Newest Review: ... that wasnt allowed about 6 years ago i claimed back my bank charges which in total owed to me was £965.07p which was nice to recieve an... more
Member Name: Reviewoftheyear
Advantages: Good service
Disadvantages: Limit of 5,000 GBP for transfers
After many years, I am still a client of Barclays. You may wonder why, since they pay amongst the lowest saving rates in the country and they have been constantly doing so and when it comes to borrow, they are never top of the league.
Well, I think it is a bit of a combination of few things. Primarily the habit and the service.
Having used Barclays for so many years and having set up few standing orders, it would take me some time to change all that. I also have my income paid into them. However, really, the main reason for sticking to them is service.
I use their telephone banking, I do not use it via the Internet, but I find it very useful. I prefer to operate my account over the phone since even if I need to wait on line for a while, I can do other things on my computer. I have to make few payments every month to different parties and I also have few payments coming in. I normally check all this over the phone and then once every 1-2 weeks, visit the local branch to get a printout of my activity. To do this, I need to join a different queue than the one for the cashier and some time it is fast, some time it takes a bit longer, but generally it is ok.
Barclays gave me a Barlcaycard and also a credit card. I only use the debit card in UK. When I travel, I prefer to use Halifax, which gives me a bit of a rebate, or Nationwide, which does not charge a commission on foreign transactions.
The only issue I have with Barclays is that I cannot transfer more than 5,000 GBP per day, not even if I want to send them to another Barclays account not in my name.
Other than this, I am happy with them.
Summary: Overall I am happy
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