loyal customer (Barclays Bank)

Member Name: flora_poste

Product:	Barclays Bank
Date:	10/09/09 (16 review reads)
Rating:

Advantages: Chip and Pin for online banking

Disadvantages: face to face banking not the best!

I have been a customer of Barclays Bank since my college days 15 years ago when I was saving for uni and have stayed with them ever since. What I like about Barclays is that they are on every high street, and i have found the staff to be (mostly) very helpful in all the branches I have ever used. I also rate their online banking system very highly - some might find the chip and pin account verification system a bit of a pain, but i find it reassuring that no one can access my account online without my pin number. I can do most of my account management online which is great. On the down side, if you need to speak to someone face to face, they don't seem to have an appointment system, you just have to turn up and queue at 'reception' until someone is free, and it isn't very private. But on the whole I am happy with the current account service.

Summary: reasonable service for high street banks