Barclays Bank

I joined Barclays in March this year so that I could take advantage of their excellent regular saver rate of 6%. Applying for the savers had to be done in branch, however staff were very friendly and did not push other products onto us, although we did have to wait over an hour to speak to someone. Once I had my saver set up I expected to recieve some sort of confirmation, or information about the account in the post, but I received nothing. Two months after opening the account, when it had £750 in it, I contacted Barclays by going into a branch and asking for some help. After nearly 3 weeks they traced the account and finally gave me a sort code and an ...  Read the complete review

I had a savings account from April of this year to September of this year with Barclays. At the time it offered one of the best rates of interest available, and it was very easy to open the account and pay in my money. When I opened the account I explained in September I would be going off to university, and would like to use the account for my student loan, but would possibly need to set up a standing order and direct debit from this account the woman assured me this would be fine, and this was a feature of the account. However, when I went back in September, the person on the cash desk said I could not set up direct debit from the account, which I needed to ...  Read the complete review

I had a current account with Barclays for several years in a joint name. However, after my husband died in 2006 I changed this into just my name. As time went on I did run the account down and just left a small amount of money in it to keep it ticking over untill I made some financial decisions. When I did so I went into my local bank to sort out what I wanted to do only to find that without my knowledge they had closed my account. When I asked why and when this was done I was told I would have to fill in a form and apply through the BBA service to find my account. Reluctantly I did this and then waited almost 3 months before getting a reply telling me that despite ...  Read the complete review

I am with Barclays since may not that long, 2 weeks ago I had my purse stolen, call them for cancelled my card was done ... then 3 days after visit them to get some cash and surprise no more money on my account 800£.. so a member of staff give me the phone and i was told they will send me a letter to fill for dispute transaction.. They send me the same letter 5 times!! They sent me a new card that i received within a week wow cool!!! wanted to used it the cash machine eat it for security reason How funny!!!try to call their cust service line almost everyday they are so rude one guy told me that i have nothing to complain about they have million account to look after so.. ...  Read the complete review

Barclays is a UK Bank and I am sure that anyone who has been in Uk is familiar with them. They have a very wide network of branches and it is primarily for this reason that I opened an account with them more than 10 years ago. Today I still use Barclays for savings, although in the current climate interest rates are not that great and for day to day operations. I have set up few direct debit with them and, differently from what happens in Europe, I did not have to pay any charges to do so, although I know this is common practise in UK. I have always resisted their offers to operate my account via the Internet, but I set up a password to be able to use ...  Read the complete review