i have found CQout to be a great auction site.
as to uplaoding your stuff, the interface is easy.
you can use your own templates and colors to personalize your auctions.
i particularly like securepay, its an in-house escrow service that as a buyer has helped on more than one occasion.
we all know that sellers sometimes fudge the details to make the item sound better and this can lead to disputes securepay deals with this problem, if you are not happy, you send the goods back to the seller.
CQout gives you your money back.
so you can buy with complete security.
i find other auction sites too technical these days and quite daunting .
obviously its not as big as Eboy but its a more personal and help is at hand from the excellent customer services usually within a few hours
so i use CQout first and always get sales
their fees are a lot cheaper too
i would like to offer a few words in Cqouts favour.
i am not a seller only a buyer but usually of computer items costing a few hundred pounds, not a lot of money i know but it is to me.
i bought a 2nd hand laptop from a rated seller, i paid by securepay, the in-house escrow service. when i got the laptop it was not as described and frankly was rather tatty with a few running problems. so i consulted with Cqout as to what to do, they said simply return it, my money was safe. i did so and got my money back from Cqout within a few days without any problems or ill will at all. had i used Ebay and paid by paypal i know it would have been a very different story. there would have been lots of acrimonious exchanges between me, paypal and the seller. this is a much simpler, infinitely more secure environment to buy in. the selection may not be as big as Ebay but if push comes to shove i would rather pay a little more on Cqout and know my money is secure than trust it to ebay and paypal.
i hope this review balances some of the negative things that have been said here about Cqout.
as i said before i am not a seller and cannot comment on that side of things but for me as a buyer they are the no.1 choice in on line auctions.
i ask to come over here by my customer timekeeper to look at whats say about cqout he sais that lie were say about Cqout by some of the people. i do not read/write english so good i am from China but i can tel you i very happy to find cqout thy easy to work with, have many customer and make me happy if i have problem with customer they help me and customer to work problem i not sure what happen with other people but i am ok with cqout they good business, help me and my family a lot thank you
i am a registered seller and a buyer on CQout and vehemently disagree with this self opinionated, biased and factually incorrect review of them. quite why Nathan got so irate with Cqout as an on line auction platform provider about seller failing to provide a pair of sunglasses is completely beyond me. Cqout are NOT the sellers of any goods, and certainly not of these 8 year old model sunglasses. (was he browsing the antique section?) They are simply a platform for buyers and sellers to intermingle and buy and sell to each other in an safe and secure environment
Cqout are an auction site platform only they do not sell anything to anyone. the £2 joining fee paid by credit card is a security measure so that you can't just sign up as anyone you like and place bogus bids on auctions that will never be completed like you can do on Ebay. the £2 fee is used to make sure you are who you say you are and not a schill bidder. it stops annoying non paying buyers. if Nathan, as the buyer of the sunglasses was not happy with the performance of the seller who sold him the sunglasses then he should simply have said so by using the rating system provide by Cqout to rate the seller in a negative manner and by doing so effectively warn other users of Cqout that are contemplating buying from that particular seller that he has not performed well in the deal you were involved in. its a very simple system and they police it stringently, three negative reports and you are banned from the site. i re-iterate for the sake of the emphasis, CQOUT DID NOT SELL NATHAN ANYTHING ! the independant seller of the sunglasses who listed the sunglasses on Cqout was the person who sold Nathan the sunglasses which it turned out he did not actually have any stock of.
