Abbey National Reviews

I have a childrens bond with abbey, it was set up when my son was two, the interest rate on this was and still is very good. In the years I have been with abbey I have never had any problems but I haven't got a bank account so I cannot comment on that side of things.] The first bond's term was up and I decided to open another bond and carry ...

I was with the Abbey for bout 16 years, at first all was fine, then I got made redundant and instead of being helpful and understanding (what was I thinking they're a bank!) they heaped charges on me at regular monthly intervals, more charges being caused by charges - I spoke to their friendly helpful staff who encouraged me to increase my ...

To Nappy National....ermm Abbey National. I have been a loyal servant of yours for over 13 years. If you were superstore I would of been able to retire on the reward scheme bonuses through loyalty alone. I understand your a business and require ample amounts of cash to keep your employers happy, especially at Christmas when 5 parties are planned ...

I recently moved accounts to the Abbey. They promised a seamless transfer, but failed to deliver. Numerous direct debits didn't transfer for months, my mortgage went unpaid, they refused to pay charges incurred as a result (although their advertising promises this). They misrepresented their account set up - transfers between Abbey accounts were ...

This summer, I graduated from university and began my first “proper” job. Having been brought up to have a savings habit (something that I had been unable to continue with during my student years), one of the first things I wanted to do with my new income was to get saving again and build up a little bit of financial security. Now, there are many ...

Abbey National? About as useful as a chocolate fireguard! The sitaution: I did some work for a German software vendor, and as such got some cash transferred. First transfer got through even though they made a cock up on the sort code (without my knowledge I'll have you know). Second transfer of over a grand and a half has just gone missing. I have ...

I thought it was time I wrote about my bank account which is with Abbey National or Abbey as they are now known. I only realised recently that they had been taken over by a Spanish Bank however I have not really noticed any changes to my account and there has not been any improvement to the level of service that I have received. I ...

i moved to abbey a year ago and all in all i think they're one of the better banks to deal with. overall i am very happy but there have been some bumps in the road. after going to the branch with ID they said was acceptable after a couple of weeks they stopped my debit card without warning because the bank manager wanted to see my work ID. after ...

* Apologize for incorrect spelling and grammer, i havent checked it and i just need to vent b4 i go 2 work. My mum and brother have been with abbey for years so I decided to move from Halifax to abbey. So it was just my luck that abbey was open on Saturday in camdem, so I went in with a print out of Halifax bank statement ...

i ave bin with this bak for years and never bin told about this new 30pound fine for when u overdrew but they still toke it out of my money i over drew cos this bank along with any other bank let u overdrew even wen u aint got an over draft so y do they do it cos they can rip u of thats y they did it to me an theyl do it to u i was fined 346pounds ...

The Abbey National is now the Abbey following an acquisition by a European multinational. I joined the Abbey National just before it became a PLC and enjoyed a windfall from share options issued then. I transferred due to dissatisfaction with another bank and found facilities for transfer very easy. Even in the 1990’s they took care of all my ...

I had an account with Abbey, but closed it last year as I was not using it enough. I have since opened a joint account with my partner. Staff in Abbey branches make you feel valued as a customer. Many other banks will ask you to make appointments to open accounts with them, my advice here is to just walk away, go and see Abbey. They ...

**Please note before reading this opinion that it is under the 'in general' category and is therefore solely about that their customer services, not any accounts or other financial products they offer. Also, if you think you've read this before, that is because it was lost when the system went down a couple of weeks ago** I ...

Free business banking with the Abbey - expect a second class service. It's a good job they don't charge. Accounts issued with an Electron card that cannot be used anywhere. Tried to get a normal switch card, after 4 weeks received a card with my name spelt incorrectly. They they have 'run out' of cards and cannot print more for ...

I have been a customer of the Abbey National for about five years now. Having moved to the west midlands area and settled into a house in the country, I thought it best to open a bank account in town. I have also an account with the lloyds but wanted an account to just save up in. When I went into the branch to open an account, I was ...

And its possibly the best bank I've come across. In that time there hasn't been any problems with the operation of my current account at all. They have flawlessly set up my direct debit mandates, my standing orders, and processed my bill payments without flinching. The money has left my accout with ease. I'm ...

Abbey National is the major high street presence o0nline bank, which offers its users range of saving accounts and services. Like Barclays and Halifax, the service is also available through other media rather than just the high street, users can log onto their site or telephone their customer service; however, unlike Barclays or Halifax, the Abbey ...

Abbey National, the habit of a lifetime. How many of us change bank accounts regularly or look around for a better deal? Let's face it most people will shop around for the best mortgage deal before committing to one institution. How many of us are happy with our current bank or building society account? If we're not do we actually ...

Having been with the bank for nearly four years, have not got too much to complain about, they were so much better in terms of customer service when I joined them than Midland (now HSBC). On the whole the bank is fine. There are niggles though. 1, When I go into pay a bill I don't want to keep being reminded that I can do it ...

My husband and I have had a few bad experiences with Abbey National that put us off for life. If started off OK, we banked with them for about 14 years. We had a current account, savings accounts, TESSAs and a mortgage. We went to them for financial advice and trusted them. But after they changed into a bank, things went ...