Autograph is quite a classic range, which has some good work items. Limited Collection is personally my favourite section even though I can't always afford the price tag. Limited Collection is a more fashionable range but at the same time is still quite stylish and classy. I think bringing this range must have helped them to reach a younger audience.
As well as your normal clothes there is also a big lingerie section. I absolutely love M & S for its knickers and socks etc. You can get some gorgeous underwear from here. I also love the fact that they cater for a wide variety of back and cup sizes with bras. I am not an average size so this is one of the only places I can buy nice underwear. The underwear again ranges from your basics to more fancy pieces. There is also a trained bra fitting service that is available for those who need to check they are wearing the right size.
I have not really shopped in the menswear section but they do seem to sell a wide variety of items here as well. They have a lot of good shirts and suits for men who work in office type jobs. My dad nearly always buys his shirts from M & S. They also have a good range of casual wear for men as well. The menswear section may have become more popular due to the advertising done by Take That to make the menswear seem more fashionable. It certainly makes me look at it in a new light. This section has got trained suit fitters who can help fit and alter suits.
The children and baby section is also good. They have a good range of clothes for all ages. I often buy gifts for other peoples children from here as I think is good quality clothing. It is also fairly reasonably priced. They also sell school wear and this section is very busy around the end of the summer holidays.
The shoe section can be a bit hit or miss for me. Sometimes I have found some really nice shoes here, other times I cannot find anything. I have bought a couple of pairs of nice dolly shoes from here. I got some leopard print ones for £4 in the sale and they are great and have not fallen apart like many of my others. They also have the different ranges in the shoes. I have got some nice work shoes from here also, and people often comment on how much they like them. They are little patent shoes with a strap across and medium heal. One thing I particularly like about this section is that they do half sizes. I am a 5 ½ myself and this is the only store where I can get my exact size. They also do wide fit so this is useful for people with wide feet.
The accessory section is quite varied and sells everything from jewellery to bags to belts. I have purchased a few nice bags from here. They sell a few good items that would make great gifts.
I haven't really bought many items from the beauty section but they have got a good range of make up products and other pampering products.
The food section of the store has got a good range of food items. Everything in the store is M & S branded; you won't get any of your Heinz here. All the items though are made to a good quality and also taste lovely. It is quite expensive especially if you are doing your weekly shop there but I think if you have the money then it is worth it. They have everything you could need for a dinner party, and once you have hid the packets no one need know you didn't prepare it yourself! They also have some good takeaway type meals that I think are just as tasty as one from a takeaway shop. I work round the corner from an M & S and often pop in there to get my lunch. They have loads of choice from pastas to baguettes. They also have a bakery, which makes fresh bread and cakes everyday. Some Marks and Spencers have got a desk where you can order food as well. This is usually party food, they have some really good choices for this including sandwich platters and mini cones of fish and chips. At Christmas you can also order your turkey from this desk.
The home section has got lots of items that you can use in your home. This includes bedding, kitchen utensils, cushions and many more items. They often do 20% off events in this section, which are great if you need to buy some more expensive items. We got a lot of our kitchen utensils from M & S and they are still in very good condition. They also sell furniture and there are desks from which you can order this. I have not had any experience of doing this myself.
The technology section as I stated earlier sells many items. There are staff on hand that are trained to give you help in this department. The items are probably slightly more expensive than you may pay elsewhere but at least you know you are buying them somewhere where you will have no problems if it breaks.
The café in the store sells lots of food and drink items and is great to sit down and have a cup of tea and a cake especially if you have been having a busy day shopping. It is often very busy in here but they do serve you quite quickly.
The restaurant is quite a new part of the store but is like a real restaurant. You can have a proper meal here along with alcoholic drinks. I have not eaten here myself but you can often get two can dine for £10 meal deals where two people can have a starter, main course and share a bottle of wine. I think this is a great deal and I have been told by others that the food is very tasty.
The customer service department is very good. Marks and Spencers is known for being very lenient with its returning and refund rules. It has recently become a bit stricter but it is very reasonable. Any item returned with a receipt within 90 days can be refunded the way it was paid. Items returned with no receipt, often gifts, can be refunded in the form of a credit voucher so you can buy something else within the store.
