Anyone using the Liverpool Street - Colchester service will have reason to dread Anglia Railways. Colchester is served by First Great Eastern; peak Anglia trains don't stop at Colchester going out of London and are hopelessly crowded going in. The problem is that Anglia Railways run antique locomotives that are very unreliable and keep breaking down. Their trains then have to be rescued by the spare engine that they keep halfway along their London-Norwich route, at Colchester. (Freight companies using the same locomotive have the sense to use them in pairs so that they are less likely to get stuck.) Also local FGE services are always held if an Anglia is ...  Read the complete review

I have been using anglia railways all my life except that is when I go further into the country. Anglia railways is a regional train company operating surprisingly in east anglia!! The trains are generally tidy and the staff friendly. I was travelling from Cambridge to Ipswich at about 9:38pm on Saturday. I was one of the first on the train so I had a wide choice of places to sit but due to having a big bag with me I choose to sit in a side seat. Just before the train left Cambridge this guy got on and asked if the train went to Newmarket, which it did. He ended up sitting next to me, I don't know why coz there were plenty of seats. Anyway he ...  Read the complete review

A decent train company? Surely not? Well, I'll stick up for Anglia Railways for a number of reasons. First of all, they mostly seem to run on time. My usual journeys are Norwich-London on a Friday night (usually on time), and London-Norwich on a Monday morning (late about 1/4 of the time, usually due to incoming trains being late). On the bright side, even when they are delayed, they are pretty quick with the compensation and an apology/explanation. Secondly, I've never had any problems with rude or unhelpful staff. The conductors always have their ticket machine, and rarely give you hassle if you didn't buy a ticket at the station, ...  Read the complete review