Argos returns simple and easy. (Argos)

Member Name: jim1234

Product:	Argos
Date:	14/06/09 (55 review reads)
Rating:

Advantages: Product can be secured online for two days at chosen store.

Disadvantages: No free extended warranties offered by Argos on Televisions.

Returned a fan heater to Argos as it no longer operated the fan at the required power. It was 10 months old and they were happy to exchange it or credit the sum paid to my Mastercard. I took it to the payment counter and they credited the sum with no quibble at the Dartford store. Service was excellent, quick and efficient.

Purchased a bathroom light at the Orpington store after securing product online. Service made by a sleepy counter operator who seemed as if he wanted to doze off. Collection was excellent, as they opened the product for me so I could see that the fittings were OK, very good. Was hassled a bit to join the Argos credit card by a representative on the way out.

Returned an electric blanket that stopped working with just 5 days left of the one years guarantee. The Dartford store replaced the blanket with no quibble, excellent service.

Summary: A straight forward no frills store