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Barclays Bank
Newest Review: ... with queries about payments going through or anything about my direct debits they have taken too much time in solving the matter out. Rec... more |
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Barclays attitude (Barclays Bank)
Member Name: taylor132
Advantages: Relative safety for your money Disadvantages: Rude and ignorant Staff Barclays Bank although some what restrictive in who it will lend to/ allow account etc. It has faired better than some of the other banks in the recent economic climate. My experience has generally been positive due to a close family member working there how ever recently I required a new card and the members of staff in the Stafford branch were btoh rude and ignorant on several occasions. After this experience I would advise anyone to make sure you complain about any negative experience - make sure you get full details on their procedures and follow it through. If you have a valid complaint the apology from the bank can be worthwhile e.g. free wine/flowers etc. The main thing I would say about Barclays is that I would trust it not to lose my money, it has a responcible attitude towards lending and generally customer service is one of its key aims. Summary: Complain when you have reason |
Last members to rate this review:
(6 members total) Overall rating: Useful |