as a consequence of his stock shortage the seller was honorable to have refunded his money to the buyer as he could not supply the sunglasses. i can tell you that's never once happened to me on Ebay, i have always had to chase and threaten sellers to solicit refunds for stuff that's not arrived and have even had to suffer clawbacks from paypal running into the hundreds of pounds from thieving buyers using credit cards to pay by paypal then claiming they were stolen and initiating a paypal clawback so they finish up with the goods and the money. this does not happen on Cqout, all credit cards and their owners addresses are bank verified and have to go through a stringent security screening. i have never had a problem on Cqout like i have had on Ebay. its clear Nathan is upset and may have a valid point about sellers inadvertently listing what they do not have but he is finger pointing at the completely wrong person. Cqout are NOT the sellers of the goods, the registered independent seller on Cqout is the seller, if a problem exists he should address it to the person he entered into a sales contract with NOT the auction platform it was presented on. Nathan is completely wrong to publicly criticice CQout in this manner, they are not responsible for his problem at all and whatever derogatory comments he might have to say about the seller and his host CQout, the seller was good enough to refund his money without any prompting, he apologised to the buyer, and admitted his error. for me that says a lot about the quality of the sellers on Cqout and the way they police their business and protect their members interests. he could have kept his money and walked away as many sellers do. Cqout is like a market, imagine this, if you bought a bad T bone steak from a retailer in Smithfields, who would you run to about the bad T bone ? the retailer of the steak or the boss of Smithfields? or some on line review site? then ask yourself? would that seller of the one T bone steak out of the tons of meat sold there by hundreds of independant sellers make Smithfields a bad place to buy a T bone steak? i think not, especially when nothing was lost and only Nathans ego was bruised that he could not actually get the sunglassess he wanted. i would bet if he had asked the seller he would have gladly given him his £2 back and request Cqout cancel his membership. i know i would have offered it to him just to get rid of him if he approached a problem with me in the same way. in fact if he tells me his user name i will happily pay the £2 to Cqout he seems to resent paying so much and ask them to have it refunded to him on condition he is banned from the site. in my opinion, Cqout is a happy secure community of like minded souls that does not need misguided people like Nathan frequenting its hallowed portals.
I am always on the hunt for bargains, don't like paying retail if I can help it.
I wanted a high capacity SD card for my camera and there were several listed on various online shops, I saw some very cheap ones on Cqout.com. First thing I found was that the site asked me to register and wanted a fee of £2 for doing so. This at first put off a little, but when I read why they were doing this, I started to like their approach. The reason they give for this is that it allows them to verify users and keep out scammers.
The site had a good range of SD cards I was looking for and one particularly cheap one took my eye and I bought it. Straight away, I got an alert advising me as that as the seller did not have any track record on the site, I should use their SecurePay payment system to protect myself. The service did have a fee, but I was getting the card so much cheaper than anywhere else, it still made sense to go for it. So I paid by SecurePay.
Then I got the seller who contacted me with some long winded excuse as to why he could not accept SecurePay and wanted me to pay with bank transfer or paypal. When I refused, he turned ugly and it was obvious his plan of a scam had not worked.
I notified Cqout who were really efficient with dealing with the situation and confirmed that I had done the right thing. I got my full money back and the seller was banned from the site.
I bought from another seller on the site with a bit more trading history, my SD card arrived quickly and I got the bargain I was after.
I thought the Cqout system was great and certainly protected me in these situations and I am glad I found the site and my bargain
CQOUT - What a waste of time and a con.
So I end up breaking my favourite pair of sunglasses of 8 years. I was devastated as they were very difficult to get hold of in the first place and nowhere sells them anymore - until I go hunting online and come across CQOUT. I find them! Exactly as I want them. I was a bit dubious of the site and especially their £2 registration fee for buyers which I thought was odd comapred to other auction sites. Bid for the item. Paying through Paypal.
4 days later I get a refund to my account and a note saying, "Sorry we are unable to supply this item. Our auction listings are uploaded automatically via a datafeed upload. An old CSV file was used for the latest listings, and unfortunately this old file contained some items that are no longer available. Sorry."
So basically half of their products don't exist - but we'll take your £2 registration fee thanks!
Stick to what you know and what you have heard of. This sites a waste of time and there is definately something dodgy about them...
I have to regretfully admit,I have been caught by CQout.I uploaded some material to them and low and behold £7.00 plus was taken out of my Bank account.I emailed them to ask what was going on they wanted me to phone them on their 0844 number,which I did not next thing I know they have taken out £35 plus.I decided there then to phone them,and ask for my money back,which he refused.I ask EVERYBODY to be VERY VERY careful,before you use CQout.Or in other words:-C onsiderQ uittingOUTYou have been warnedNO STAR RATING,you are joking,looks like I have to give the very least
I have been a buyer on CQout for several years and I prefer it to other auction sites, because of it security and user verification. They charge £2 to your card as a process of verifying user details, when you first register with them.
The explanation on CQout web site is that it allows them to keep out the majority of fraudsters who give false contact details. That way I know I will end up dealing with real people.
I know most other sites do not verify their users and other sites who say they are able to verify a user's detail without making an actual charge to that account are being less than 100% truthful. This is because until an actual charge is placed on a card it is unlikely that the rightful owner of that card cries foul! So a fraudulent or copied card can be used for validation successfully without the rightful owner ever knowing about it. The acid test is when a charge actually appears on the statement.
