Abbey National Reviews

7 years ago I opened an instant saver with Abbey national, as a means of saving for large items of expenditure. At the time this was the best rate on the market however over time the rate has drifted down so that now it is a pathetic 0.5% - my savings were actually becoming less valuble since inflation was greater than this rate. I am unaware ...  Read the complete review

I started saving with the Abbey National at the tender age of 7. One day a week the customer service advisors would spend a morning at the school and year by year we would get out of classes and loyally take our money along to the hall with our card and the kind man or lady would take our money.... It's a nice picture isn't it? A ...  Read the complete review

Dear Bank Manager I've been banking with Abbey National for some 10 years now, and as time goes on I find myself less and less satisfied with the service, or lack of it, that the Abbey offers. At the end of the 1980's and beginning of the 1990's, the UK public saw the Abbey National Building Society demutualise and ...  Read the complete review

I have been with Abbey National for longer than I care to remember and until quite recently had barely used my account except to deposit cheques etc...However, about a year ago I began to use their services more and more and was surprised to find that after about three months Iwas given the oppurtunity to upgrade my account to include a Visa ...  Read the complete review

I run an internet cafe above the local branch of abbey national where I also hold an account. I have found that the 'e banking' service they provide is one of the best i have seen yet. The service allows you to check your balance,move funds, print statements <in a printer/ink friendly format> and muich much more. The ...  Read the complete review

I have been a customer of abbey national for about 10yrs. And I would not recommend they to anyone else. I have found that Abbey National do not really care about you as a customer. The reasons being 1) All they want you to use the branch for is to pay money in and draw out. Everything else has to be done via telephone or internet ...  Read the complete review

I have been a customer of Abbey National for many years now and am happy to say that I think that they are great. I have a current account with them which has a lot of direct debits and standing orders going out of each month and they have never messed them up once. I always get my new cheque book in plenty of time before I need ...  Read the complete review

I have been with Abbey National for over 3 years now and am quite happy with their service and the facilities they offer. I loved the telephone banking service it made things so much easier for me with having four children, to be able to check my account without leaving the house. But they have gone one better now and brought out online banking. I ...  Read the complete review

I have been an Abbey National customer for more than 15 years and strangely enough I always felt I would be loyal and stay put. However I now wonder if I did that because it was less hassle. I have had varying accounts in order to save money and as I have got older and wiser I now shop around. I have closed the majority of my accounts as the ...  Read the complete review

I am all in all very pleased with the Abbey National. I have banked with them after opening my first current account when I was 18 and throughout all these years they have been helpful. Last year my hubby was dismissed while off sick and we had no income!! Not much fun with three children in the house and when he phoned up to explain the ...  Read the complete review

Ah, there is good news upon Scottish Provident and Abbey National bankers as Abbey National are in a bid to take over Scottish Provident. This is good news for the bankers as some are expected to get 6,000 pounds by the take over bid. I myself have been a Abbey National Banker for about 6 years now and i have no quarrels with the service and i am ...  Read the complete review

I have been an Abbey National customer for 7 years and up until last year I didn't really have any problems. But I only had a savings account so didn't really use any of their other services. However last year i decided to open up a current account with them as I had got a second job and wanted my wages paid into a seperate account. ...  Read the complete review

It can be a big decision to make to decide which lender is the best for your mortgage, or even which bank or building society is best for your money. Over a number of years it can make HUGE difference. However with so many different banks and building societies the choice is not easy. Then of course there are a whole number of different ...  Read the complete review

I had been a customer with the Abbey for over 10 years, and for the last 7 had been having my salary paid in monthly. They had always been really great, offering me loans, credit card and upping my overdraft when I'd spent too much to avoid bank charges. In January last year I was made redundant - at the time I was 8mths pregnant, so ...  Read the complete review

I have been a customer of Abbey National for 12 Years now and I have never been so disatisfied with a company than I am with Abbey National now. What on earth are they doing. Two branches in my area have closed down leaving one branch that I can now use, why? I can only assume its because of cost cutting, also they have made ...  Read the complete review

My husband and I joined the Abbey National about 7 years ago once we got a mortgage with them. We wouldnt consider going anywhere else. Prior to them we both banked at Barclays and simply found them unhelpful and well basically a pain. The Abbey National have been brilliant especially whilst I was on maternity twice and money ...  Read the complete review

Abbey National is a bit old fashioned. They made a big thing of wanting to be a bank and they often have trouble acting as a serious financial institution. They use bank books - now who needs bank books these days. They are so old fashioned it is unreal. The scope for fraud and theft is so large with the use of these things it is ...  Read the complete review

My husband was with the Abbey National when we got married ten years ago, and so we opened our joing account with them. We have been with them ever since, have our main current account with them, and also our mortgage. We stay with them because we know the bank manager now after all this time, we trust him, and know he does his best for us. He ...  Read the complete review

My first building society account was with Abbey National many many years ago and I had a mortgage with them. All no problem. For the last year or so I have gone off them. Main complaints are overlong queues in the local branch and non-competitive interest rates on savings. Also a lack of xo-ordination between head office and the branch. For ...  Read the complete review