Telewest

I was attracted by the cheap deals, I'm pretty sure that the monthly costs are the cheapest around. I move around a fair bit because of my job so I was dissapointed to discover that if you don't move into a telewest area you have to pay them off. bt doesn't insist you honour your contract if they cannot provide the service. However, even with this charge the monthly charges were cheaper than the second cheapest phone, telly and broadband providers so I went for it. I was a bit worried about the bad reviews I'd read but I had no problems with the service; it always worked just fine. Now I have moved house (early - paid about £90) I don't think I would go back ...  Read the complete review

*UPDATED BELOW* Our first foray into cable TV was with Telewest, just under a year ago. It's not an experience we'll be repeating. The set-up was a fairly painful experience. After nearly four hours of being unable to get the set-top box working, the engineer announced he had to go to another installation, and that we should try the box again every couple of hours! To be fair to the second engineer, he (apparently) lodged a complaint about the first while he fixed the problem - but he managed to get the box working in minutes, and it's a mystery what had been baffling the first guy. We'd taken the basic channels + phone ...  Read the complete review

Getting Better All The Time - Advantages: Picture Quality, Channel Choice, Excellent Customer Service - Disadvantages: Lack of PVR e.g. Tivo

I moved to a complex of live work units last year and Telewest had the monopoly on the entire place. Poor me. Poor everyone who lives here. I signed up for a phone, TV and broadband package. The first thing i discovered was, compared to my old Sky service, how painfully S...L...O...W all of the TV services were. Worse still, sometimes channels disappear, can't tune or just generally don't work very well. The remote control works when it feels like it. I paid a fortune to have a Sky dish fitted on the roof of my old apartment block but compared to the horror of Telewest it was worth EVERY PENNY. BILLING NONSENSE ONE - A TASTE OF WHAT TO COME ...  Read the complete review

I was bombarded with telewest promos for quite some time, as Iwas a Cable London customer for about 10 years. As Telewest bought out Cable London I thought that I would upgrade to Telewests digitial service and go for more T.V. progs. I now regret this move as their service is to say the least diabolical. The T.V. service has crashed many times since I have subscribed to them, which has been about 6/7 months approx., As I sometimes need to record some programmes I miss the full content, and having reported this to Telewest customer service I am told it is one of those technicial faults that happen and they appolagise, which does not help my missing programmes that I am ...  Read the complete review