I feel safe when buying at CQout and have never lost any money, because I use their in-house payment system SecurePay which gives 100% protection and all sellers are obliged to accept SecurePay, couple of times I have bought Games Consoles which just looked silly cheap and not surprisingly the items never materialised, but I was not in the least concerned, I reported them to CQout, I got a full refund and the sellers were banned from the site.
This is a very different experience to the payment protection at say PayPal, where in my experience they are so many conditions and get out clauses which make actual level of protection "not worth the paper it is written on" ( as the expression goes ! )
The only downside of CQout is that is does not have as many items as say eBay, so you can't always find what you want, but I always search to see what is listed at CQout before going elsewhere if I have to
I found DooYoo whilst browsing the internet and saw these awful reviews of Cqout and felt i must register to try to give some balance to this column.
I am registered on Cqout, have been for many years and have bought and sold on the site on a casual basis and my experience with them has been entirely contrary to most of the poor reviews here.
I was happy to pay my £2 registration fee to Cqout as i was told it helps keep the site secure, as they can verify every person who registers with them with the credit card. They said it helps stops bidders who do not complete after bidding and sellers who are crooks. I do not know if that's true but i they seem to be laden with secure software and i have had no security problems at all
i note there have been some cruel things said about the lady Rita by some of the reviewers and i have no doubt that if that is how they choose to behave when posting on a public review of her then i think it says a lot more about them than it does about her. Seems to me they have lots of class unfortunately it's all second!
My experience of Rita has been very positive; she is business like, 100% honest and forthright.
Her responses for assistance requests are fast, usually within a few hours, sometime within minutes.
I have waited days on EBay to get a stock answer
She tells it like it is and addresses the matter in hand, in clear understandable English.
If you need to have your information served up with a sugar coating then go elsewhere, but if you appreciate concise, accurate & solid answers then she is the one to deal with.
Personally i like that attitude, i have no time for sales flannel, and for the standard answers delivered by some automaton drone who really could not care less about your problem
Rita has commendable passion for what she does and i appreciate iT.
In my opinion all the complainers here must have broken the rules of Cqout at sometime and have come here to vent their spleen in some childish attempt to wreak revenge on the site by attacking its unblemished reputation and use DooYoo as a vehicle to insult Rita.
i have no doubt they could not better Rita in their two way interactions via Cqout and were likely subsequently banned and feel the need to attack her anonymously here, i expect the authors will feel better for it, but in my experience most of the bad news that has been written here about her and Cqout has no basis in truth at all.
As to buying and selling experiences, i have had the odd problems but all have been sorted out with the buyers, sellers or with the aid of customer support
I have not lost any money to anyone on Cqout
I cannot say the same about my experiences previously on Yahoo auctions, freeserve auctions or even the mighty EBay
In my opinion Cqout is a safe, professional environment in which to buy and sell.
In my opinion it is not deserving of the outrageous criticisms leveled at it by the small minded people who have posted bad reviews on here.
They probably felt that strict rules applied on the site should not apply to them but i say the strict rules are there to protect the rest of us from the likes of them!
So i say good riddance to them, who needs those kinds of rude arrogant people?
All i want is an auction site, where i can buy and sell easily, with confidence to and from like-minded people and have a pleasant experience in the process.
For me, Cqout is the place, where you do not have to interact with idiots, their security methods seem to have a filter to keep them out
Based on some of the reviewers here, who are no doubt banned from the site, it seems to be working......
This is the most horrible auction site that I have ever been on. I thought ebay sucks, I just realize that's only because I didn't know about CQout.co.uk before. I can only suggest you to stay away from CQout.co.uk and stay away from the "Miss Rita" from CQout.co.uk, she is the rudest human being that I have ever known on this UNIVERSE!!!!!!! I really wonder if she owns CQout, if not how could she still be working there? As a business owner myself, I would never keep a such bad customer service in my business for 1 second. AGAIN! STAY AWAY FROM CQout! STAY AWAY FROM RITA!
Cqout.com seemed fine for awhile until the 'Gestapo Like' help you get from the AuctionMistress - Miss Rita' comes into play. If you pay a security deposit as an overseas seller and you do all the right things - do not ever expect to get this back if you leave CQout! Many of the fees charged also from auctions sold from buyers who never pay also don't seem to be refunded.