The staff as a whole are very friendly and helpful. Many of them are specialist within their section, which makes them useful if you need help.
The layout of the store is good although it would be possible to get lost in the larger stores. It is generally very tidy. The only time it can be messy is when a sale is on as everyone seems to go a bit mental.
I have probably missed something out but this store has so much in it that I would be here all week talking about it. Overall though I think that it is a great store and has a lot of good items in it. Its only downfall is that it can sometimes be a bit pricey but you do have to pay for quality.
Like I did with my Comet review, I am going to write a review about my experience of recently working as a Christmas Temp at Marks and Spencers food store. I may get criticised for writing a review about my experience of working at M&S, but I feel this does come under the heading which states M&S in general, so if you do not like this then tough luck.
So having graduated last summer I was in the need for some job to pay for my ACCA studies and there's only so much I can make of jobseekers every week. I applied to a fairly local M&S store for a Christmas temp job and got it. I'll be quick on the selection process, however it was fairly straightforward and consisted of a personality questionnaire, interview and role play exercise. The whole process was around an hour.
The training was simple, but very time consuming lasting two days. They went through all the procedures which is general for most firms these days and is mainly so that if anything happens to their employees that M&S is not too blame. The only problem I found with the training was that it was too long with only half the time needed I felt, however I was getting paid for training so this is hardly a complaining point.
Now onto the three weeks of customer service assistance that they hired me for. My job was simple and pretty much just consisted of me sitting on a till for four hours and serving customers. On the first few days I occasionally came across little aspects of the till that I was unable to use, however there was a silent bell that meant that the manager usually came quickly to assist me. Within a few days though I was having no problem at all and to be honest was just happy to get away from home. I also was on the shop floor some days and that just consisted of me going into the human side freezer and taking the milk and juice onto the shop floor. It was a simple job, but one that I was happy to do as I needed the money.
The advantages of working here was they provided me with a M&S discount card which proved to be very convenient around Christmas time. This gave me 20% of all products apart from technology, so I spent £100 on clothes that Christmas and saved £20, so a great save. Another great aspect of working there was the process at the end of the day called 'waste'. This consisted of all the food which the display date was that day and hence could not be kept on the shelves anymore and was available for only 25% of the original value. So of course I used to buy a lot of food at the end of the days for dirt cheap and it really was a bargain.
The managers were very nice and polite there and if they were harsh then they were not doing it for the sake of it, but because I was not doing something correctly and it was said in a polite way. The other employees were friendly and I made some great friends over my three weeks there although there was one employee that I will not name, who unfortunately followed me around for three weeks whenever he could. He also went and told random people that I was his 'best friend', even though I barely knew him but that is a story for another day.
Overall M&S is a great store to work for and if I have not got a job in the near distant future then I am sure that I will be looking to see if there are any jobs at M&S available to tide me over. The pay is decent and they are very flexible with their hours, and with the great discount available there is not a lot more you can ask for. Five stars all round.
I know now a days that Marks and Spencer's or marks and Sparks as we call it round our way, is seen by the younger generation as a shop for the old fogies and perhaps they are right but being as I am one of the old fogies they refer to, I love it.
Marks and Spencer's offer great food and great clothing that you won't find anywhere else on the high street but it is true that they are a bit expensive.
Many people would not even consider doing a food shop in Marks and Spencer`s because they could do the same shop in Asda or Tesco for half the price.
Trouble there is that the food you get from Tesco or Asda will not be of even half the quality of the excellent fresh produce that is on offer at Marks and Spencer`s.
As far as the clothing goes, I know it is not the most fashionable but I am past all that business and what matters to me is that the clothing I buy is of good quality and will be long lasting (ie) keep its shape when washed and the likes.
Marks and Spencer's clothing is of very high quality and I have never had a problem with a garment bought from this store in almost twenty years of shopping there.
They also do a great range of underwear and this is not just for the older people like myself, yes they do granny knickers and corsets but they also do very cute girlie stuff too and I am not against wearing a nice thong from time to time (too much information I know)!!
The long and the short of it though is that everyone should at least give this shop a try and I am sure that most will not be disappointed!