Bank of Scotland Reviews

I feel very saddned to have to be writing this review on the Bank of Scotland, especially one with hardly any positive points. Before I start, I would like to mention the excellent service I have experienced in the Edinburgh branch, the staff are attentive and very welcoming on every one of my visits. Now for the negative ...  Read the complete review

Most of the banks in the United Kingdom particularly have not had it easy especially for the past one year. Bank of Scotland is no exception and being part of an institution which has more or less contributed to the credit crunch, it is no wonder that they are not looked upon very favourably. I have been banking with Bank of Scotland ...  Read the complete review

The Bank of Scotland has a long history, having originally been formed in 1695 and for many years had its imposing head office on the Mound in Edinburgh - a branch I used to love to visit on occasional trips to the city in my youth. Of course the credit crunch has seriously weakened the bank. It merged with Halifax in 2001, ostensibly ...  Read the complete review

The Bank of Scotland (BoS) is one of the oldest banks in the United Kingdom, its beginnings being traceable back to the 17th century. The bank was created by an Act of the Scottish Parliament and was the first bank in Europe to issue banknotes, and still does to this day. In 2001 BoS merged with Halifax to create HBOS, one of the ...  Read the complete review

You will get value for money from this review because technically I am writing about 2 Bank of Scotland products in this one review. First I will start with the good bits. This has been the only bank i've used. I've been banking with this bank for about 12 years and although when I first joined and I was putting hardly any ...  Read the complete review

I have been with this bank for a year now. It has merged with the Halifax now so it is called HBOS. I just have a very standard account with them to pay money into for us getting married in a couple of weeks. As it is very basic we don't get any interest paid on it which I just found out today but I didn't really look in to it before now. It ...  Read the complete review

I have a branch near me so it's very convenient for me to pop in for whatever I need. Sometimes there's a queue, but I don't mind. I'm not the most patient person in the world but I don't go on a tirade about queues in the branch. Plus, someone comes around and apologises for the wait which is nice. Not looking for an apology, but it's still nice. The staff have always been friendly and helpful. Not had any trouble transferring money from an account to another before closure. I have internet banking as well and check it often, so I feel more confident and in the know. I like faster payments instead of BACS dark ages system.

I want to write a positive review of my dealings with the Bank of Scotland but unfortunately they have ripped me off. My relationship with them started before I was born, my grandad was a manager for the BoS so it was the default banking choice for all the family. I started out with a supersavers account when I was a nipper and loved my ...  Read the complete review

The RBS incorrectly sent forwarded money to an incorrect account and then when AP transaction was short by 20p as a result of their error I was charged 35 pounds! As you could imagine I was livid, whilst they acknowledged the error they refused to refund me their horrendous charge! Daylight robbery. They will never have my business again.

I have no idea why merging with the Halifax should make such a difference, but I have found it trajic that after being in the unique position amoung my friends of being happy with my bank I now consider this bank to be uniquely evil. I have just checked when I first joined this bank and was a little surprised to learn that I have been ...  Read the complete review

My husband used to work for the Bank of scotland years ago before he retrained and hence he had an account with them... It came in handy sometimes because he had a very good relationship with the bank manager.... but alas even the manager has changed. When I got married, my husband put my name on his existing account. The bank of ...  Read the complete review

I have been with the bank for three years now, I can't complain about anything at all. - Advantages: Good range of products - Disadvantages: If you became overdrawn, too quick to charge

I have been with the Bank of Scotland for many years now (since before I went to university). I have been consistently happy with the service I have received from them. I would like to highlight especially the great care they took of me while I was a student. They were always friendly and willing to help - "do you need a little ...  Read the complete review

I was with the Bank of Scotland before I became a student then moved to the Royal Bank of Scotland who were offering the better account at the time. I have since started working for a debt advice company is Scotland and we regularly contact the Bank of Scotland, and they are the most helpful banks around. Hopefully this will not apply to any ...  Read the complete review

Having recently moved to a small town (where everything still closes for lunch breaks), I am relieved to see that some banks still offer the same brand of customer service remiscent of the shopkeepers in Frank Kappra's "Its a Wonderful Life" Our local Bank Of Scotland must be staffed by the friendliest bank tellers in the ...  Read the complete review

Known as a 'First Cheque' account, this is basically the Bank Of Scotland's account for 16-17 yr olds. It offers good rates of interest, a cheque book and a debit card. The debit card is a Solo card. Run by Switch, it works identically, although it is accepted in fewer shops. Major Supermarkets such as Safeway accept it, as do the ...  Read the complete review

I was with the Bank of Scotland for 1 year - my first year at University.(1995) I don-t remember what made me choose them initially - probably because some of my friends were. I would strongly advise using the Bank of Scotland as they are far to trigger-happy with bank charges. I was given a £50 allowance per week from my parents and also ...  Read the complete review

Who'd have ever though a devout Anglophile such as myself would ever even consider the sacriligous act of joining a foreign bank. English money should stay in English hands! Queen and country need it to conquer the Boers! Well, maybe I'm not that staunchly patriotic. The Skipton was the closest I ever got to an off-shore bank ...  Read the complete review

I thought that I would write about Bank Charges. We have been with the bank of Scotland for a number of years. We used to find them very helpful indeed. And then they centralised their operations and did away with the local managers. The company I work for are not very good when it comes to wages. I regularly find a discrepancy, with ...  Read the complete review

I have been with the bank of Scotland for about 15 years and have always been treated well by them...when they had a 'Bank Manager' who knew me and my circumstances. I have been through many sticky times since being with them and each time, until now, they have treated me sympathetically. Some time ago the manager became area ...  Read the complete review