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Abbey National
Newest Review: ... i have bills and other payment were due) Of course my choice was the 2nd option. So, the gentlemen said that he is going to put me in the A... more |
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Abbey - bad customer service (Abbey National)
Member Name: patriciashort
Advantages: somewhere i can put money in an account Disadvantages: where do i start
I have been banking with abbey since i was a child and my parents set me up an account and i can honestly say that their customer service and there charges are ridiculous, i.e. i ordered some maternity pants online and they payment went through and it even showed on my mini statement so i took the rest of my money out to find that it hadn't gone through and it was an error on abbeys side. because i had unsufficient funds i was charged by abbey once for not having funds and again for being in an unauthorised oberdraft, even though abbey admitted fault i still had to pay the charges. They have also sent me about 3 cards when i never even asked for one. You can't understand anyone on the customer services team and they don't do what you ask i.e. i asked to cancel an account and they sent me another card instead. Summary: bad bank |
Last members to rate this review:
(4 members total)
Overall rating: Useful Last comment:
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One of the safest places you can put your money, shame about the interest paid
Open your bank account at some other place instead
Here you WILL meet the happiest people in the world!
Barclays Bank community accounts - avoid at all costs.
A varied experience over the years
Well known in banking circles....
Do you have a Natwest Student Account? Read on!
super helpful assistant restores my faith in customer service
Abbey



