I have had three of the major USA cable providers and so far Dish Network is the best one. There is minimal service interruption (especially compared to the likes of Direct TV), although in this day and age even that amount is too much! The installation and setup are pretty painless if they don't screw up the appointment time. Their customer service has been OK. Currently there are four main packages for the basic family, you are also given the option of paying $10 extra a month for the full HD treatment: America's Top 120 - For $24.99 for the first year, viewers get all the basic channels that will satisfy the ...  Read the complete review

On 7/9/2007 I came home and my service was turned off. On 6/22, I paid on-line and apparently, the payment didn't go through because a number was miskeyed. On 6/23 the cable was turned off and I immediately called and give the cs rep info to correct the error for $115. I understand that I owed $125 or whatever at the time but the rep on the phone never said anything about the service being disconnected if payment was not received in full. So basically my service was turned off because of $10 or 12 bucks. Not only that but I was told that I needed to make the payment that is due 7/20 today for services to be restored. Which I wasn't expecting to pay the 20th. In ...  Read the complete review

I live in the States, and own a Dish Network dish, reciever, and service. The programming service is great, but the customer service is not so good. Customer Service Details You have to disconnect your service at the right time, or else you are billed another month or don't get service for the rest of the month, the last or second to last day of the month is the best to disconnect. When there was no satellite service our dish could recieve, I called Customer Service and got yelled at because it was snowing. Not what you call customer service exactly. Programming Service Great programmig in the States, ranging from the Disney ...  Read the complete review