Barclays Bank

Had my self a account with Barclays for 4 years now and this year it has been the baddest one yet. My current account always seems to have its cheque's paid in delayed for over 2 weeks at time! Barclays always take ages in sorting out matters in the bank. The branch I go to always is delaying customers in serving them all the time. They need to add in more staff on the cashier tills because I have seen waiting lines go all the way to the outside! One other problem I had at Barclays was when I was in over draft they did not inform me of that! This led to a bigger problem of the bank charging me for 2 months over draft with out even telling me on my statements ...  Read the complete review

Barclays is just one of many banks I hold a current account with. The service with Barclays though has always been a little different than the rest. Some of their staff seem to be much younger and lack basic knowledge. When I have been to the bank with queries about payments going through or anything about my direct debits they have taken too much time in solving the matter out. Recently it was to sort out stopping my direct debits with Sentana Sports. They did not actually stop it! This led to me getting charged of Sentana and also falling in over draft with the bank. It took me a month to resolve the matter with the bank manager. Training needs to ...  Read the complete review

One of the top banks in the world, with branches spreading across the world! You would think they got there with excellent customer service and management, all is not so... It has to be said that Barclays does boast a nationwide array of easy access branches, and you're never far from a cash point that supports a Barclaycard. However the lack of staff in these branches guarantees you a cue. I have yet to walk into a Barclays, even the local one in the middle of nowhere, and not had to cue for more than 5 minutes. The staff also seem to be a bit clueless and I have had countless times where they have had to contact another member of staff because they ...  Read the complete review

I joined Barclays in March this year so that I could take advantage of their excellent regular saver rate of 6%. Applying for the savers had to be done in branch, however staff were very friendly and did not push other products onto us, although we did have to wait over an hour to speak to someone. Once I had my saver set up I expected to recieve some sort of confirmation, or information about the account in the post, but I received nothing. Two months after opening the account, when it had £750 in it, I contacted Barclays by going into a branch and asking for some help. After nearly 3 weeks they traced the account and finally gave me a sort code and an ...  Read the complete review

I had a savings account from April of this year to September of this year with Barclays. At the time it offered one of the best rates of interest available, and it was very easy to open the account and pay in my money. When I opened the account I explained in September I would be going off to university, and would like to use the account for my student loan, but would possibly need to set up a standing order and direct debit from this account the woman assured me this would be fine, and this was a feature of the account. However, when I went back in September, the person on the cash desk said I could not set up direct debit from the account, which I needed to ...  Read the complete review