NTL Reviews

I have set up Direct Debit with ntl TWICE (and both times had to pay for the phonecall as their freephone number doesn't work any longer). However, they still managed to overlook that and have just sent me a letter saying that I haven't paid my bill and threatened to close my account!

In our household, we have ntl on the main TV and Sky on the one upstairs. With ntl, we have the one-line package which includes internet and telephone. So lets start with something positive. Ntl one-line is good value. You get broadband internet and digital tv for a very low monthly charge. Also, phone bills are minimal as they are included in the ...  Read the complete review

I'm not going to go into my usual lengthily analysis of the problems I have had with NTL as to be honest, I get so wound up about it when I do that I don't think it can be good for my health. Also, having read many of the op's here much of it seems to be covered. If - for some strange reason - you decide to purchase any NTL ...  Read the complete review

Well what can I say??? This has got to be one of the worst experiences I have ever had in my entire life, the NTL customer support line. We ordered NTL broadband 600K in February, ever since we have been experiencing our connection cutting out, sometimes up to 10 times a day, now on July 14th, our problem has just been finally fixed. ...  Read the complete review

I have just recently signed up to NTL. I did so because we needed a phone line, the internet and we would like digital TV. NTL offered a package that inclued all three, which would cost just £40 a month, and that included broadband internet!! They were very good about installing it. Luckily the person who lived in my house before had NTL, ...  Read the complete review

I have had NTL for some time now. The pricing is virtually the same as Sky, but with the added bonus that if you use their TV or net service you can use their excellent phone service for the lowest cost. All together, if you get phone, Digital TV and broadband internet from then NTL easily provides the cheapest and best service. The TV is ...  Read the complete review

I have been with NTL for a year and before they became NTL they were Cable & Wireless. I find the customer serivce tean good but when it comes to the engineer's that come out to sort problems out I find they only make matters worst. Like My fiance was watching the football game between England & Germany last year and NTL had come round to sort ...  Read the complete review

We were one of the first families to get ntl digital but we only got it because we already had ntl and the connection charge was free. After looking at the packages available we finally decided we would get the fun pack which had all the kids channels like nick and trouble. But obviously we had to get something for the parents whih we did. ...  Read the complete review

We first got NTL about 4 years ago now, when that oh so persuasive salesman came round and told us what a deal we were missing out on. Back then I think the only other major satellite/cable service was Sky, and digital hadn't even been invented then. We got shown the price differences between NTL (then Comtel) and Sky, and ...  Read the complete review

We were one of the first households in Teesside to get ntldigital. And basically I think it is simply great value for money. Recent stats show that ntl covers 3 million households, which is certainly a highly respectable fraction of the British cable community. If you don’t know what the ntl deal is, then basically you connect to ...  Read the complete review

We gained NTL Digital and opted for the Broadband Internet package which comes with its own super quick modem! we had to wait over 2 weeks for the modem i installed it but it wouldn't work, i queried this with NTL my local office was closed (what a suprise) i ended up with the general help people up north, i explained the probs and they ...  Read the complete review

I have been with NTLWORLD now for nine months and I just can'nt fault the service as a normal ISP service provider. But living in Scotland in a rural area I would really love to have a Broadband connection But I don'nt think this will happen in the near future as I think NTL have now cabled into the areas where they think the money ...  Read the complete review

NTL is trying my patience somewhat so i thought i would give you my opinion on it. I'll start with the teletext,as in we don't get ours for some reason.I quite like having teletext for the sports headlines and the football results,but now i have to log on to the net or listen to the radio for the latest news. Although net access is ...  Read the complete review

I had been a customer of the sky satellite and phone service for about 14 months,untill i changed address and decided to try a new service.In my previous service,i had two separate phone bills.One from BT for using their line,and one from sky for using a cheap call rate number they provided,which was to be dialled before the number you ...  Read the complete review

Lured by the disappointment of not being able to get ADSL from BT in an ADSL enabled area, I turned to NTL. They provided me with digital television and hopefully with a choice soon of a cable modem, whilst having the chance to use NTLWorld free Internet. If only things were so simple. I rang NTL and within a week had the digital TV and ...  Read the complete review

NTL - No-one Truly Listens.... The pamphlet came through the post and said: Free offer, phone us now and get your connection and digibox free. What a nice deal I thought. I phoned NTL, and had a positive person on the other side taking in all my details until I was exhausted giving out all the details necessary that called for ...  Read the complete review

having had an ntl analogue box i was positive that moving to a digital service could be nothing more than a positive step. How wrong I could be. The engineer who installed it had no concept of how things plugged together (i had to draw him a diagram of how my tv, video, hifi and dvd linked together AND he's been at the whacky ...  Read the complete review

I guess I should really be writing this about Cable & Wireless too, but as they are now NTL, then this is the right place. I first delved into the world of Sky television 5 years ago, when we purchased an analogue cable set. At the time it was amazing, as i'd never been able to watch the multitude of channels, such as Sky Sports etc. ...  Read the complete review

Why the warning in the title? Because there are two things about NTL that you need to be carful of... a) Their customer service and b) Their pricing structure. That's not to say that it's all bad, but there are choices to be made. >>> Customer Service Now granted, this is not the fault of the staff themselves. When you ...  Read the complete review

I've been anticipating to write an opinion on NTL for quite a while now, since I'm only 14 and leave all the billing to my parents, I wasn't sure whether my opinion would have been to the highest standard. But anyway, here I am writing my opinion with the help of my Dad when it comes to the costs and money! As long as I ...  Read the complete review