Personal reserve without being asked....perhaps against the law!!! (Barclays Bank)

Member Name: stimpins

Product:	Barclays Bank
Date:	22/12/08 (104 review reads)
Rating:

Advantages: empty promises

Disadvantages: Weekly charges of £22, while on benefits.... not good!

When I first became a customer of Barclay's I found them more than inviting and welcoming, with all the promises of high interest rates etc....

Everything went well for the first 6-8 months. Now they have introduced a service called personal reserve. Its for a total of £150 pounds, with a charge of £22 per week for every use.

Needless to say my account with them is always exhausted due to the charges!

I have requested it be removed as it would be cheaper to pay for using an unauthorised overdraft than this service.

I would also like to add that I NEVER asked for this service to be put on my account, now I'm always in the red and have had to move incoming money to another Bank to try and get on the straight and narrow again.

My personal banker who is always very helpful on the telephone, but when face to face..... different story..... you got yourself into this situation, get yourself out.... well that's exactly what I'm doing. Once everything is paid back I will no longer be a customer of Barclay's..... YIPEE..... I will have some money again!!!

Summary: A bank I would not recommend :-(