could argos direct get any worse (Argos)

Member Name: laura

Product:	Argos
Date:	16/12/08 (142 review reads)
Rating:

Advantages: ive given you a land line number to contact them rather than 0845

Disadvantages: typing this still doesnt get me my goods

I paid in full for a leather corner group sofa from argos at the end of september, was advised it would be dilivered within 28 days. 28 days came and went went into the store to be advised it would be arriving the following week so got rid of the sofa i had and waited for my new one to arrive. The day it was actually due i phoned argos to be advised they hadnt received the stock into their warehouse and that i would have to wait a further month for my goods. i asked them to explain why no one had bothered contacting me sooner to advise me of this as i was 32 weeks pregnant and now had nothing to sit on. Waited another month for my sofa only to be told when phoning then to find out where my sofa was that there was yet further delays and i would have to wait yet a further month before i recieved my goods, at this point i went mad as heavily pregnant with two small children was bad enough but having to sit on the floor with them just made it a million times worse. Its now coming up to christmas have just phoned them as they promised me i would have my sofa this week but they have now told me i wont get it till end january/ start february, Will i then get told march and so on its ridiculous. Ive advised i now want a refund so that i can purchase one from dfs instead to be told if i want a refund illget argos vouchers even though i did not pay with argos vouchers in first place. i cant go to dfs to buy a sofa with argos vouchers i will never ever touch argos again nor will any off my friends after whats happened to me. and for all of you out there having difficulties getting your goods from this company saynoto0870 website you can chase yor order with this land line number 01785710253 its alot cheaper than repeatidly calling the 0845 number you get on the reciept, they answer your call alot faster and they do actually call you back most of the time from this number (you still dont get your goods though, and get fobbed of just as much)

Summary: dont buy from argos