CQout is a Sheep in Wolf's clothing - buy off the site but think twice about selling!!
Save yourself some aggravation and simply avoid CQout. Really, avoid them; you'll thank me for the warning.
In Jan 07 I ordered £25 of protein supplement from cybercheckout through CQout. After repeated e-mails I have still not received the item, or the refund cheque I was promised.
If you ignore my advice and opt for CQout then make sure you initiate a payment dispute as soon as you're able to do so, otherwise you'll end up out of pocket.
CQout is frankly a rubbish site that actually seems to favour the seller instead of encouraging the buyer.
BUYERS BEWARE. I recently logged an "Instant Bid" for a laptop Wireless LAN Card. I had to contact the seller, as although he advertised that he accepted PayPal on the item he did not have a registered email with them when I tried to pay, STRANGE EH! When I called him he said that as PayPal fees were exorbitant he had stopped dealing with them. He said I could pay by CQout's on system on the page. There seemed to be a foreign ring tone on a UK phone number as well when I called him. He also told me that he was from Africa. Alarm bells rang.
I wasn't happy with this at all. It was then I started digging further and discovered that he was selling a warehouse proportion of goods but operated out of a private address in Northern Ireland. I realised that the seller had over 21,000 items for sale but no stats, good or bad. Seemed like a scam to me. I immediately contacted the Auction Master for advise and help. They advised that the seller was known to them and was not a scammer and as I had already started the transaction that I was obliged to complete it.
I went ahead using their in-house payment service and immediately regretted it afterwards as a week later I called the seller again to say that he had not answered any of my mail requests to advise of a delivery date. He told me that the goods were no longer available and that he would get me a refund organise but as he had 2000 unanswered emails on his inbox it might take some time, he also could not find the funds form CQout either, he was in chaos.
I again contacted the Auction Master who had previously advised me that I had to proceed, but they didn't care at all, they stated that their guides to safe transactions held all the advise that they could give and that I needed to contact and deal with the buyer.
2 weeks later, no goods and no money.
My bank holds a different view, if after 30 days the goods or the refund are not apparent they will call back the funds from CQout under their credit card buyer protection scheme.
Oh well it's back to eBay I guess......
After seeing CQout briefly mentioned in the Sunday Times I decided to give it a try. I have been selling on eBay and several other sites for years and was keen to expand.
After trying to register failed, despite all the confirmation emails having been recieved and replied to I contacted customer services. The reply I got was completely out of order and sarcastic and so when I requested my 'registration' fee be refunded they basically told me to 'f' off.
The site is full of spelling errors, misleading info and is slow and awkward. Sure they are cheaper than eBay, and I often get fed up with eBay, but to be honest there is no comparison. Use eBay or one of the specialist sites. CQout is a joke and really not for those who are serious. It has no respect at all for customers and you will surely sully your reputation by using it.
You have been warned!
I have found this site to be biased towards sellers at the expense of buyers. I received an item today that is not what was advertised. I suspect that it was not 'fully tested' as claimed, or the seller would have realised it was not what they claimed.
I contacted the seller who was initially helpful and offered a refund or replacement, but only if I paid for returning the item. I objected to this, I don't expect to have to pay more for an item when the seller doesn't know what they are selling.
The seller refused to fund the return shipping, and the only way to have the matter mediated by CQout is to leave negative feedback.
This turned out to be a waste of time, as the 'auctionmaster' thinks that it's reasonable to expect a buyer to pay to return incorrect items. When I drew their attention to several guidance pages on the web concerning return of faulty or incorrect goods, their reply was "And as for the pages you are using for your reference and guidance they are not entirely correct or accurate!"
Surprised me, as I thought that Trading Standards and the government knew what they were talking about when it came to law.
The only conclusion I can draw from this sorry affair is that CQout are so desperate to attract sellers that they are willing to ignore unfair practices to keep the sellers happy.
I have, by way of comparison, had the same thing happen on ebay a couple of times, once with damaged goods and once with an incorrectly described item. Guess who had to pay the return costs both times? here's a hint - it wasn't me, the buyer.
Also, the negative feedback that was left has been removed by the 'auctionmaster'. Is this a fair and unbiased view of the seller? I think not, it stinks of protecting your income.